Travelodge London Excel

Travelodge London Excel

Room was decent and well-equipped
Traveller (222)
Room & Suite (67)
Dining (12)

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About

4.0
#264 of 1 140 hotels in London
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.1 of 5 bubbles
Value

Finding an ideal budget friendly hotel in London does not have to be difficult. Welcome to Travelodge London Excel Hotel, a nice option for travellers like you.

Given the close proximity of popular landmarks, such as Up at The O2 (1.7 mi) and Crossrail Place Roof Garden (2.4 mi), guests of Travelodge London Excel Hotel can easily experience some of London's most well known attractions.

Public wifi is offered to guests, and rooms at Travelodge London Excel Hotel offer a flat screen TV.

Guests of Travelodge London Excel Hotel are also welcome to enjoy breakfast, located on site.

Travellers looking to enjoy some crab can head to Peninsula Restaurant, ROKA Canary Wharf, or Zaibatsu. Otherwise, you may want to check out a deli such as Masserie, La Mook, or River Cottage Deli.

If you’re looking for something to do, The Crystal (1.1 mi) is a nice way to spend some time, and it is within walking distance of Travelodge London Excel Hotel.

Travelodge London Excel Hotel looks forward to welcoming you on your visit to London.

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Property amenities
Wifi
Paid wifi
Bar / lounge
Restaurant
Taxi service
24-hour security
Non-smoking hotel
24-hour front desk
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Room features
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Languages Spoken
English

Location

1016 Dockside Road, London E16 2FQ England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
London City Airport
Heathrow Airport
34.8 km
See all flights
Royal Albert
4 minDLR
2,628Reviews36Q+A100Room tips
Traveller rating
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  • 151
  • 213
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Detailed Reviews
MsGreenTee wrote a review Jan 2020
Sidcup, United Kingdom
5.0 of 5 bubbles
Who said romance was dead?

They clearly haven’t stayed a night at this travelodge!
After fancying a quick romantic escape, my partner managed to find a last minute room here at this travelodge.

At an amazing £33 for the night in a family sized room, £50 in total for the two of us to also have the unlimited breakfast buffet (which was thoroughly enjoyable and will get into that later).

There was luckily parking at this hotel, although unfortunately it is paid £10 for 24hours. We struggled for a bit to pay the fee via the app but the receptionists (did not get their names; a young black man and a Caucasian last with long blonde hair) were extremely helpful and made the payment easier for us.

The bed was very comfortable, a great selection of programmes on the TV and a clean bathroom.

Only thing with the room was that one of the main lights did not work but that is literally the only downfall.

What makes this place even better is the 24hr bar downstairs, which myself and partner made full use of at 1:30am (so thank you very much for that).

THE BREAKFAST.
The breakfast was lovely! A very nice selection of breakfast options from fruit- yoghurts - cereal- hot breakfast also catering to vegetarians with veggie sausages and a lovely orange juice to wash it all down.

Lastly, and a wonderful finale to our short but sweet stay was the next days receptionist Olga! Who was truly delightful, very friendly and had great sense of humour! Making our departure all the more pleasant.

Would definitely come back here and would definitely recommend.

Thank you Travelodge!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
779duncan wrote a review Mar 2020
4.0 of 5 bubbles
My expectations were easily surpassed b
y a disarming greeting by Anna on arrival. I bumped into an old work colleague also booking in and she ut us next door to each other which was a nice touch. The room was genefrally clean and tidy but there was one striking hair in the bathroom . The rest of the room was clean and tidy as expected with a fully operational shower. The iron was rubbish that I collected but they just need to replace it . The breakfast was buffet style chafing dishes and refreshed and cleaned down constantly . It was a sound value option to start the day - well done
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Review collected in partnership with Travelodge
Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tbegum123 wrote a review Feb 2021
Greater London, United Kingdom
5.0 of 5 bubbles
Honestly, it was such an amazing stay!

When I was greeted at the reception desk by the manager Emmy and staff member Akmal (I do apologise if I got the name wrong) they were both so kind and welcoming. I was given a nice comfy room the showers were working perfectly fine and the room was so warm and clean. I managed to get through my zoom calls with peace and quite as the room felt isolated and peaceful.

The location is amazing not a busy area so you can’t hear any traffic and plenty of parking !

Emmy is such a nice manager he assisted me promptly and accommodated me a perfect room. He understands when people have difficulties in their own homes and ensured I was able to use the shower facilities because my one in my property needed repairs.

Overall, I would definitely recommend this Travelodge to anyone in need of accommodation they look after you. Staff members were so helpful and everyone seemed so positive and the atmosphere never made me once uncomfortable so yes, I would definitely be back here!!

Thanks guys keep up the good work 😊😊😊
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Review collected in partnership with this hotel
Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveler52529202722 wrote a review Aug 2022
2.0 of 5 bubbles
This hotel is ideally located for the Excel building. We could walk there in a few minutes or jump straight on a tube and be in the centre of London within 40 mins.
Overall our stay was OK but there is no aircon in this hotel so if you are staying in the height of summer as we were then do not stay here. It is too hot and the windows barely open. They did give us a fan but this did little to ease the heat.
The service was not great in the BarCafe. We waited over an hour to be served even when it was quiet and no one was clearing away dirty dishes so everyone had to eat with their left over plates cluttered onto the tables.
The shower did not work in one room and nothing was done about this and there was no offer to try and move rooms or to reimburse any costs for this. Staying in excessive heat with no shower for 4 nights is not a very pleasant experience.
The TV did not work in our room and we were told it was a hotel signal issue yet other guests told us their TVs were working fine.

Overall it was convenient but not an experience I would ever want to repeat. There are many hotels in this area and given the cost we paid especially on the Saturday night I would definitely stay in a different hotel if we were to go to this location again.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony J wrote a review Aug 2021
2.0 of 5 bubbles
There are two examples of where the standards fell short of what we would expect from such a reputable hotel chain and the manager did not provide a professional service.
In the morning after our first night of a two night's stay, we hung the 'please top me up' notice on our door asking to refresh the towels, tea and coffee and to empty the bins. Nevertheless, when we arrived back to our room later in the evening our room had not been replenished. I told the manager that evening and he said sorry without even making eye contact or even asking if we wanted clean towels or offering to sort things out in the morning. The following morning, we still weren’t given clean towels or even contacted to replenish the room.
Secondly, we paid for breakfast for two the night before and I was told we had to be there before 11:00am. However, when we arrived at 09:55am and waited 5 minutes by the 'wait' sign, we were told breakfast had finished at 10:00am. I spoke to the receptionist and explained what had happened and after she had spoken with the manager three times, without him having the courtesy to talk to us at the reception desk personally, so we needed to ask to speak to him. We explained that we were told it closed at 11:00am but he refused to give us a refund and said he would make enquiries and then contact us on its conclusion. It has been exactly a week today and he still hasn't contacted us.
We have paid for breakfast that we didn't receive, the manager was abrupt and clearly didn't believe what we were telling him, and my partner and daughter were very upset by this experience. This meant that our final day in London was ruined as we could not fully enjoy the rest of the day and travelled home extremely unhappy and disappointed that our hard-earned money had been taken for breakfast that we didn't even receive.
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Review collected in partnership with Travelodge
Date of stay: July 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beki S wrote a review Feb 2020
1.0 of 5 bubbles
If you are thinking of stopping here let me give you one word of advice .... don’t! It’s filthy, the housekeeping is lazy, we had to ask for pillows and towels 2 days on the trot before we got them, the tv didn’t work properly, the food is overpriced and disgusting, paying for parking is bloody stressful as the machines don’t work properly, the WiFi we paid for was only able to be used by one person, and we had to stand in a queue for 20 minutes at the bar to get a drink! Pubic hair in the shower, cracked filthy sinks in the reception toilet with chemicals left in their at child height, the whole hotel smelt of weed and the noise of people running up and down the corridors screeching wasn’t addressed. When told all this to the management and asked for a refund all we were offered was a voucher for another stay! Hell would freeze over before we ever came back here! Picture apparently is £12 worth of Macaroni Cheese with pulled pork!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravelodgeUK, Zack from The Social Media Team at Travelodge London Excel
Responded 18 Feb 2020
Thank you for taking the time to provide your feedback following your recent stay with us. We are sorry to learn of your experience and would like to look into this further for you. Therefore, may we kindly request that you contact our Customer Services Team through the help section on our website so that we can investigate this more thoroughly with the Hotel. Thank you again for your comments, and we hope to hear from you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jay3025 wrote a review Sept 2021
Forest of Dean, United Kingdom
4.0 of 5 bubbles
Have just spent two nights at this hotel. The lack of air con & window restrictors that only allow a small window to open a crack made it very hot in the rooms/corridors. The shower curtain was too light & short which led to a pool of water on the bathroom floor. We were given towels every day to mop them up & we left those sodden towels in the hall for the cleaner to take away. Lighting in the room was too dim to read in bed. The location is central, safe & has great parking. Felt covid safe & was spotless. We used the stairs as often as we could to avoid mixing households in the lifts. Staff are lovely. Great comfortable King size beds. Brilliant value at £50 per night.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hrisi1919 wrote a review Jan 2020
Bristol, United Kingdom
2.0 of 5 bubbles
We went for an impromptu visit to London overnight. We usually stay in Dockland but decided to try a different travelodge this time. On arrival turned out the parking machine wasn't working but managed to pay over the phone. As we arrived just before 2 PM we thought we would check in before we hit the sights. Well we were told we need to pay £10 to do so.It was 1:45! I decided I am not paying £10 for 15 minutes so we waited. At 2 PM Telma (assistant manager) tried pleasantries but first impressions were spoilt already. We were given the key only to go to a room that was already occupied. Luckily the people were out or I could have walked in on God knows what. So we lost 20 minutes getting a room, yet she made us wait 15. The room was clean and we had separate beds for the children which was good. Breakfast was decent too, no complaints there. The dlr stations is very close but the hotel is too far from the main sights. We had paid for wifi but it turned out you can only connect 2 devices. The second day we had to top up the parking. The website showed hourly prices (we only needed an extra hour) but the phone payment method only lets you pay daily so we had to pay for a whole day.All in all it is ok but for the same price I've stayed closer to the centre with nicer service.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravelodgeUK, Ben from the Social Media Team at Travelodge London Excel
Responded 12 Jan 2020
Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with a copy of your review to look into this more thoroughly. Thank you again for reviewing our hotel.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James B wrote a review Jul 2021
5.0 of 5 bubbles
This hotel is brilliant. From the moment you walk in you are made to feel really welcome and like you are valued.

The hotel manager, Emy is fantastic, he can’t do enough for you no matter what you ask he delivers. We had a broken shower head and he personally came to fix it within minutes. He is a kind and friendly man and it’s clear that he really cares.

His staff are also great and all friendly and they are all happy to be there.

The location is great to get to central London and the DLR is less than a 5 minute walk away. I would personally recommend this hotel to anyone and is a lot better than other travelodges we have stayed in.

A real gem of a hotel.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tim wrote a review Nov 2021
Penryn, United Kingdom
2.0 of 5 bubbles
We stayed for 3 nights, family of 4, one 10 one 16. The room was the size of a matchbox with a carpet that wouldn’t be fit to roll up a dead body in!!!!. The staff at reception were often missing and hiding out in the back room and it’s seemed like you were interrupting when you wanted anything. The general feel of the hotel is that’s it’s on its last legs in my opinion, we had no complaints about the DLR or airport noise as it’s expected as one of the cheapest hotel s but do expect a certain level of cleanliness and helpfulness, if you hate your job find another one. Maybe think about upgrading the 22” TVs in the rooms too but maybe that was to make the room feel bigger 😂. Also BEWARE if you have family room of 4, we discovered a bottle opener on the side of the dresser which was hidden by the pillows on sons bed which if he’d thrown his head back could have been nasty. Just worth checking with small kids. Overall glad to be home
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Pay more stay somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanne M asked a question Mar 2024
south yorkshire223 contributions38 helpful votes
Is there a shop close by that sells milk please?
Answer from Venetia C
New Romney, United Kingdom88 contributions15 helpful votes
No shops nearby, there was a vending machine in the hotel and the staff at the bar maybe able to sell you milk. There are other hotels next door so you maybe able to go there to see if they sell anything. There is a large Chinese restaurant opposite to, that may have some.
Answer from Donna B
Avebury, United Kingdom19 contributions25 helpful votes
I think if you have a booking reference you will get a response from the main call number- they are pretty good.
Jennifer J asked a question May 2022
Liverpool, United Kingdom53 contributions13 helpful votes
Have I booked the correct hotel for easy access to.the O2?
Answer from Robert W
Birmingham, United Kingdom4 contributions1 helpful vote
Yes, turn right out of Travel lodge follow the road for about 350 yards and it's right in front of you,( left side for trade entrance,right for public and food hall) 👍
Kiran F asked a question Dec 2020
Keighley, United Kingdom
Is there secure parking?
Answer from Y H
England, United Kingdom2 contributions8 helpful votes
Yes
Debbie A wrote a tip 19 Jun
1 contribution
5.0 of 5 bubbles
"Go over the road to the dockside for a walk and some fresh air!"
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Liam W wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Better toilet paper "
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Rusty C wrote a tip May 2024
1 contribution
4.0 of 5 bubbles
"Remember your booking a travelodge, if you want something fancier plenty of hotels around the area."
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harithasasidharan wrote a tip May 2024
Gurugram (Gurgaon), India10 contributions2 helpful votes
3.0 of 5 bubbles
"Look at the comments that I’ve already made. That should be enough really. It’s fine for a one night stay, no longer than that."
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Lisa H wrote a tip May 2024
1 contribution
3.0 of 5 bubbles
"Don’t bother having food here it’s below par and not really edible"
Read full review
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
R 1,369 - R 2,937 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs
NUMBER OF ROOMS
131
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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TRAVELODGE LONDON EXCEL - UPDATED 2024 Hotel Reviews & Price Comparison (England) - Tripadvisor

Frequently Asked Questions about Travelodge London Excel
Which popular attractions are close to Travelodge London Excel?
Nearby attractions include Brick Lane Music Hall (0.6 km), Locked In A Room (1.0 km), and Thames Barrier Park (0.9 km).
What are some of the property amenities at Travelodge London Excel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
What food & drink options are available at Travelodge London Excel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Travelodge London Excel?
Conveniently located restaurants include Tapa Tapa, La Barrique Wine Bar & Pizzeria, and Zero Sette Bar Restaurant @ Excel .
Is Travelodge London Excel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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