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DoubleTree by Hilton Hotel London ExCel

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Traveller (377)
Room & Suite (307)
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Overview
  • Excellent44%
  • Very good35%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“city airport”(94 reviews)
“prince regent”(19 reviews)
“double tree”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel London ExCel
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from DoubleTree by Hilton Hotel London ExCel
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 131)
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Traveller rating
446
353
132
59
34
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LanguageEnglish
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446
353
132
59
34
Show reviews that mention
All reviewscity airportprince regentdouble treewarm cookiesdlr stationthe emirates cable caron arrivalan early flightdocklands light railwaycanning townupgraded to a suitecanary wharfriver viewminute walklovely hoteltransport linksroom was spacious
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1 - 5 of 1 024 reviews
Reviewed yesterday via mobile

Where do I start? Took 3 attempts to get into the room type booked which was a bad start. Try to unpack. Only minute hanging space and no shelves or drawers. Wanted a cup of tea from the very minimal hospitality tray and had to...More

Thank Janet B
Hotel's Favourite
Reviewed 25 June 2018

Stayed for 1 Night in a Twin Deluxe View Room with Views of the River and Parts of London City Airport. The hotel in easy to find from Royal Albert DLR Station a walk along the river alongside the Airport and then left and p...More

Thank Rafick E
Response from Ashley C, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 25 June 2018

Dear Rafick E Thank you for your review of our hotel. We are pleased that you enjoyed your stay and got to watch the planes coming in to land - a favourite pass time of ours too! We hope to see welcome you back soon....More

Reviewed 3 days ago via mobile

I've stayed in many 5 star hotels around the world and have not got 5 star service. This hotel is 4 star but the level of service is definitely 5 star. From check in to check out the service was consistent. The warm cookies was...More

Thank indeyah12
Reviewed 5 days ago

Perfect for what we wanted. The welcome was good. The free parking was excellent. The room was basic, but clean and large enough for all of our luggage. The bar staff were accommodating re changes to our food order. Breakfast hit the spot. Check out...More

Thank Jill H
Reviewed 6 days ago via mobile

Clean Hotel. Very helpful staff. Great views of the docks and watching the planes come into land. Could hardly hear them from the rooms. Hotel was just a few minutes walk from prince Regent DLR taking approx 20mins to get into central London. Free Parking...More

Thank vensoft2000
View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$88 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#282 Luxury Hotel in London
#337 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$88 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#282 Luxury Hotel in London
#337 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (377)
Room & Suite (307)
Dining (78)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LiorFromTLV
22 July 2018|
AnswerShow all 2 answers
Response from Sven B | Reviewed this property |
I can. From Heathrow T4 you take the Piccadilly line to Green Park. Change there for the jubilee line (direction Stratford) and go further to Canning Town. Change there for the DLR (to Brickston) and after three stops you... More
0
Votes
Nicky J
20 July 2018|
Answer
Response from SMI9 | Reviewed this property |
There’s a Tesco Extra a ten minute walk away
0
Votes
Trang L
16 February 2018|
AnswerShow all 2 answers
Response from tomthetank67 | Reviewed this property |
No... I take it you mean the Centre of London? It’s a five minute walk to the Docklands Light Railway station and trains to central London every few minutes from there.
0
Votes
Room Tips
"All the rooms have great views"
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"Stay there if you absolutely have to"
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"Choose rooms facing the water on the upper floors for best views."
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"Don't waste your money paying for a balcony."
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