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DoubleTree by Hilton Hotel London ExCel

984 reviews
#322 of 1 076 Hotels in London
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Traveller (273)
Room & Suite (235)
Dining (78)
Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from DoubleTree by Hilton Hotel London ExCel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (984)Write a Review
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All reviewscity airportprince regent dlr stationdouble treewarm cookiesthe emirates cable caron arrivalqueen roomdocklands light railwayan early flightgreat hotelriver viewcanary wharfminute walkolympic parktransport linksenjoyable stayeasy access
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1 - 5 of 893 reviews
Reviewed 6 days ago via mobile

Booked on line and was pleasantly surprised how good this hotel was for the money. I’d left it a bit late booking wise for the boat show but still got a great deal. My room was very clean and bed very comfortable. I had a...More

Thank Tim P
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 5 days ago

Dear Tim P, First of all thank you for choosing DoubleTree by Hilton London ExCel for your recent visit during the Boat Show 2018. Being minutes away from the east entrance of Excel we really do make a great choice for this event and we...More

Hotel's Favourite
Reviewed 11 December 2017 via mobile

Great hotel walking distance to the Excel center as well as the Emirates gondola that takes you across the river to O2 arena area. We initially had a normal room. I had booked on points and had hoped for an upgrade being Diamond status. We...More

Thank skorchkatrina
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 2 weeks ago

Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback and it was very nice to know how much you liked your recent stay. The little things mean...More

Reviewed 6 days ago via mobile

Arrived on 7th of jan, friendly staff welcomed us with cookies, our room was amazing, we got everything what we needed. Room service was a bit "funny" as they mixed up our order, but solved it, so we were pleased with it! We gonna come...More

Thank Csilla K
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 5 days ago

Dear Csilla K Wow thank you for your 5 stars, it really is a pleasure to read when our team have helped deliver a heartfelt experience for our guests. I was very happy to read that you enjoyed your stay, and that a minor hiccup...More

Reviewed 1 week ago

Cookies on arrival - nice touch Told one day tea free, next day paid for it Minimal lunch menu Room service not bad Creamy bed Digital key was great Staff helpful Gym very good Lighting poor in the roomMore

Review collected in partnership with DoubleTree by Hilton
Thank Sood00
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 5 days ago

Dear Sood00 Thank you for your review of your recent stay, it is our mission to ensure all our guests receive a heartfelt stay with us, so I was sorry to read some aspects of your stay could be improved, however rest assured we will...More

Reviewed 1 week ago via mobile

Amazing hotel! Really enjoyed the trip and the food in the restaurant was great too!! It was very clean and the service was very quickly with friendly staff. Perfect hotel if you attending an event at the excelMore

Thank H M
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 5 days ago

Dear H M Thank you for your 5 star review - the team work so very hard to make sure we create a rewarding experience for each and everyone of our guests and I am pleased that on this occasion you enjoyed your stay. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$86 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#225 Luxury Hotel in London
#340 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$86 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#225 Luxury Hotel in London
#340 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (273)
Room & Suite (235)
Dining (78)
Hotel & Grounds (208)
Bathroom (23)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JA12344
11 January 2018|
AnswerShow all 3 answers
Response from flyingscotslass | Reviewed this property |
Hello there I would try the DLR from Doubletree at Excel to O2. Alternatively ask the front desk who would order you a taxi which would take the shortest route to the O2. I would suggest the cable car but not too sure of... More
0
Votes
internationalnyc2017
5 November 2017|
AnswerShow all 7 answers
Response from flyingscotslass | Reviewed this property |
Hi I would take the DLR to London Bridge and then the overground train to Gatwick which works out cheaper than taking a taxi.
0
Votes
Dumrong J
11 October 2017|
AnswerShow all 6 answers
Response from richardmartin15 | Reviewed this property |
Yes I believe they do have rooms with bed settee
1
Vote
Room Tips
"Rooms on the higher floors have better views"
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"the resturant is really worth a visit for dinner"
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"Best views"
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"Overlooking car park was quiet"
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