We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel London - Kensington

Save
Traveller (284)
Room & Suite (278)
Dining (23)
Ratings and reviews
#669 of 1 086 Hotels in London
  • Excellent27%
  • Very good34%
  • Average19%
  • Poor11%
  • Terrible9%
Travellers talk about
“great location”(152 reviews)
“queens gate”(13 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Free Parking
4 Star Hotel
Offers from DoubleTree by Hilton Hotel London - Kensington
Special Offer: 25% off* - Summer Sale
Hotel deals
View all hotel information
Location and contact
100 Queen's Gate | South Kensington, London SW7 5AG, England
Hotel website
15,9 km to London City Airport
224 restaurants are within a 0,5 km radius
0.5 km from Natural History Museum
View nearby attractions and restaurants
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}
Rooms
05 Aug06 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$197.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8830f4f5d01742b69bfc66a2cf2d7a93", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":199848,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[81539813],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":8,"year":2018},"checkout":{"day":6,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":197,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8830f4f5d01742b69bfc66a2cf2d7a93","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":229,"lowestMetaPrice":197,"additionalPartner":false,"highestMetaPriceDisplay":229,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":229,"lowestMetaPrice":197,"highestMetaPriceDisplay":229,"hotelName":"DoubleTree by Hilton Hotel London - Kensington","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg4MzBmNGY1ZDAxNzQyYjY5YmZjNjZhMmNmMmQ3YTkzIiwiQUlLIjoiYTU0YjhiNzljNjZhNGYzOWFjNzQwMDg3OTdhODdlMjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/08/2018", "checkOut": "06/08/2018", "lowestPrice": "US$197", "hasDates": true, "hacComplete": true, "contentIdMappings": {"81539813":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1 144)
Filter reviews
1 004 results
Traveller rating
277
324
189
114
100
Traveller type
Time of year
LanguageEnglish
More languages
277
324
189
114
100
Show reviews that mention
All reviewsgreat locationqueens gateroyal albert hallnatural history museumgloucester roadhyde parklovely hotelpiccadilly lineroom wasn't readytube stationeasy accessrooms are smallquiet roomwest endkensingtonharrodschelsea
FilterEnglish
Updating list...
1 - 5 of 1 004 reviews
Reviewed yesterday via mobile

The hotel is so run down and old. When I check in, it is a construction site. But, not to expect that it will be brand new afterwards. When I try to go to the washroom upstairs from the lobby, the stairwell, the run down...More

Thank Fred H
Hotel's Favourite
Reviewed 2 March 2018 via mobile

We had tickets for Cirque du Soleil at the Royal Albert Hall and booked an overnight stay at the last minute because we couldn't guarantee getting home with the terrible snowy weather. The welcome at reception was very friendly and the warm chocolate chip and...More

1  Thank Susan B
Response from Issam A, General Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 5 March 2018

Dear Susan, Many thanks for posting such wonderful feedback on Trip Advisor. The team will take a great deal of comfort from your positive experience and we will be sure to continue improving our hotel so that more travelers like you can enjoy a seamless...More

Reviewed 4 days ago

Overall the property is about what a normal chain hotel will offer in London, but I found it just below average in many respects and would not stay there again if other options were on the table. Check in was great, and my room was...More

Thank evenheskeyscored
Response from Iwona R, on behalf of the staff at DoubleTree by Hilton Hotel London - KensingtonResponded 3 days ago

Dear evenheskeyscored, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the size of our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our...More

Reviewed 5 days ago

There is a big work going on at the hotel and besides the dust and noise the elevator stop to work and didn't returned until we left the hotel 2 days after that !!!!and we was on the sixth floor !! And we are 65years...More

1  Thank 2Tpa
Response from Iwona R, on behalf of the staff at DoubleTree by Hilton Hotel London - KensingtonResponded 3 days ago

Dear 2Tpa, Thank you for your comments about your stay at our hotel. We always appreciate hearing from our guests, especially about areas where we can do better. Your review gives us the chance to make it right by better understanding our guest’s expectations. We...More

Reviewed 6 days ago

Myself and my mother stayed in this hotel a few days ago for one evening while attending a BST concert at Hyde Park. I rang a few days in advance to politely ask if we could have an early check in (I am also a...More

Thank Jotrez
View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$173 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#386 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#386 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (284)
Room & Suite (278)
Dining (23)
Amenities (28)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Kia G
9 July 2018|
AnswerShow all 2 answers
Response from KerriB74 | Reviewed this property |
Was there in early July. It was hot, but with the window open and a breeze, I didn't think it was unbearable.
0
Votes
ChristineB1963
24 May 2018|
AnswerShow all 7 answers
Response from nejperry | Reviewed this property |
I was there last week and still ongoing. No disruption though
2
Votes
Suzyproph
9 May 2018|
AnswerShow all 4 answers
Response from VVLSV | Reviewed this property |
The renovations seemed to be at the front of the building where the reception and check in area is. In all honesty the workmen were polite and did their best to stay out of the way and it really didn't bother us. So if the... More
1
Vote
Room Tips
"hold out for a bigger room with later checkin"
Read review
"Rooms at the back are quiet - overlook a residential mews street."
Read review
"Ask for newly renovated rooms upon check in."
Read review
"Away from the building work!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing