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JW Marriott Grosvenor House London

Traveller (1011)
Room & Suite (375)
Dining (96)
Hotel website
Grosvenor House 86-90 Park Lane, London W1K 7TL England See on map
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
5 Star accommodation
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (3 023)
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2 811 results
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1 525
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1 - 5 of 2 811 reviews
Reviewed today via mobile

I have stayed at this hotel 4-5 times over the last few years for business and things have gotten progressively worse. On my last trip, upon check in I noticed a clump or hair stuck to the wall in my bathroom, but management quickly addressed...More

Thank stopiel
Reviewed yesterday via mobile

The door key was just not working. Had to come back to the reception twice (dragging the luggage) on the check in day, and again on the next day. Dusty wardrobe with actual fingerprints in the dust. No toiletries in the bathroom on the second...More

Thank Maria C
Reviewed 4 days ago

Our room was beautiful and the service was impeccable service from the front desk help, hotel manager, concierge to the women who cleaned our room. Their club level was beautiful and had full meals to offer, we ate most breakfasts and dinners there. So many...More

Thank Peggy W
Reviewed 4 days ago via mobile

The hotel is of a very high standard with amazing function rooms, we were here for a large black tie charity event. The food, staff and service were very good considering the size of the event. We had a great visit.

1  Thank markgS4599WI
Reviewed 4 days ago via mobile

I have attended numerous dinners here over the years ( Great Room ) but have never stayed overnight in the hotel I was therefore looking forward to staying on after a recent Charity Dinner Things didn’t go well from the start There was a problem...More

Thank Tish N
Response from Grosvenor_JWMarriott, Hotel Manager at JW Marriott Grosvenor House LondonResponded 3 days ago

Dear Tish N, Thank you for taking the time to share your feedback following your recent stay at JW Marriott, Grosvenor House London. I was most concerned to read about your experience and would like to apologise for any inconvenience caused. Regrettably your TripAdvisor name...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$358 - US$1 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#226 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$358 - US$1 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#226 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Traveller (1 011)
Room & Suite (375)
Dining (96)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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Questions & Answers
Ask a question
5 November 2018|
AnswerShow all 3 answers
Response from drosen85 | Reviewed this property |
I had a beautiful suite on the 7th floor.
5 September 2018|
AnswerShow all 9 answers
Response from JimB34 | Reviewed this property |
There’s much that’s excellent or at least very good about this hotel. We have used it a number of times and not been disappointed. The Team may only be as effective as the weakest link but communication is key. If you... More
hassan a
25 August 2018|
AnswerShow all 6 answers
Response from LucyBaronB | Reviewed this property |
Don't have a photo, but as I mentioned in the review, the shower's water pressure was AMAZING! However the tub didn't drain, so you were standing ankle-deep in it pretty quickly.
Room Tips
"We were on the 7th floor and it was beautiful."
4 days ago
Read review
"Ask for a high floor so the windows are not blocked by buildings across the street. It allows for more light"
2 weeks ago
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"Many high floor rooms have a Hyde Park view."
4 weeks ago
Read review
"As always, away from the elevator is best."
4 weeks ago
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