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DoubleTree by Hilton Hotel London -Tower of London

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7 Pepys Street, London EC3N 4AF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1897)
Room & Suite (611)
Dining (167)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel London -Tower of London
Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#553 of 1 194 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Gold level
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Wifi
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
Hotel links
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7425Reviews147Q+A100Room tips
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Popular mentions
Jonathan J wrote a review Yesterday
Shrewsbury, United Kingdom3 contributions3 helpful votes
We had the Tower Suite and had an amazing view of the London Bridge and the Tower of London, massive room with good facilities. Easy access to the underground and then surrounding areas are all within easy reach. The suite was in my wife's view "amazing" for our honeymoon.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2021
Value
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Clayton wrote a review Aug 2021
Belper, United Kingdom83 contributions70 helpful votes
+1
Hotel's Favourite
We were early upon check in where we waited for our room to be ready which we didn't mind as again we were early. Once our room was ready we were asked why we were visiting. We we're honest and I mentioned I was here for some treatment at a near by hospital. We we're asked if it was ok to wait for a short time in the Executive Lounge and a staff member would shortly come over and inform us when our room was ready. We had no issue with this as again we were still early for check in and having worked in the hotel trade I know how hard all staff work. After a short time in the Executive Lounge a manager came to us with our room key and informed us we were given a free upgrade from an Executive Room to an A King Atrium Suite. We also got some lovely huge cookies which went down very well and free Breakfast upgrade as well. Honestly if you can get one of these rooms it's well worth it. Lovely living area and seating dinner table and chairs. We had a bath and a shower and a view over looking the hotel lobby area. The room was huge we had room 325 and I would recommend this room if you can get it. All staff we have encountered are friendly professional and make you feel very welcome. All rooms are clean and fully Covid safe. The breakfast had alot of choice and kept us going which made for a great start. The location of the hotel is ideal for anyone wanting to visit Tower Bridge. Should we need to travel this way again we would use this hotel again. Had a great stay made better by the hard working staff.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Ask for a suite or Executive Lounge where you get two hours of free Wine or Beer and lite bites...
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2 Helpful votes
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bazza186337 wrote a review Yesterday
Liverpool, United Kingdom8 contributions4 helpful votes
We returned for 3 nights in November after visiting in August, the rooms are now being cleaned and replenished on a daily basis unlike in August. The check in is now a lot more hectic, it looks like nobody is being allowed to access their room prior to 3pm whether its ready or not, the luggage is left in the breakfast room and there is so much luggage being stored that the staff have to ask you to recognise yours. The food being served in the Executive lounge between 6 to 8 pm is much better than August , disappointing that Sky sports no longer available in the rooms as pre covid. Getting better but still more to do to reach pre March 2020
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Date of stay: November 2021
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CarlCymru wrote a review Nov 2021
United Kingdom500 contributions159 helpful votes
Overall, the service was lacking, the room was okay, and the hotel was generally unable to cope with the volume of customers that they had. Room - pleasant enough, relatively basic but comfortable and had everything we need. We were disappointed that the window in the room was ‘blown’ meaning that we couldn’t see out at all. It looked like condensation between the glazing (room 1035). Exec lounge - great selection of canapés and alcoholic drinks (wines and beer) between 6pm-8pm. It is a bit soulless though and could do with some low level music in the evenings. The staff were friendly enough. Breakfast - a disaster. A huge queue to get into breakfast, and then 20+ queuing for hot food. The staff couldn’t keep up with the numbers. The service was poor, and we didn’t end up eating anything hot. Check-in - there were 20+ people queuing to check-in and only 3 of the 5-6 check-in places staffed. Another example of the hotel just not coping with the volume of guests. We’ve stayed here before and really enjoyed . There was no acknowledgement of our Diamond Hhonors status (no upgraded room etc.) and then hotel generally can’t cope with the volume of guests at busy weekends. It is incredible to think that when the hotel is at its busiest - and the service at its worst - the rooms are at their most expensive. My advice would be to avoid any busy weekend and book elsewhere, or save your money and book a Premier Inn and pay for breakfast somewhere decent.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Avoid room 1035
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Susan W wrote a review Nov 2021
London, United Kingdom7 contributions3 helpful votes
We stayed on Friday 26th November and to be honest I was rather concerned reading the reviews. I can say hand in heart what a wonderful hotel the reception staff are friendly and very welcoming. We had an issue with our room and it was sorted out in no time. Our room was on the 12th floor an executive room with a spectacular view of the shard and the London skyline from our window. The executive lounge is amazing free food & drinks from 6till 8 I must mention Hati a lovely lady who just keep replenishing drinks and food. The hotel is so central to the shard. Tower bridge and many more London sights. I highly recommend a stay. The breakfast is plentiful lots of choice. I would like to say a big thank you to all the staff who made our stay so enjoyable. An extra thank you to Sara . We will definitely be returning in 2022
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Date of stay: November 2021Trip type: Travelled as a couple
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PRICE RANGE
US$134 - US$401 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Mint Hotel Tower of London
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
583
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Frequently Asked Questions about DoubleTree by Hilton Hotel London -Tower of London
Which popular attractions are close to DoubleTree by Hilton Hotel London -Tower of London?
Nearby attractions include Tower of London (0.3 km), Sky Garden (0.4 km), and Axeperience (0.2 km).
What are some of the property amenities at DoubleTree by Hilton Hotel London -Tower of London?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel London -Tower of London?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel London -Tower of London?
Yes, a parking garage is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel London -Tower of London?
Conveniently located restaurants include Devine Restaurant Coffee Bar, Blacklock City, and La Dame de Pic London.
Are there opportunities to exercise at DoubleTree by Hilton Hotel London -Tower of London?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel London -Tower of London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel London -Tower of London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel London -Tower of London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel London -Tower of London?
Many travellers enjoy visiting Churchill War Rooms (3.7 km), Tower of London (0.3 km), and Houses of Parliament (3.5 km).