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London Marriott Hotel Kensington

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Traveller (287)
Room & Suite (190)
Dining (19)
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Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“cromwell road”(54 reviews)
“earl's court”(57 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
07 May08 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 680)
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641
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37
Show reviews that mention
All reviewsthe executive loungecromwell roadearl's courtthe natural history museumvictoria and albert museumpiccadilly lineminute walkjunior suiteconcierge desktube stationheathrow airportconvenient locationlocation is excellentkensingtonharrodsatriumsupermarket
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1 - 5 of 1 532 reviews
Reviewed yesterday via mobile

We approached this hotel from the tube station and it looks very shabby, you have to walk up its driveway, sort of down an alley from this direction. As we approached we could see lots of room windows open too (it was a hot day)...More

Thank littlepinkhearts
Response from TeamKensington, Manager at London Marriott Hotel KensingtonResponded today

Dear Littlepinkhearts, We would like to start by thanking you for taking the time to review our property and also for choosing to stay with us. We value all our guest feedbacks and strive to improve on all areas submitted to us. I thank you...More

Reviewed 3 days ago

Location, proximity to museums, close to public transport, with plenty of restaurants & cafe's. An added advantage is a big supermark in front of the hotel. All the staff friendly,cheerful &very helpful.More

Review collected in partnership with this hotel
Thank SaharKattan
Response from TeamKensington, Front Office Manager at London Marriott Hotel KensingtonResponded 2 days ago

Dear SaharKattan, I would like to thank you for taking the time to submit your delightful review of you recent experience here at the London Marriott Kensington. It is with absolute pleasure to receive such great feedback about our staff ant the service provided to...More

Reviewed 1 week ago via mobile

The hotel provided an excellent location for visiting the RAH, as well as access to the museums and the West End / Theatreland etc. The room was pleasant (the view wasn't so good) and comfortable, the staff friendly and helpful, and the lounge really good....More

Thank fatbox4544
Response from TeamKensington, Front Office Manager at London Marriott Hotel KensingtonResponded 6 days ago

Dear Fatbox4544, Please allow me to thank you for taking your time to submit a review of your recent stay with us here at the London Marriott Kensington. I am very pleased to hear that you found our staff service, Lounge facilities and breakfast outstanding...More

Reviewed 1 week ago

Friendly doorman chatted while I waited to checkin. Checkin very smooth. It was quite a long walk through a conference facility to get to my room. The room was fine. It was next to a fire exit that was entirely unlocked so could perhaps have...More

Thank tony g
Response from TeamKensington, Front Office Manager at London Marriott Hotel KensingtonResponded 6 days ago

Dear Tony G, I would like to thank you for taking the time to submit such a detailed and positive feedback about your recent stay with us here at the London Marriott Kensington. It is with pleasure to hear that you had a great experience...More

Reviewed 1 week ago via mobile

I’ve stayed at this hotel several times because my company gets a special rate. When I’m in London on a personal visit I do not stay here. This hotel is getting pretty rough around the edges and is not one of Marriott’s better properties. Every...More

3  Thank oshanob
Response from TeamKensington, Front Office Manager at London Marriott Hotel KensingtonResponded 1 week ago

Dear Oshanob, I would like to thank you for taking the time to submit your review of your recent experience here at the London Marriott Kensington. It is with sadness to hear that you have not experienced an outstanding service during your recent visit at...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$184 - US$475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#111 Family Hotel in London
#218 Romantic Hotel in London
#222 Business Hotel in London
#230 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#111 Family Hotel in London
#218 Romantic Hotel in London
#222 Business Hotel in London
#230 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (287)
Room & Suite (190)
Dining (19)
Pool & Beach (1)
Amenities (27)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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Collene R
12 February 2018|
AnswerShow all 5 answers
Response from AZguy17 | Reviewed this property |
Hello, I would call the Marriott customer service line. There is an email direct to the hotel, but I can locate it. However, there definitely is an email address.
0
Votes
Dhruvkhatau
10 February 2018|
AnswerShow all 2 answers
Response from bklynred | Reviewed this property |
Did you check spam
0
Votes
glunn11
10 November 2017|
AnswerShow all 2 answers
Response from LBooGy3 | Reviewed this property |
Not sure. I uber everywhere. Cabs very accessible
0
Votes
Room Tips
"Room is adequate,however, bit small,amenities good quality but there wasn't slippers as advertised. The..."
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"Upgrade for the executive lounge."
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"We prefer higher floors to look out and see the city."
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"High Floor away from the Elevator"
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