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Hendon Hall Hotel

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Traveller (160)
Room & Suite (61)
Dining (13)
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Overview
  • Excellent42%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“shuttle bus”(10 reviews)
“lovely hotel”(43 reviews)
“brent cross”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (673)
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Traveller rating
257
231
87
44
30
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LanguageEnglish
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257
231
87
44
30
Show reviews that mention
All reviewsshuttle buslovely hotelbrent crossshuttle servicecooked breakfastexecutive roomnorthern linefull englishafternoon teatube stationstayed for two nightsbreakfast was excellentreception staffvery pleasant staygood nights sleepweddinggarrick
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1 - 5 of 649 reviews
Reviewed 3 days ago

I would probably have given this hotel a 4 out of 5 for the building, the comfort levels etc., it is after all an old building, with that old building charm, anyone expecting it to be otherwise will be disappointed. The room was big enough,...More

Thank Yosserwirral
Response from Cliff O, General Manager at Hendon Hall HotelResponded 2 days ago

Dear Yosserwirral, thank you for taking the time to let us know about your stay, I am disappointed as I know the team will be to see your comments as this is an area we score so well, my apologies for the shortfall in service....More

Reviewed 3 days ago via mobile

Sadly, not a great review. Overall quite a nice appearance. But... Bar food was ok, but expensive. Not a great surprise there. The executive room was roomy and on initial view, not bad at all. However, open a drawer and someone had abandoned an empty...More

Thank David J S
Response from Cliff O, General Manager at Hendon Hall HotelResponded 2 days ago

Thank you for letting us know about your stay, my sincere apologies for the shortfall in service and the inconsistency with our bedroom cleanliness, this has been reviewed at length with our Head Housekeeper and the team, we appreciate you bringing this to our attention.

Reviewed 6 days ago

I can’t give this hotel a good review. We found it disappointing. It looks tired and rundown. We had prepaid for our room but when we arrived, they couldn’t find our reservation and when they did, they tried to charge us again. The room was...More

Thank Sharon K
Reviewed 13 May 2018

Stayed one night. Well equipped and maintained rooms with good on suite facilities. No room service and no restaurant. However, light meals are available from the bar and an adequate buffet breakfast is provided. Parking is secure and WiFi was free and worked well. Was...More

1  Thank AubreyP695
Response from Cliff O, General Manager at Hendon Hall HotelResponded 14 May 2018

Dear AubreyP695, Thanks for taking the time to let us know about your stay. We really appreciate your feedback and all comments are shared with the team. I am glad to see that most aspects of your stay were satisfactory and the location worked well...More

Reviewed 7 May 2018

Hidden in an oasis in NW London, we visited to join friends who were staying. It was mid-week so the restaurant was quiet. The staff were lovely and really helpful and the menu was great. A little difficult to decide what to have. the food...More

Thank Mad_Mongy
Response from Cliff O, General Manager at Hendon Hall HotelResponded 14 May 2018

Dear Mad_Mongy, Thank you for letting us know about your stay and your feedback relating to the menu, food and the team, they will be pleased to read our review and do an outstanding job taking care of our guests. kind regards Cliff Owens

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About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$114 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#151 Family Hotel in London
#185 Business Hotel in London
#228 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$114 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#151 Family Hotel in London
#185 Business Hotel in London
#228 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (160)
Room & Suite (61)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
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Daniela S
18 March 2018|
AnswerShow all 5 answers
Response from Alexander U |
Yes, they do offer wedding packages. My wife and I viewed this hotel as an option 6 months ago but found it to be an average hotel that was falling apart. The Events Manager (who we understand has now left the hotel) was... More
1
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Rivki C
27 November 2017|
AnswerShow all 5 answers
Response from SJL1605 | Reviewed this property |
No there isnt.
1
Vote
Leo28773
16 January 2017|
AnswerShow all 8 answers
Response from lauralou167 | Reviewed this property |
We stayed for the Liverpool vs Barcelona match last year at Wembley. I wasn't aware that there was a shuttle bus but we used the Uber App and it didn't cost very much at all. The hotel is stunning by the way, and the... More
1
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Room Tips
"Overlooking car park"
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"We did not stay"
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"Check there is a mirror on the dressing table,the logo flushes properly and the TV works properly"
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"Set over 4 floors if you cant walk far ask for nearer lift room. otherwise good everywhere"
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