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The Milestone Hotel and Residences

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1 Kensington Court, London W8 5DL England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 20/08/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Milestone Hotel and Residences
Updated 20/08/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 1 179 hotels in London
2021 Travellers' Choice Best of the Best
Discover old world charm, beautiful rich furnishings, exquisite original arts, outstanding cuisine and an experienced and passionate team. This elegant historic hotel is perfectly located opposite Kensington Palace and Gardens, and close to the Royal Albert Hall. Discover Stable’s Bar and the ‘Smoking Old Fashioned’, afternoon tea in the Park Lounge or dine in Cheneston’s or The Oratory, the original chapel.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
1 Kensington Court, London W8 5DL England
Getting there
London City Airport16 kmSee all flights
High St KensingtonUnderground6 min
Gloucester RoadUnderground11 min
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2515Reviews39Q+A100Room tips
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Celia G wrote a review Yesterday
3 contributions
We haven't visited The Milestone for a few years, and happily returned to this beautiful and excellently-run hotel. It is everything one expects of a 5* and more. Andrew and his entire team, from housekeeping to maintenance and front-of house to dining are a credit to the prestigious Red Carnation Group. Safety measures are carefully observed without being intrusive, and attention to detail is key. Thank you all for a wonderful stay.
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Date of stay: September 2021
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Paul H wrote a review Jul 2021
33 contributions42 helpful votes
Hotel's Favourite
What a simply delightful experience! Stayed for two nights, and thoroughly enjoyed it. The room was a good size for a London hotel, with beautiful, comfortable duvets, pillows and linen, an attractive and well stocked bathroom and more than enough storage space. All food and drinks were spot on and the dinner in the main restaurant was superb. My other half had the Dover sole, and me the lamb..both tasted exquisite and were partnered with cracking wine, ably advised by the attentive yet discreet waiting team. The spa / gym is open (you need to book) and the bars are open too. Finally, from the moment you are met at the steps, until the moment you depart, the service is impeccable. Will be our go to London hotel for sure, from now on, as the location is perfect too. 5 minutes walk to High st. Ken tube, allowing access to all of the city.. Afternoon tea looks amazing too..we’ll try that next time!!
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Andrew Pike, General Manager at The Milestone Hotel and Residences
Responded 04 Aug 2021
Many thanks for taking the time to leave a review following your recent stay - I'm so pleased that you enjoyed your time with us! Although we are a small (or I prefer bijou) hotel, we try to ensure that all our guests expectations are not only met but exceeded, whether that be in terms of the facilities, the food or indeed the warm welcome at the door. I'm incredibly proud to manage an outstanding team of genuinely warm and dedicated staff who try their utmost to make every guests stay one to remember. No doubt they'll be thrilled to know you'll return in the future! Once again, many thanks for taking the time to leave a review and if I can be of any assistance for your future stays, please don't hesitate to contact me directly. Kind regards Andrew P.S. The Afternoon Tea is amazing - and I can highly recommend the almond chicken mayonnaise sandwich, my favourite!
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Sunnydaye11 wrote a review 15 Sep
London, United Kingdom152 contributions75 helpful votes
Went here for afternoon tea. The room where tea was served was much smaller than I expected and was really only big enough for 4/5 couples. This meant that we could hear other people’s conversations, particularly two gents who were talking loudly while having tea , which was a bit off putting. However, that is where the criticism ends. The staff were very polite and went above and beyond to make the experience really nice. The selection of sandwiches and cakes was fantastic and delicious. There was a variety of teas to try and we were offered top ups of all refreshments- if you can manage it. We were too full! I would definitely recommend this hotel for afternoon tea.
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Date of stay: September 2021Trip type: Travelled as a couple
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Shaun Boland wrote a review 04 Sep
2 contributions1 helpful vote
+1
The Milestone hotel truly lives up to Bea Tollman’s saying ‘You can build a palace, but it means nothing if you don’t focus on your guests. All guests want to feel special’…. The staff were very successful in this. Making my partner and I feel that we were the only guests and totally special. An awesome hotel, steeped in history and an individual uniqueness.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: For parking, use their valet service. Pull up outside the hotel, and the rest is done for...
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Janine wrote a review 04 Sep
4 contributions1 helpful vote
The team at the milestone and I worked together the last few months in preparation to the wedding day and we felt special throughout. Leo and his team were absolutely amazing and definitely offered five star service. Leo assisted us with the wedding planning, he went above and beyond to ensure the day went exactly as planned, he even allocated us the perfect guest room - which made me relax on the day as I needed the extra space to do hair and makeup. Daniel (the chef) custom made the dinner menu and the food was absolutely perfect! It was the best Beef Wellington me and our guests have ever had. We have not stop getting compliments about how great the service and the food was. Thank you to Leo, Daniel and their teams for making my wedding day extra special to me and my now husband. We will certainly be back next year for our wedding anniversary!
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Date of stay: August 2021Trip type: Travelled as a couple
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LOCATION
United KingdomEnglandLondonEarls Court / South Kensington / Kensington and Hyde Park
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Frequently Asked Questions about The Milestone Hotel and Residences
Which popular attractions are close to The Milestone Hotel and Residences?
Nearby attractions include Kensington (0.3 km), Kensington High Street (0.4 km), and Kensington Palace (0.3 km).
What are some of the property amenities at The Milestone Hotel and Residences?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Milestone Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Milestone Hotel and Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Milestone Hotel and Residences?
Yes, parking is available to guests.
What are some restaurants close to The Milestone Hotel and Residences?
Conveniently located restaurants include Launceston Place, Grato, and Little India.
Are there opportunities to exercise at The Milestone Hotel and Residences?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Milestone Hotel and Residences have an airport shuttle?
Yes, The Milestone Hotel and Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Milestone Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Milestone Hotel and Residences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Milestone Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.