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The Milestone Hotel

Travellers' Choice award winner
#2 of 1 080 Hotels in London
GreenLeadersSilver level
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The Milestone Hotel
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1 754 Reviews from our TripAdvisor Community

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Showing 1,565: English reviews
Rome, Italy
Reviewed 2 days ago NEW

This is my second time at the Milestone Hotel, and the experience has been, if possible even better than the first time, everyone makes you feel home, with spacial attention. Is the Hotel i can suggest to everyone looking for something special!

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Helpful?
1Thank Mauro021
Lübeck
Reviewed 3 days ago NEW

We got an upgrade to a junior suite, overlooking Kensington Gardens an Palace. Staff were extremely friendly, funny and helpful. We felt like friends, not guests. Breakfast was great, too. We will be back,

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Thank L_beckNewyork2010
Leicestershire, United Kingdom
Reviewed 3 days ago NEW

Brilliant location and interior and the most attentive helpful staff we've ever encountered. There aren't many places we'd go back to but this is certainly top of that list. We were spoiled rotten from beginning to end.

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Helpful?
Thank Lee1477
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to read your excellent review on your recent stay here at The Milestone Hotel. It fills me with great joy to learn that you enjoyed your stay so much and you found my team to be the most attentive and helpful you have ever encountered. Rest assured that I will be sharing your kind...

Norwich, United Kingdom
Reviewed 3 days ago NEW

We spent a night at The Milestone during January. We chose this hotel as it was close to the Royal Albert Hall and also as a special treat for my wifes birthday (one of the those with a 0 on the end!) We had a fantastic stay. Upon arrival all staff were very polite and helpful. We had arrived a...

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Helpful?
Thank Andyboy99
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking your time to review your recent stay with us at The Milestone Hotel. We take great pride in our personalised service here at The Milestone Hotel and I’m thrilled to learn that my staff recognised you, greeting you by your name and welcoming you ‘home’ when you returned from the Royal Albert Hall, which...

Brisbane, Australia
Reviewed 4 days ago NEWvia mobile

We spent 2 nights at the Milestone and it was a wonderful experience. From the minute we arrived we knew that we had made a great choice. The staff were amazing, the hotel rooms spotless and super comfy and the breakfast fare delicious. I have stayed at a lot of places over the years and this one tops the list....

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Thank Peta V
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for this brilliant review of your recent visit. To learn that you enjoyed visiting us, so much so that you would return on another occassion is the best feedback that the team and I could hope for. Thank you for your kind comments with regards to our breakfast, I will pass the message on our Head...

Reviewed 5 days ago NEWvia mobile

Second time at the Milestone - an exceptional hotel in London. Looked after like family from start to finish - nothing is too much trouble for any of the team. Rooms are immaculate, comfortable and quiet and the attention to detail sets a standard few might surpass. Andrew Pike should be very proud. Thank you again.

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Helpful?
Thank John M
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to read your recent review of your stay with us. Here at The Milestone Hotel we take great pride in our staff and the exceptional service in which they provide so your comments regarding them are very much appreciated. With our hotel motto being ‘no request too large, no detail too small’ we are...

Reviewed 5 days ago NEWvia mobile

First time at The Milestone having visited other excellent Red Carnation Hotels and it was a wonderful experience, with personal touches to make the stay extra enjoyable. Super food and helpful, friendly staff. Would definitely go back along with other Red Carnation Hotels.

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Helpful?
Thank Peter L
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to read your excellent review on your first stay with us here at The Milestone Hotel. It fills me with great joy to learn that you enjoyed your stay so much and you found my team to be the most attentive and helpful you have ever encountered. Rest assured that I will be sharing...

Greater London, United Kingdom
Reviewed 5 days ago NEW

In the previous year my wife and I have had the good fortune to have stayed at the Savoy, Dorchester and Milestone. When it came to choosing a place to celebrate our 2nd wedding anniversary we opted rot eh Milestone. The Savoy was impressive to look at but we weren't made to feel special in any way. The Dorchester treated...

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1Thank Shah_and_Jaya-Ratnam
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you kindly for taking your time to write such a fantastic review about your recent stay with us. It fills me with joy to read that you chose to enjoy such a wonderful occasion with us at The Milestone Hotel and with even more pride to hear that we played our role in it being extra special...

Reviewed 1 week ago NEWvia mobile

The hotel has all the facilities, which are expected while staying in a hotel. The people are all welcoming and smiling. The cafe staff is nice and reception is warm and energetic. A good stay to remember.

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Thank Jackons
Swansea, United Kingdom
Reviewed 1 week ago

It's so easy when visiting London to fall into the trap of booking the nearest "chain" hotel to ones desired location. I'm so glad that I broke this habit by listening to Tripadvisor and then booking a room at the Milestone. This charming expression of old-world values is a true gem of a hotel amongst the throng of "room boxes"...

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2Thank Christopher R

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: R4 353 - R7 840 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, DerbySoft Ltd Shanghai HQ, Priceline and Jetsetter so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#15 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
32 questions
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See all questions (32)

Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles Mauro021, 18 Jan 2017 | Read review
“If it's a special occasion tell them, they'll make a real fuss over you. We loved the 'English Rose' room on the 5th floor”
  • Midnight feast
  • Momento from room service
 of 5 bubbles Shah_and_Jaya-Ratnam, 15 Jan 2017 | Read review
“Ask for a room with a view”
 of 5 bubbles NPTaylor1987, 10 Jan 2017 | Read review
“i this all rooms is best so choose any one”
 of 5 bubbles chetans147, 8 Jan 2017 | Read review
“Floors on the Kensington Park side might have a view of Kensington Palace.”
 of 5 bubbles Hagelicious, 8 Jan 2017 | Read review
5 of 5
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