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Mayfair is in the heart of London and Brown’s Hotel is in the heart of Mayfair, boasting one of the most prestigious addresses in the city. The hotel is located within walking distance of key shopping streets such as Bond Street and Regent Street in addition to theatres, art galleries and all key central London landmarks. It also sits on the doorstep of the stunning green spaces of Green Park and Hyde Park. Each room and suite is individually decorated and many feature antiques and contemporary artworks, creating an elegant and fashionable air. Charlie’s is headed up by Michelin-starred Chef, Adam Byatt, and celebrates British cuisine at its culinary best. The Drawing Room offers an award-winning, quintessential English Afternoon Tea experience. Meanwhile, the cocktails at The Donovan Bar come courtesy of the legendary maestro of cocktails, Salvatore Calabrese. A luxurious spa and newly refurbished state-of-the-art gymnasium offers a discreet sanctuary within this vibrant city.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Italian
Location
Albemarle Street, London W1S 4BP England
Brown's Hotel
4.8 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Brown's Hotel stands as a beacon of luxury in Mayfair, with guests consistently lauding its prime location for exploring London's delights. The establishment earns accolades for its well-appointed rooms that offer both comfort and elegance, and service that is both professional and deeply personal, often exceeding expectations.
Afternoon tea emerges as a highlight, complementing the hotel's elegant atmosphere and immaculate cleanliness. While opinions on value vary, with some finding it steeply priced, many feel the bespoke experiences justify the cost.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Impeccable
Amenities
Outstanding
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Traveling a lot around the world for work and not, it happens to think that sometimes evaluating the quality of the hotel based on the stars is not enough. Anywhere in the world it's easy to find a 5-star hotel with anonymous and completely soulless rooms, poorly trained staff that follows point by point the company code of conduct, without moving a comma. Then one day you choose Brown's hotel for your stay in London and you think, this is a real 5 star hotel, but it is also much more. It is a warm, welcoming hotel but above all it is a place made up of people who love their work. And these beautiful people will anticipate all your needs and exceed all your expectations, believe me. Everyone, starting with the ladies who tidied up the rooms with such attention to the smallest details, with great dedication, without leaving anything to chance to the breakfast team, always kind and smiling, they fulfilled all our requests, even off-menu ones, without hesitations. The booking process was smooth and extremely pleasant, and we received a warm welcome upon arrival. I cannot fail to specifically mention Isabella, the guest relations manager, thoughtful and caring, she gave us so much attention and kindness. All of our stay, we felt really pampered, and it is a real luxury, something that unfortunately the stars cannot guarantee, just as they cannot guarantee that you will have an unforgettable holiday, like the one we had in this magnificent hotel.
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Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Cooke, Other at Brown's Hotel
Responded 1 week ago
Dear notonlytraveller, Thank you so much for this perfect five-star rating and amazing feedback. What a pleasure to see Brown's highlighted as "the best hotel in London and much more"! It is truly lovely to read how impressed you were with our offering and services. We are blessed indeed with a wonderful team of ladies and gentlemen here at Brown's and I know they will join me in thanking you for your kind compliments and words of praise. They deserve it all! Rest assured that your special note will also be shared with the lovely Isabella. Thank you again for taking the time to share your positive impressions on this platform, and we cannot wait to be able to welcome you back soon. Kindest regards, Richard Cooke Managing Director
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Absolutely Fabulous Afternoon Tea. The Staff are so friendly and helpful and the food is amazing. Would recommend for that special occasion. The dining room is spotless with character and style with a pianist that sets a special theme , such a wonderful experience.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Cooke, Other at Brown's Hotel
Responded 17 Dec 2024
Dear R1075AZshirleyc, How lovely to hear about your fabulous Afternoon with us at Brown's! Thank you so much for your kind words about our beautiful and cosy Drawing Room, with the lovely ambience created by our pianist, and the delightful service delivered by our team, complimenting the delicious food created by our talented chefs, I am pleased to read how much you enjoyed this special experience in our care, and sincerely appreciate your kind recommendation. The team and I will look forward to welcoming you back soon! Kindest regards, Richard Cooke Managing Director
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Traveling as a couple with two adult daughters. We have never stayed at Brown's prior to this trip but have stayed at other Rocco Forte properties. Brown's was not our go to in London but thought to give it a try this trip. Great decision. The doorman greeted us and helped us and our luggage out of the cab. Our checkin was seamless and hostess most gracious and informative. Both rooms were upgraded at check in with our American Express program and we received two beautifully appointed, absolutely quiet junior suites facing Albermarle street. The hostess escorted us to our room and reviewed the features with us. The concierge found us a late lunch and made the call to get us in. He provided maps and we went on our separate errands. The Donovan bartenders were a pleasure and mixed a great Manhattan. Charlies for dinner was perfect. The Bellman who brought our luggage up arranged a large cab for our trip to Heathrow in the morning. Great location, easy access to the tube. A perfect stay. A minor issue was some stains we had to wipe off in the bathroom. Brown's we will be back. Thank you.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Contact the Concierge ahead of your stay for restaurants and airport transport.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Johnson, Other at Brown's Hotel
Responded 06 Jan 2023
Dear tjmarine, What a delightful read! Thank you so much for trusting Brown's with this very special first visit. I am thrilled to hear that you and your family had a "perfect stay" in our care and that Brown's has now become your "new go to London Hotel"! The team and I are truly grateful for your lovely feedback about their excellent services and our beautiful hotel. It means a lot to us, and I won't miss to personally thank everyone who looked after you so well, in true Brown's style. Thank you again, and we hope it's not too long before we can welcome you back to our very special and iconic Brown's Hotel. Yours sincerely, Stuart P Johnson Managing Director
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This is a phenomenal hotel, located in the heart of Mayfair. My family stayed here for 6 nights while celebrating Christmas as well as my wife’s birthday in London. The hotel was also in festive spirits as they offered us mulled wine upon arrival before shuttling us up to room 501, a deluxe suite where a bottle of Moët and pastries was waiting…quite thoughtful. The room was quite spacious as there was a large living room with a dining table and a separate bedroom which was huge. There was also a nice walk in closet along with a lovely bathroom that featured 2 separate showers as well as a separate bathtub.
We had breakfast every morning at Charlie’s and the selections were quite good. We also had dinner at Charlie’s twice and the food was fantastic. Donovan bar is quite nice as well.
The gym is well equipped but most importantly the location is hard to beat as you’re right next to bond street and a short walk to St James park, etc as well as green park tube and bus stops.
With the exception of the slow breakfast service on our last day, our stay was magical. The employees are very attentive and hospitable so we would gladly stay there again.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Johnson, Other at Brown's Hotel
Responded 02 Jan 2023
Dear Sameer, Thank you very much for a truly wonderful review. I am so pleased you chose Brown's Hotel as your London home for this special time of the year with your family, and allow me to wish your wife a very happy birthday again! We sincerely appreciate your positive feedback and compliments about our beautiful hotel and great facilities, and I know the team will be over the moon to see their hard work and genuine hospitality praised as such. Thank you again for your strong recommendation, and we cannot wait to be able to welcome you back, for another special time in our care. Yours sincerely, Stuart P Johnson Managing Director
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I’ve been to London many times and was so pleased to try the Brown Hotel during my latest stay. The hotel is steeped in history and has done a fantastic job preserving the stunning architectural features while modernizing the amenities to meet today’s most discerning traveler. The service was impeccable! From the door staff to the turn down service, no detail was left unnoticed. I was able to book services through the concierge that were bespoke, fairly priced, and provided safe, efficient ways to do many day outings without a care. The location also offers easy walk -to Piccadilly, Buckingham Palace, Knights guard stables, Big Ben, Westminster, Regents, and Carnaby. For the fit explorer, Chelsea is a 30 minute or so brisk walk. A special note that both Charlie’s and the bar offered incredible food and drinks. There were many vegetarian options. The drink menu and wine offerings were extensive and everything we ate and drank delivered! I will be back for many more stays.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Beds were so comfortable, all the amenities needed for a luxury stay. Top location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Cooke, Other at Brown's Hotel
Responded 30 May 2024
Dear julietX1617EB, Thank you very much for a truly lovely review! I am so pleased you chose Brown's Hotel as your London home for your recent London visit, and what a pleasure to read your words of praise for our very unique property. We sincerely appreciate your positive feedback and compliments, from our perfect location in the heart of Mayfair, to our beautiful décor and comfortable facilities, our delicious food and beverage offering, and most importantly the impeccable, efficient and thoughtful service delivered by all our ladies and gentlemen around the hotel/ I certainly won't miss to pass on your gratitude, and I know my team will be as touched as I am to see their hard work and genuine hospitality highlighted as such. Thank you again for your strong recommendation. We all very much look forward to welcoming you back "home" to Brown's very soon. Kindest regards, Richard Cooke Managing Director
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A pleasant and complete afternoon tea, all the sweet or savoury sweet little sweets are excellent as well as tea. We will come back if we pass through London! The service is of quality, the price £30/person out of service still remains affordable considering the quality.
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Date of stay: March 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The most amazing hotel . You really do feel like you’re coming home every time you enter those doors . Guests are greeted with kindness and nothing is too much trouble for the staff. The facilities are second to none. A real gem of a hotel in London.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Cooke, Other at Brown's Hotel
Responded 27 Aug 2024
Dear debbiehX6998VS, How lovely to hear about your recent visit to Brown's! Thank you so much for taking the time to share your wonderful feedback on this platform. We are so pleased that you loved absolutely everything about your experience, and truly appreciate your kind compliments for the incredible hospitality displayed by all our ladies and gentlemen. We cannot wait to be able to welcome you back soon! Kindest regards, Richard Cooke Managing Director
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I recently went to Brown's to enjoy the Afternoon Tea at the Drawing Room, and what a delightful experience that was! While visiting Brown's not for the first time myself, it was a first time for my brother for his short trip to London. As the Drawing Room is a wonderful place to have a nice tea and atmosphere, I couldn't think of a better place for honest, thoughtful and personalised experience just from the excellent servise by the team members! Karol and Chiarina greeted us with a biggest smile. Servise provided by Lefter and Maria was exceptional, with their expert knowledge of the teas and recommendations in pairing it with sandwiches and sweets. While live piano music was playing and we had an amazing time, Rocco checked on us showing care for their guets. We did have the best Afternoon Tea experience thanks to iconic Brown's Hotel and it's core, which is an amazing people who makes you feel like a part of their family!
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Date of stay: March 2025
Value
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had an incredible lunch at the restaurant in Brown's Hotel. The room was tastefully decorated with gorgeous Roman shades and whimsical wallpaper. Many black and white portraits, including some of the royal family, grace the wall. Our wait staff was attentive. I had the pumpkin soup puree with pesto, which was very healthy, lox was served tableside with integrity and dedication to tradition, the mushroom pasta was cooked to perfection, and the roast beef served with cauliflower mash, bread to sop the gravy, and vegetables were cooked to perfection. I will return to this little hideaway!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:A must for lunch or dinner, and the afternoon tea is spectacular! Take people you love because it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Cooke, Other at Brown's Hotel
Responded 27 Dec 2024
Dear FrancyMitchell, My sincere thanks for your recent visit to Charlie's and for taking the time to share this perfect five-star review! I was delighted to read how impressed you were with your beautiful restaurant and your dining experience, and I am really pleased to see the hard work of our talented chefs, praised as much as the attentive and professional service from our dedicated Front of House team. They certainly make a great team, and I know our ladies and gentlemen at Charlie's will be thrilled to read your kind compliments. Thank you again for your lovely feedback. We will look forward to welcome you back to Brown's in the new year. I also take this opportunity to wish you all the very best for 2025. Kindest regards, Richard Cooke Managing Director
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I would give this hotel 6 stars if I could. My husband and I came here for a work trip (3 days) but stayed for a week and had the best hotel experience to date. We usually stay at 4 or 5-star hotels but the biggest difference we felt with this hotel was the service and the people. The building itself is beautiful and they have the most divine scent when you walk through the lobby! The breakfast was incredible. The eggs benedict and crab omelette were superb! We did the afternoon tea as well and the little sandwiches were so tasty, tea was the perfect temperature and you can tell they have a pastry chef making all the desserts. It was my husband's birthday while we were there and I forgot to mention anything to the staff until 10 PM that night, so we went out for a drink when we got back there were desserts, 2 glasses of champagne, and a card in the room. My husband was so grateful! When we first got there our luggage did not arrive with us for 2 days so the staff was so great about providing us with products, hair straightener, all the things we needed. The staff is also very attentive to your schedule so they can clean and have turn-down service done in a very timely manner. I also loved the gym at this hotel. New equipment, clean, good size. The doormen were so helpful when we had questions about places to visit, would see us coming in a cab and run over with an umbrella if it was raining. They all had great senses of humour and were just very pleasant to be around. The staff also does a great job of remembering you and remembering things about you. I was just so impressed and agree with Winston Churchill when he said something along the lines of Brown's Hotel is not a Hotel it's a home! Thank you Brown's, we will be back!
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Cooke, Other at Brown's Hotel
Responded 06 Apr 2023
Dear zoedM2014WS, Many thanks for your wonderful feedback following your recent stay with us, and a very happy belated birthday again to your husband! I am so pleased you chose Brown's Hotel for this special trip, and it brings me great pride and joy to read that you had "the best hotel experiences to date" in our company, from the beautiful surroundings of our iconic hotel, to the special touches organised for your special occasions and the warm, caring and attentive service from our team, and of course the great time you had in all our outlets. I trust our team members will be as delighted as I am, to read your comments praising their wonderful hospitality, and I would like to thank you again for taking the time to share this brilliant feedback with us. We look forward to welcoming you back to Brown's Hotel very soon, for another memorable experience! Kindest regards, Richard Cooke Managing Director
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Wallington, United Kingdom21 contributions6 helpful votes
Hi there
They list only afternoon tea. It has out of this world sandwiches and the pastries are unbelievable.
When I book asked a few questions just go on the website and leave your question on the contact section they are very helpful.
Dear Julie,
We would be pleased to welcome you and your daughter at our Spa at Brown's.
We have some very nice treatments designed for parents and their little ones, please do call us on 0207 518 4130 and a member of our team will be able to assist you.
Best regards,
Stuart P Johnson
Managing Director
There are more places to choose from in the London area.
PRICE RANGE
R 17,378 - R 22,575 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
browns hotel london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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