The Chelsea Townhouse

The Chelsea Townhouse

Thats the room window.  They hide it like that because there is a wall 5ft from the window
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camera deluxe garden view
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Draycott Hotel
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About

4.5
#107 of 1 144 hotels in London
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
A romantic town-house hotel built in 1890 and emanating all the grandeur that is associated with the 19th century, the Draycott Hotel is one of the finest hotels in Kensington. A sight to behold and renowned in the area, this red-brick Edwardian hotel has been lovingly restored and provides an opulent home away from home for guests. Conveniently located for those who wish to undertake an excursion around London's boroughs, just around the corner from the hotel you will discover Chelsea’s fashionable Sloane Square and the beautiful borough of Kensington. Combining traditional, timeless elegance with quintessentially British luxury and hospitality.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Salon
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Wifi
Breakfast buffet
Breakfast in the room
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Hidden Gem
Quaint
Languages Spoken
English, Spanish, Italian, Portuguese

Location

26 Cadogan Gardens, London SW3 2RP England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
London City Airport
14.5 km
See all flights
Heathrow Airport
20.7 km
See all flights
Knightsbridge
12 minUnderground
973Reviews12Q+A98Room tips
Traveller rating
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Detailed Reviews
L G wrote a review Feb 2024
Manchester, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
This hotel was faultless! A real luxury experience, only wish we could have stayed longer. Excellent friendly staff and super check in. All the amenities you would require. A large room with attention to detail, excellent light and very quiet. Gorgeous bathroom with powerful shower, great products and super fluffy towels and dressing gown. The location was spot on, metres from shops, a 5 min walk to tube and even less till you’re on the King’s Road. We didn’t have breakfast in the hotel, so can’t comment on that. A real 5 star hotel!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Stay for as long as you can!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarence Girl wrote a review Feb 2020
Norwich
5.0 of 5 bubbles
Another lovely stay at the Draycott last month, our third in three years. We have tried other hotels in between time (including the recently opened Vintry and Mercer) but they are soulless. The Draycott is warm and friendly and so are the staff.

I don't understand the previous comment about limited breakfast options. There are many classic English breakfast options on the menu. If you don't want a traditional breakfast don't stay in a traditional hotel, try a large soulless hotel with a big buffet. Our breakfasts were delicious and prepared with care (I am very fussy about my food) and the young waitress looking after us was engaging and efficient.

Our room was our favourite yet and we will request this on our next stay. Some of the decor needs refreshing in the public areas. The stairs look particularly shabby but there is a painting program in place.

My only comment for improvement is on some discrepancy in information given by the reservation staff. This hotel, at its usual rates, is above our budget. We are only able to stay here if we find a third party deal. When I rang in December 2018 to ask if there were any prices to match what we had paid the first year we stayed in 2017, the reservation lady I spoke to was very helpful and, after checking with her manager, she offered me the same price as a third party deal that was currently on which I had not spotted. This time, in December 2019, I rang reservations again but a different reservation lady told me that there were no currently no third party deals on (not true) and that the hotel never match any third party offers (also not true given my experience the previous year). She truly was obstructive, telling me how the prices of running a hotel were going up and she didn't even ask the dates we were looking to stay in January to see what price they could offer us until I pressed her. Needless to say we did not book directly with the hotel this time and booked through the third party that had an offer on. This is a shame as we do prefer to book directly with hotels when we can.

Nonetheless we will return.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Gardner, General Manager at The Chelsea Townhouse
Responded 15 Mar 2020
Dear FoodieClaire We are delighted to welcome you back for your third visit and appreciate your loyal custom. Thank you for informing us about your experience with front of house and rest assured we will be sure investigate this further. In the meantime, we hope to welcome you back for a fourth visit soon. Best wishes, Timothy Gardner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris W wrote a review Sept 2021
Stafford, United Kingdom
5.0 of 5 bubbles
Stayed here for two nights this week. Lovely old building with lots of period features. We had a deluxe double which is one of their mid range rooms but it was big with period furniture, huge bed and decent en suite. Staff are very friendly and helpful. They are only doing room service for breakfast due to the breakfast room being small and COVID precautions but there is a huge choice of items and you can book a time slot to suit, up to 10am. Free afternoon tea at 4pm, free glass of fizz at 6pm and free hot chocolate at 9:30pm. Plenty of bars restaurants etc on nearby King’s Road.
It’s not a cheap option but for London it’s reasonably priced and would definitely stay there again
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Date of stay: September 2021Trip type: Travelled with friends
Room Tip: No parking but taxi rank 2 minutes walk on King’s Road
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angela S wrote a review Sept 2021
5.0 of 5 bubbles
Stayed for three nights. Booked double room, kindly upgraded to garden view due to temporary scaffolding at front of hotel. Fantastic size with sofa, desk, table and chairs, working fireplace. The staff are friendly, helpful, kind and unobtrusive. They have lovely touches (complimentary tea at 4pm, hot chocolate at 9pm) . Hotel lounge leads out to Cadogan residents garden. I had a problem in my room (due to my own carelessness) and a gentleman came on his day off straight away to fix it and reassure, with kindness). Room was lovely, bed so comfortable, (no yea/coffee making facilities). Breakfast could only be taken in room at present. All felt very “COVID safe” 😊. The hotel and rooms have real charm. Some reviews have mentioned that some cosmetic touches may be helpful in rooms, which is possibly correct. I felt it added to charm and stay and cannot fault the hotel. It really added to a wonderful short break revisiting all the wonderful nearby museums and a great break. Apologies as forgot to ask people names but big shout out to the lady with dark hair on reception most days and the gentleman who sorted the fireplace, but everyone was lovely. Thank you so much to all.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KentishManOfKent wrote a review Feb 2022
Tenterden, United Kingdom
5.0 of 5 bubbles
We recently visited the Mantis Draycott to stay in London to celebrate our wedding anniversary.
It's tucked away behind Sloane Square, so a great location and a short walk (15 mins) to Harvey Nicholls, Mayfair (30 mins) and Harrods (20 mins).
The hotel is a beautiful town house, with a very cosy welcoming feel.
Our room was the Cliveden Club Room, and even though i mucked up the booking for choosing a room for one person, the room was big enough for two and importantly the bed was a Queen size, so i didn't have to sleep on the floor!
It's not cheap to stay there, but i think it's worth it for a special stay.
Our breakfast was only available as room service to to ongoing COVID measures, but this made it feel rather special actually!
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Date of stay: January 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheZoo wrote a review Mar 2023
Bay Area
3.0 of 5 bubbles
I wish I could write a really positive review about this hotel because I had such high expectations based most all other reviews. Unfortunately, it did not live up to those expectations. (I wish I had remembered to write my thoughts sooner as some memories about our stay are no longer vivid.)

We stayed here for 10 nights in June 2022 in the Shaw Suite. I would expect that 10 nights in a small hotel and staying in a large suite on the same floor as the reception that someone would remember our names but we had to tell them almost every time we went to the reception desk. Sometimes it seemed like we were annoying them which is odd since it't the hotel that requires you to leave your key with them. There were several very nice employees in particular the older man of color who often worked in the evening. He was always so positive and happy. (I'm feeling a bit hypocritical for not asking/knowing his name).

The Shaw Suite is big and comfy. The bed was comfortable. We loved to put on the fireplace at night. There is a door in the suite that leads out into the lovely courtyard. The bathroom is big but needs better lighting. Note that the step into the shower/tub is high and could be dangerous for anyone who is physically challenged.

The breakfast room has a good amount of food but really needs to change it up a bit. Eating the same thing for 10 mornings gets boring and asking for different options seemed a bit of a hassle sometimes to those who were working (maybe the person who was supposed to be cooking was the issue?). There were some lovely workers in the breakfast room though with several going out of their way.

There is a great pedestrian street just around the corner with restaurants, a bakery, patisserie, coffee shops, cheesemonger, retail shops, a convenience store, etc.

There are two things to note. You often have to ring the bell to get in the hotel. This is great for safety but not great at night or when it is raining or hot since there is no cover at the front entrance. Because the hotel is small and not heavily staffed, you might have to wait for someone to buzz you in. Also note that if you are physically challenged, this steps up the entrance might be difficult.

Even though this is purely esthetic, the carpets in the main areas are old and stained and rather gross looking. I know it's expensive to replace carpet but they really should have replaced it during the Covid downturn. And some of the furniture could definitely be replaced or reupholstered. While those pieces might make it seem like you are stepping back in time or at your grandmother's house, they are a bit too shabby for what is supposed to be an more upscale hotel.

In general, The Draycott is not a bad choice and it makes me sad to not rave about it but I doubt we will stay again.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
skippy482013 wrote a review Dec 2023
New York
2.0 of 5 bubbles
Wonderful staff, fine service and a fabulous location close to the Sloane Square tube stop with Ottolenghi around the corner for breakfast. One walks up an MC Escher stairway, which is amusing the first day but grows tiresome after several days of wandering around the streets with limited mobility. The main room is lovely, a settee, good desk, wonderful bed. Down a small hall is a closet masquerading as a bathroom. How anyone larger than my 160 pound, 5 foot 8 inch frame gets in the shower boggles the mind. Benny Hill would have had a field day. The small hallway between the bath and bedroom is kept a full 10 degrees cooler as the cold air from the condensing cooler blasts down from above. The designer and architect should be taken before their peers and punished by standing naked in the middle of the night groping for a light switch. This may be a quaint remembrance of Britain at the beginning of the last century, when one had to dash from the water closet through draughty halls to a warm bed, but it is 2023. So next time a frightfully cheery well-scrubbed face gazes into your jet-lagged fog and says, “Your room here at the Cadogan Gardens is taken, but we have a lovely room for you just around the corner down the street in our sister hotel. Will you take it?” Don’t.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CNA wrote a review Apr 2022
5.0 of 5 bubbles
We stayed for three nights at the Draycott Hotel. It’s only short walk from the underground station (Sloane Square) and there is a small street with cafés, bars and restaurants just around the corner.
The double room (J. Baxter) was very spacious with sofa, desk, table and two chairs. The bed was extremely comfortable and the bathroom seemed to be recently renovated. In general, everything was in excellent condition.
The staff are fantastic: the friendliest and most helpful staff I've ever experienced in a hotel in London!
The breakfast buffet offers all you need but there is the option to order additional dishes from a menu. In the afternoon they serve tea and biscuits in the lounge and hot chocolate in the evening.
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Date of stay: April 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ljp2703 wrote a review Nov 2021
Switzerland
5.0 of 5 bubbles
Sadly, we only stayed for one night but we plan to return for longer. This is an amazing “country house” style hotel just a few minutes from Sloane Square. Our room (Gielgud) was at the top of the hotel and was spacious, beautiful and supremely comfortable. It was also extremely quiet and we slept soundly. We loved all the personalised touches and very much enjoyed the afternoon tea (reviving after shopping next door at Peter Jones!), the complimentary champagne pre theatre and the hot chocolate and biscuits when we returned! The staff were all so lovely and welcoming and we can’t recommend the hotel highly enough.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Gardner, General Manager at The Chelsea Townhouse
Responded 17 Dec 2021
Hello, Thank you for your great review of our property. It is great to see that you have enjoyed all aspects of your stay with us. We cannot wait to see you soon. Best regards, Draycott Hotel Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caroline H wrote a review Oct 2021
5.0 of 5 bubbles
Our group checked in for just one night's stay as we were attending Awards Party nearby, from the moment we arrived Cansanli and the front of house team were attentive and incredibly helpful.
An iron was needed, and it arrived within five minutes! The afternoon tea & biscuits were welcome after our journey, and the complimentary Champagne at 6pm started our party evening off wonderfully.
Breakfast was first class too, recommend the eggs Benedict. Look forward to visiting again
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Date of stay: October 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Lucysworldtravels
Senegal260 contributions53 helpful votes
It was gas
Arthur C asked a question Mar 2019
League City, Texas6 contributions10 helpful votes
Is coffee available in the drawing room at any hour for free
Answer from AMY D
Bristol, Rhode Island18 contributions46 helpful votes
No, just tea at 4 pm. Coffee is available but not complimentary.
Answer from Dorothy P
Staten Island, New York15 contributions4 helpful votes
They do have air-conditioning
Kim F asked a question Mar 2017
Denver, Colorado27 contributions54 helpful votes
Greetings, Can you please tell me how much it would be to add breakfast? Thank you.
Answer from Draycott H
London
Dear Kim M, Thank you for your question our full English breakfast is £21.95 and Continental is £17.50. We do have breakfast inclusive room rates if you wish to have it included. You are welcome to contact me directly at if you wish to see menus. Best Melissa Stoman General Manager
Carol O wrote a tip May 2024
12 contributions
5.0 of 5 bubbles
"The hotel is a few minutes from the King's Road and many excellent bars and restaurants. "
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L G wrote a tip Feb 2024
Manchester, United Kingdom11 contributions20 helpful votes
5.0 of 5 bubbles
"Stay for as long as you can!"
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Claire I wrote a tip Dec 2021
13 contributions2 helpful votes
5.0 of 5 bubbles
"Top floor rooms (Irving & Sheridan) don't have rooms above and are quiet but there are LOTS of stairs to climb"
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pattiNorthEast wrote a tip Dec 2021
north east27 contributions47 helpful votes
5.0 of 5 bubbles
"Rooms with sitting area and fireplace seem to be a little larger"
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Chris W wrote a tip Sept 2021
Stafford, United Kingdom20 contributions3 helpful votes
5.0 of 5 bubbles
"No parking but taxi rank 2 minutes walk on King’s Road"
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PRICE RANGE
R 7,225 - R 10,946 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
draycott hotel london
FORMERLY KNOWN AS
Draycott Hotel
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE CHELSEA TOWNHOUSE - Hotel Reviews & Price Comparison (London, England)

Frequently Asked Questions about The Chelsea Townhouse
Which popular attractions are close to The Chelsea Townhouse?
Nearby attractions include Saatchi Gallery (0.3 km), Cadogan Hall (0.2 km), and Sloane Square (0.1 km).
What are some of the property amenities at The Chelsea Townhouse?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Chelsea Townhouse?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chelsea Townhouse?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The Chelsea Townhouse?
Conveniently located restaurants include The Five Fields, Kahani, and Kutir.
Are any cleaning services offered at The Chelsea Townhouse?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Chelsea Townhouse?
The staff speaks multiple languages, including English, Spanish, Italian, and Portuguese.
Are there any historical sites close to The Chelsea Townhouse?
Many travellers enjoy visiting Houses of Parliament (2.5 km), Tower of London (6.0 km), and Churchill War Rooms (2.3 km).
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