We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Savoy

avatar-imageavatar-imageavatar-image
Traveller (5241)
Room & Suite (1184)
Dining (653)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

R 16 748
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#27 of 1 170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
The Savoy is the only luxury hotel on the River Thames. The ballet, opera, and theatre of vibrant Covent Garden are just steps away, with the City, world-renowned museums and galleries, and the designer shopping of Knightsbridge and Mayfair within easy reach. The Savoy has been woven into the fabric of London for almost 130 years, with exceptional service and memorable experiences at the heart of everything. Our team work hard to prepare for our guests and have implemented a range of measures to look after your well-being, but one thing remains a constant – the warmth of our Savoy welcome.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Airport transportation
Paid private parking nearby
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Radio
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, Spanish, Arabic and 4 more
7417Reviews55Q+A100Room tips
Traveller rating
  • 6,028
  • 845
  • 301
  • 138
  • 107
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Leanne A wrote a review Yesterday
Hartlepool, United Kingdom47 contributions17 helpful votes
We visited the savoy this past weekend for a belated birthday gift for my mother. I just wanted to come and leave a review for all the staff who gave exceptional service whilst we were there! Apologies i don’t remember all their names but Danny in the Thames room was our waiter and was fabulous. Can we also give a thank you to Hammy the security manager. My mother is in a wheelchair and the customer service he gave her was exceptional!! He really made her feel special by going above and beyond! I don’t think I can remember the last time we experienced such great customer service. Nothing was too much bother for him!! What a delightful member of staff! An absolute credit to the savoy!! My mother will be talking about him for a long time too come I’m sure!! Thanks again for a great experience - please pass our thanks on.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ann-Marie S wrote a review Yesterday
Eastbourne, United Kingdom76 contributions7 helpful votes
We have arrived home after a truly amazing stay at The Savoy. We were celebrating our 25th wedding anniversary so wanted to treat ourselves to something special. We were not disappointed. I booked a car as a surprise for my husband from the station. The car I booked was not available and I was informed of this in the morning and given an upgrade. The driver was ready and waiting for us when we arrived. My husband was over the moon with the car. The driver (I cannot recall his name) was fabulous and chatted to us the whole way. We were made to feel welcome from the moment we arrived. We booked a riverside room with a butler. Lara met us in the lobby and she truly spoilt us! We were overwhelmed by how much effort had been put into making our stay special. We booked the savoy signature treatments in the spa which were incredible! All of your staff should be so proud of everything they do. They really made the whole experience for us. The only disappointment was the service charge. I did not pay too much attention to this until I got home. I feel this was not enough and I wish I had noticed so that I could have rectified this with an additional payment. We didn’t tip as it said there was a discretionary payment added, however the amount we were charged under valued everything you did. This was an oversight on my part. Thank you to you all! We will definitely be returning.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Vikki W wrote a review 18 Feb
Asheville, North Carolina15 contributions18 helpful votes
My husband and I just returned from a 5 night stay at the Savoy. It exceeded our expectations in every way. Each and every Savoy employee went above and beyond for us. From the doormen to the dining rooms and American Bar we were made to feel special. Special recognition goes to Sebastian from Guest Relations, Concierges Amine, Darren, and Rahim, Nathan, Joia, Francesca and Emma at the American Bar and Malcom at the Thames Foyer. We will be going back.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 3 days ago
Dear vikkiw831, Thank you for taking the time to leave 5 stars and such a wonderful review! I am absolutely thrilled you had such a wonderful stay with us here at The Savoy. It is always a pleasure to receive positive feedback and I will pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. I know Sebastian, Amine, Darren, Rahim, Nathan, Joia, Francesca, Emma and Malcolm will be delighted to have received a special mention. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
soncy wrote a review 16 Feb
1 contribution
Unfortunately, it was a nice experience, but I didn't spend so much time at the hotel. A shower I could take after check-in, that was before noon, in Spa. My expectations were big since I would stay in such a high-class hotel, I had no idea how to stay and spend the time there. So, please let me know what I can do next time.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 3 days ago
Dear yutarokimura, Thank you for staying with us at The Savoy, and for taking the time to write a review. We are delighted you enjoyed your stay! We hope to welcome you back in the future - if you would like information on what you can do at the hotel or in the local area then please do not hesitate to contact our concierge team. My colleagues will always be happy to help make arrangements or recommendations of what to do. We look forward to welcoming you back to The Savoy where a warm welcome always awaits! Best regards, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marc R wrote a review 14 Feb
1 contribution1 helpful vote
Booked a 3 night stay for my partners birthday, and it was absolutely unforgettable from start to finish. Michael on the door the utmost gentleman on arrival throughout, along with every single staff member. American Bar simply beautiful, Callum and Gloria are both simply outstanding and attentive. Dinner at the grill exceptional. Housekeeping team adding little touches of delight everytime the beautiful room is serviced really making it feel like a home away from home. We will now not stay anywhere else when visiting London, the epitome of service, friends and luxury. Words do not do this amazing place justice. Thankyou to all.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 6 days ago
Dear V7106JAmarcr, We were delighted to welcome you to The Savoy to share a special birthday! Thank you for taking the time to write a guest review, we truly appreciate feedback as it is the only way we can ensure our offering continues to meet the needs of our valued guests. I am thrilled you had a good stay, and were looked after by our attentive team, who take the greatest pride in delivering exacting levels of exemplary service. I will be sure to share your comments with colleagues, and I know Gloria, Callum and Michael will be delighted to have been mentioned individually. We look forward to welcoming you back to The Savoy again very soon, where another warm Savoy welcome awaits! Best wishes, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
truthhen wrote a review 11 Feb
Liversedge, United Kingdom136 contributions133 helpful votes
Attended for afternoon tea for our anniversary. Lovely welcome and friendly staff. Tea was really good. Dietary requirements catered for. More sandwiches given on request. Extra cake received with a hand written message for our anniversary. Danny was our waiter. Lovely man. Very friendly. Remembered our names which felt very personal. Plenty of choice and tea. We don’t drink alcohol so had the sparkling jasmine tea which was delicious. A real treat. Piano music throughout. Had a lovely afternoon and felt spoilt. Thank you all. A very professional service.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Our bill was £200. Make sure you know that before you book. There is a £25 service charge but...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 1 week ago
Dear truthhen, Thank you for taking the time to leave positive feedback and to write a review. We really appreciate your comments and we were delighted to know how much you enjoyed your visit for Afternoon Tea to celebrate a special anniversary. I will ensure your kind comments are shared with Danny and the rest of the Thames Foyer team. We hope to welcome you back again to The Savoy very soon. With best regards, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Themadones wrote a review 10 Feb
Worcester, United Kingdom89 contributions59 helpful votes
+1
I chose The Savoy to bring my mother for her 80th as we had stayed before and had a great experience. This visit was made so special as the team upgraded our king river view to a river view suite . It’s wasn’t just the room though that made it so special , it was the team , each one of them so helpful and thoughtful . There really is a focus on providing top level hospitality and we were made to feel very welcome . The Savoy is immaculately clean & shiny and the flowers are stunning . We had a great time in the American bar , the drinks were delicious. A special mention to Lara & Grace our butlers who did a fantastic job in making this trip so special for us . A big thank you to all the team
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 1 week ago
Dear Themadones, Thank you for your delightful review - which really made my day to read! I am absolutely thrilled you had such a wonderful stay to celebrate such a special birthday and I am delighted you enjoyed your room allocation, and the unbeatable view across the Thames. It is always a pleasure to receive positive feedback and I will pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. I know Lara and Grace will be delighted to have received a special mention. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
guesth2018 wrote a review 06 Feb
4 contributions1 helpful vote
Beautiful hotel. From the service to the rooms. Still one of my favourite places to stay. I stayed just after Covid with my family and, unfortunately, like the rest of the hospitality industry, they were struggling with staffing. However, when we came for our second visit; all the creases had been ironed out. We adore it.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 2 weeks ago
Dear guesth2018, Thank you for your fabulous review and kind words! It was our absolute pleasure to welcome you back to The Savoy, and we were delighted to know that everything about your time with us exceeded your expectations. I will most certainly share your comments and feedback with colleagues across the hotel. We hope you will have an opportunity to visit us again very soon, when a warm Savoy welcome will await! Best regards, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Adele R wrote a review 02 Feb
2 contributions
Excellent hotel - Lovely stay. Everyone should experience being made to feel so special. The Savoy Grill was excellent as expected - warm welcome and top notch food. The River however lacked something. Food cooked to well but lobster very tiny.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 2 weeks ago
Dear 928adeler, Thank you staying with us at The Savoy! We really appreciate you taking the time and trouble to provide a review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with many happy memories of your time with us. I was so pleased to note you enjoyed your visit to The Grill, although did not your disappointment regarding your meal at The River Restaurant. If you would like to share any feedback with the restaurant team they can be contacted via: guestrelations@gordonramsay.com. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please do let us know. With best regards, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Richard F wrote a review 01 Feb
1 contribution
I attended a burns night celebration, the food was outstanding, staff provided excellent service and the room was lovely. The hotel was very clean and staff were more than helpful. I would recommend this hotel with no question and will definitely be visiting again
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Franck Arnold, General Manager at The Savoy
Responded 2 weeks ago
Dear richardfl8357YB, Thank you for sharing your thoughts. It was such a pleasure to read your kind words and comments, and we are delighted you enjoyed our Burn's Night celebrations. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Franck X Arnold, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
R 15,099 - R 19,256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the savoy hotel london, savoy london, savoy hotel london
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
267
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE SAVOY - Hotel Reviews & Price Comparison (London, England) - Tripadvisor

Frequently Asked Questions about The Savoy
Which popular attractions are close to The Savoy?
Nearby attractions include Covent Garden (0.3 km), The Lion King (0.2 km), and SANDEMANs NEW Europe - London (0.3 km).
What are some of the property amenities at The Savoy?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Savoy?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Savoy?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Savoy?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Savoy?
Conveniently located restaurants include Bustronome, Plume Wine Bar, and Vasinikó London.
Are there opportunities to exercise at The Savoy?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Savoy have airport transportation?
Yes, The Savoy offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Savoy?
Yes, dry cleaning and laundry service are offered to guests.
Does The Savoy offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Savoy?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Arabic.