Bankside Hotel, Autograph Collection

Bankside Hotel, Autograph Collection

Traveller (470)
Art Yard Bar&Kitchen
Room & Suite (102)
Dining (27)
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About

5.0
#15 of 1 139 hotels in London
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Set on the culturally vibrant South Bank London, this independent hotel is a social hub for anyone with a passion for culture and food. 161 residential style bedrooms, including 7 suites, intelligent service, handpicked furniture and eclectic artworks.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Vending machine
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Family
Boutique
Languages Spoken
English, Russian
Hotel links
Special Offer:Earn points toward free nights.

Location

2 Blackfriars Road Upper Ground, London SE1 9JU England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
10.8 km
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Heathrow Airport
24.7 km
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Blackfriars
6 minUnderground
574Reviews17Q+A69Room tips
Traveller rating
  • 528
  • 39
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  • 0
  • 3
Time of year
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Detailed Reviews
dseneker wrote a review Feb 2020
Canada34 contributions52 helpful votes
5.0 of 5 bubbles
I've come to London for business about two to three times per year and this time I tried a new location and a new hotel. The Bankside Autograph Collection Hotel isn't as close to a Tube stop as others (closest is Blackfriars across the river), but the hotel makes up for the extra five minute walk. Very modern, ample space in their basic rooms, great in room amenities, and the coolest feature is that there are self serve water taps in the hallway that dispense cold still, regular still, or sparkling water - very cool! This location is also great for those that want to visit the Tate Modern or Shakespeare Globe or St. Paul's Cathedral. Plenty of restaurants nearby and only a block from the Thames. You will definitely be happy with this hotel choice! I'll definitely be back!
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: This hotel is surrounded by other large buildings so you won't really get a view from this...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MWS89, Manager at Bankside Hotel, Autograph Collection
Responded 17 Feb 2020
Hi there, Thanks for taking the time to share you experience, I'm delighted to hear you enjoyed the vibrant area of the Southbank! Please do come and see us again when you are next in London! Much love Murray Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wiffy0 wrote a review Aug 2021
Bedford, United Kingdom204 contributions197 helpful votes
5.0 of 5 bubbles
Having our trip abroad cancelled due to COVID we decided to treat ourselves to a few nights in a luxury hotel and spend a few days in London instead. We chose the hotel based on its location and lovely rooms. On arrival we received the warmest welcome and were offered an upgraded room (we stayed mid week) which was lovely.

The room itself was spacious and full of nice little touches like complimentary snacks, water and a covid safety kit with mask and hand sanitiser etc. The toiletries were good quality as were the Egyptian cotton bed sheets. In the hallway there was access to still and sparkling water on tap as well as ice. The only negative re the room was the view as the hotel is surrounded by buildings on each side so the view from our room was directly into a building opposite so it didn’t feel very private but black out blinds resolved that.

We had a few drinks at the bar and again the service was great and staff very friendly and welcoming.

The hotels location is great in respect of walking access to the train, tube and tourist attractions such as London eye, sea life aquarium, oxo tower, London dungeon, Houses of Parliament, Big Ben and access to river cruises.

We thoroughly enjoyed our stay and would definitely stay again and recommend it.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Douglas McHugh, General Manager at Bankside Hotel, Autograph Collection
Responded 04 Sept 2021
Hi wiffy0, Yes, Covid has hit us all hard and happy to see you were able to take a trip to the Southbank and chill with us. The Reception Team rock here and are a wonderful mix of people! I’m dead proud of them. We’re all about the sustainability here! No single use plastics. Happy to see you had a few beverages in the bar with the gang. We hope to see you again! Bankside love! Douglas General Manager
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Louis wrote a review Oct 2020
7 contributions2 helpful votes
5.0 of 5 bubbles
What a lovely stay we had in early October.

We were welcomed with a huge smile from Aida who was polite and courteous putting us at ease from the moment we arrived. The room was beautiful and spotless upon entering, with lovely touches like a tablet to use during your stay and fancy electric blackout curtains which made for a great nights sleep.
We made use of the bar and restaurant which was very good, Rowell from the bar was recommending drinks for us depending on our preferences and they all went down a treat including his twist on an espresso martini on the menu which was lovely. We moved to the restaurant and had a great array of food and wine.

Overall it was a great stay, the hotel was spotless cleanliness wise and we enjoyed that there were subtle procedures in place for the current pandemic but this was not in your face which made for a much more relaxing and authentic stay.

We even had the pleasure of meeting Hotel Manager Murray Scott, who was very visible to all and it was clear for all to see where the wonderful service from his team come from with his open and positive demeanour.

Well Done Team Bankside!
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Murray Scott, General Manager at Bankside Hotel, Autograph Collection
Responded 12 Oct 2020
Hi Louis, Thank you so much for taking the time to leave us such a lovely review. I am delighted to hear our team made you feel so welcome, I will personally pass on my thanks to Aida and Rowell for their great service. It was was also my pleasure to meet you during your stay! Please do come and see us again when you are next in London. Much love Murray
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SK wrote a review Aug 2021
Brighton, United Kingdom32 contributions20 helpful votes
5.0 of 5 bubbles
The moment you arrive you feel important. We hadn't even checked in before we were offered a complimentary drink and given a 5 star treatment. The room had complimentary snacks and drinks. We really liked their complementary cans of water instead of one use plastic bottles. The room was really comfortable and the breakfast area and food was amazing. Again, very attentive staff. Check in and out takes seconds and we were offered complimentary water when we picked our bags up after a day not sightseeing. Also, we loved the deco and arty feel to this hotel. They do things differently and I left feeling inspired. It is not cheap (but not mega expensive either) and we have not experienced this level of service in a long time.
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Date of stay: August 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Douglas McHugh, General Manager at Bankside Hotel, Autograph Collection
Responded 10 Sept 2021
Hi Khansai, Well, what can I say apart from thank you so much for your great review of our beautiful hotel. The Front of House Teams rock, I'm very proud of them and I'm glad to see you were able to experience their warmth from the Reception Team and the Art|Yard Kitchen and Bar. Like you say, no plastics here as we're all about the sustainability and our hotel is filled with beautiful pieces of art which I happy to see you liked. Come back soon, don't be a stranger. Bankside Love Douglas McHugh General Manager
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rrhodes360 wrote a review Feb 2020
New York City, New York3 contributions6 helpful votes
5.0 of 5 bubbles
Hotel feels brand new, is super clean, and has a modern decor. There are lots of nice touches - three kinds of water tapped in on each floor with self serve carafes, the staff goes out of their way to help with everything, substantial buffet breakfast spread, nice open bathrooms, motorized blackout and filter shades, etc... Located just south of the river in the more recently developed arts district, it is a short walk to the Tate, Globe, Borough Market, Eye, St. Paul's, etc.... and close to lots of transportation to anywhere in London. We traveled with a teenager and would return as a couple too.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The hotel is 6 floors and situated between several high rise buildings, so there is no outside...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MWS89, Manager at Bankside Hotel, Autograph Collection
Responded 25 Feb 2020
Hi there, Thanks for taking the time to share you experience, I'm delighted to hear you enjoyed the vibrant area of the Southbank! Please do come and see us again when you are next in London! Much love Murray Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scottish_Steveo wrote a review Feb 2020
Galway, Ireland28 contributions10 helpful votes
5.0 of 5 bubbles
I travel to London frequently for work and pleasure and tend to stay in Marriott hotels due to the loyalty program (Platinum member). I decided to try this hotel for a recent 3 day trip and I must say it's the best hotel I've stayed in while in London. Location is great, just a short walk to two tube stations (Blackfriars or Southwark) and great local ammenities (there's a Waitrose (supermarket) and a Superdrug (Pharmacy) just round the corner).

The service for this hotel was outstanding. Abiout a week before my arrival, I got an email from the hotel saying they were looking forward to my stay and if I needed anything to reach out. I requested extra tea/coffee for the room as well as local restautant recommendations. For the restaurants, I got a lovely follow up email from Alice with great suggestions.

On arrival day when checking in, I was greated warmly by the doorman and reception. The gentleman who checked me in was pleasant and friendly (can't remember his name though, sorry!). While he was checking me in, Alice popped over to say hello. The fact that she remembered our interaction and wanted to welcome me personally is why this hotel's service is top notch. I got upgraded to a bigger room and got free breakfast - win!

The room was great, bed was massive and extremely comfy. The art design is very modern and room furnishings and finishing was great. Bathroom was bright and clean with a great shower. The room had electric blinds (both black out and regular) which helped with a great night sleep.

The room looked out into a central courtyard and I'd say that's probably the only thing people may not like about the hotel, is the view. The hotel is tucked away behind a couple of large buildings so there's not much to look at, but that doesn't both me since you're out and about viewing London anyway. The benefit to being tucked away is that considering you're in central London, it was very quiet with no night time noise or road traffic.

I used the gym one of the mornings and have decent equipment to ensure you get a good workout completed.

I'll be back in London over the next few months and this will become my default place to stay. The service, facilities, friendliness of the staff, and the quality of the rooms for the price is hard to beat in central London.

Thanks again to Alice and the rest of the crew.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MWS89, Manager at Bankside Hotel, Autograph Collection
Responded 17 Feb 2020
Hi Steve, Thanks for your lovely review and for taking the time to share information on some of the things we are proud of Bankside, I really appreciate this. Please do come and see us again when you are next in London! Much love Murray Murray Scott Hotel Manager
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Love to travel wrote a review Dec 2022
United States94 contributions68 helpful votes
5.0 of 5 bubbles
Great stay
This hotel has a lot of nice little touches!

Welcome drink on arrival

Filtered water (still and sparkling) available on each floor

Turndown

Good location near Underground Rails

Modern rooms aka USBs, Nespresso, high end bedding

Our rate included breakfast and it was wonderful. Large buffet.

I hurt my foot on this trip and the Manager Diana helped me get to the airport quickly. She was so empathetic. Thank you Diana.

Quick replies to chat messages asking questions such as where to go for dinner.

I see why this hotel is #7!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 02 Feb 2023
Hi DadLife1, Thank you for choosing to stay with us at Bankside on your recent visit to London. I am over the moon to read about your stay and your kind words made our day! Diana is truly one of a kind and we are so happy she took good care of you. Please be sure to pop back again soon! Bankside Love, Richard Weir Front of House Manager
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Chuck F wrote a review Jan 2020
Ashburn, Virginia54 contributions54 helpful votes
5.0 of 5 bubbles
This hotel is now a Marriott property and is called the "Bankside Hotel Autograph Collection". The hotel is modern, very clean, and the rooms are spacious. The staff is very attentive, the service excellent, and the overall "feel" of the hotel is inviting and comfortable. I was warmly greeted when I arrived (which was early morning from the US), was offered a drink of my choice, and even escorted to my room. The rooms are well decorated with a quality feel to them. The bathroom I had was large enough and the linens good. My only negative comment about the bathroom would be that the step up and into the tub/shower was pretty tall. I am in good physical shape, but the stepping out of the shower can be a tad precarious. There are no grab handles - I would attend to this problem if I were the hotel manager. The on-site restaurant is pretty good. I ate breakfast and dinner there on a couple of occasions and the food was tasty and well prepared. There is a breakfast buffet and a al carte options. The bartenders at the bar are also pretty good. One minor criticism (which is honestly common in many UK/EU restaurants) is that the server was too slow to come back around and check on the progress of the meal. Still, my overall impression of the hotel is that it's very well run, has great staff, and has good facilities and services. There is a gym facility in the basement for those desiring to burn off some stress or calories. I was there on business and if your business takes you to the Bankside area, I highly recommend it.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Not much of a view from any room, but high floors do get above some of the surrounding buildings.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MWS89, General Manager at Bankside Hotel, Autograph Collection
Responded 05 Feb 2020
Hi there, Thank you so much for your lovely review, it really put a smile on my face reading it! Thank you also for your constructive feedback, success is never final so I appreciate your honesty. We can't wait to see you again when you are next in London! Much love Murray Murray Scott Hotel Manager
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KathrynChamberlain wrote a review Nov 2021
Peterborough, United Kingdom3 contributions2 helpful votes
5.0 of 5 bubbles
Stayed here for 2 nights for my birthday with my husband and it is one of the nicest hotels I e stayed in.

We were greeted at the front door by a porter who took out cases from us to reception and we were given complimentary drinks whilst we were checked in.

The hotel has some lovely little touches that just make it that extra bit special.

Rooms are spacious and again the little touches extend to the rooms with complimentary mineral water, popcorn, chocolate and an extensive supply of different teas, with a Nespresso machine and assorted coffee pods. There is also glass jugs for sparkling and still iced water available from the dispensers on each floor of the hotel, which is also complimentary for guests.
The rooms are very comfortable and have dressing gowns and slippers in the wardrobes for that extra comfort.

The hotel is also ideally located a short walk from London's bustling South bank with various bars cafes and restaurants as well as major tourist attractions such as the the dungeon, sea life centre and the London Eye.

We had a lovely weekend and will definitely visit again.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Douglas McHugh, General Manager at Bankside Hotel, Autograph Collection
Responded 18 Nov 2021
Hi KathrynChamberlain, I'm so happy to hear you had a nice time with us for the birthday celebrations. It's nice to hear Manuel and the Reception team were able to take such good care of you both when you arrived. We love our hotel and the little extras we have here, the rooms are very modern and comfortable and glad you think so too. Our hotel is all about sustainability and we're very proud of our water fountains on every floor. The South Bank is where we belong and we're surrounded by bars, restaurants, cafes along with the sights for everyone to explore. We hope to welcome you back sooner rather than later. Bankside Love, Douglas McHugh General Manager
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cockse wrote a review Jul 2021
Essex100 contributions52 helpful votes
5.0 of 5 bubbles
We stayed at the bankside hotel for 2 nights in June to celebrate my boyfriends birthday and from the moment we arrived, we were made to feel welcome with the friendly staff at the front desk. The rooms were very comfortable with bathrobe and slippers along with great sized toiletries to use, including shampoo and conditioner. Not the small type you normally get. I loved in the corridors of the rooms the ice and water stations, little touches like this I just love. And not just still water, sparkling too. The hotel had popped a lovely cake in the room and added some balloons, it just made it so special. One of the evenings we had dinner in the restaurant and the food was great, although was quiet, but given the situation with COVID I believe it was due to that. Food was great at breakfast too, avocado on toast was my favourite. Hotel is located perfectly to explore the South Bank and a short walk to borough market. Thanks for a lovely stay and hope to return one day.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Murray Scott, General Manager at Bankside Hotel, Autograph Collection
Responded 12 Jul 2021
Hi there, Thank you so much for taking the time to leave us such a lovely review. I am delighted to hear you and your boyfriend had a great time celebrating his birthday! Please do come and see us again when you are next in London. Much love Murray
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Answer from doctorbecca
5 contributions27 helpful votes
sorry just saw this!
Answer from Julia A
Los Angeles, California25 contributions8 helpful votes
The king bed in our room was a true American style king bed. Large and very comfortable. The sofa bed was equivalent of an American queen size and my kids slept like logs on it. No creaking/squeaking like you get on some hotel sofa beds. Good sturdy and like a real bed. Really good spacious rooms, ideal for families.
Answer from Robin B
28 contributions9 helpful votes
You need to bring a converter plug. They do have USB but that won’t work for curling iron.
Answer from Soyful Alam
Hello Hello! :) You have a pharmacy just next door, which is open from Monday to Friday from 9am to 6pm and Saturday from 10am to 5pm. Sunday the pharmacy is close. Bankside LOVE
Answer from MWS89
London, United Kingdom11 contributions8 helpful votes
Hi there, Sorry for the for delayed reply. The hotel does indeed offer baggage storage. Please let us know if we can help with anything else. Thanks Murray
josef_travels wrote a tip 12 Jun
Seattle, Washington375 contributions123 helpful votes
5.0 of 5 bubbles
"Book early and you can get great prices here. Plus the Marriott connection is fabulous for earning points"
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Christine G wrote a tip 06 Jun
1 contribution
5.0 of 5 bubbles
"Don't hesitate to book a stay here. Easy access to two tube stations. There is a grocery market and a cafe right around the corner. "
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Camper65385119864 wrote a tip 03 Jun
1 contribution
5.0 of 5 bubbles
"We didn't take advantage of all the hotel's facilities, but we loved this hotel."
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DL wrote a tip May 2024
Worthing, United Kingdom3 contributions
4.0 of 5 bubbles
"Big Belly Comedy Club, 4 min walk West, is a good evening out !"
Read full review
JJ wrote a tip May 2024
3 contributions
5.0 of 5 bubbles
"Great spot to meet with friends at the bar after a long day. "
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There are more places to choose from in the London area.
PRICE RANGE
R 7,101 - R 12,148 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
161
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BANKSIDE HOTEL, AUTOGRAPH COLLECTION - Reviews & Price Comparison (London, England)

Frequently Asked Questions about Bankside Hotel, Autograph Collection
Which popular attractions are close to Bankside Hotel, Autograph Collection?
Nearby attractions include Immersive Gamebox (0.4 km), Big Belly Bar & Comedy Club London (0.1 km), and Victoria Embankment Gardens (0.4 km).
What are some of the property amenities at Bankside Hotel, Autograph Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Bankside Hotel, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Bankside Hotel, Autograph Collection?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Bankside Hotel, Autograph Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Bankside Hotel, Autograph Collection?
Conveniently located restaurants include Oxbo Bankside, Sticky Mango Waterloo, and Seabird.
Are there opportunities to exercise at Bankside Hotel, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Bankside Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bankside Hotel, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bankside Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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