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Novotel London Paddington

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Traveller (842)
Room & Suite (297)
Dining (91)
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About

#382 of 1 130 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The stylish Novotel London Paddington is located in Central London, just a few minutes’ walk from Paddington Station. Take the tube to Oxford Street or King’s Cross St. Pancras in just 10 minutes; Piccadilly Circus in 13 minutes or Westfield Shopping Centre - the largest shopping centre in Europe – is only 10 minutes away. Little Venice, Hyde Park and Kensington Gardens are also just a short and pleasant walk away from the hotel. A 15-min journey away is Heathrow Airport, via the Heathrow Express. Our spacious, light and airy rooms at the Novotel Paddington Hotel all feature a 52” flat-screen TV, mini-bar, laptop safe, large windows, and free super-fast Wi-Fi access. Guests are also entitled to use Wellness Centre, with our pool, Sauna, Spa and Fitness Suite. Up to 2 children aged 0-16 can stay free with breakfast when sharing a room with adults. Gourmet Bar & Restaurant serves an international lunch and dinner menu, as well as plenty of options for families and children.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English

Location

3 Kingdom Street Sheldon Square, London W2 6BD England
Novotel London Paddington
3,227Reviews87Q+A100Room tips
Traveller rating
  • 1,342
  • 1,377
  • 341
  • 90
  • 78
Time of year
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Popular mentions
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DickD wrote a review 15 Apr
15 contributions3 helpful votes
Disappointing. Room potentially very nice but lots of maintenance needed, for example blocked sink, shower fittings falling off. Breakfast very expensive, worked out at £10/slice of toast and chef clearly didn't know how to make toast. External work not an issue
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded yesterday
Dear DICKD567, Many thanks for your feedback. Please accept our most sincere apologies. This is definitely not the experience we aim to provide when comes to the condition of the rooms we offer and I hope that our maintenance team was able to rectify the issues encountered in your room when reported during your stay with us. We remain at your service, kind regards, Paulo Bernini - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ella T wrote a review Aug 2022
Tel Aviv District, Israel24 contributions2 helpful votes
Hotel's Favourite
The hotel is located very close to the Paddington underground station . The hotel is new and the rooms are spacious , we were 3 people in 1 room and it was Ok . The sauna and the pool were a great bonus . We enjoed our 6 days stay very much ! Although its in the city center , inside its was very quiet .
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 21 Sept 2022
Dear ELLA T, Many thanks for your kind review - We are glad to learn that you have enjoyed your stay and visit to London. Looking forward to welcoming you again soon, Kind regards, Paulo - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pod82 wrote a review 13 Apr
Blandford Forum, United Kingdom5 contributions1 helpful vote
Lakshmisree was absolutely wonderful. Wow Novotel for having the best staff member who care so very much about customers and colleagues - Lakshmisree was so very attentive and passionate about the drinks being served, our interests and we didn’t want to leave the bar as we could talk to her all night. Thank you so much for making our night so special and making us feel so special x
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 2 days ago
Dear nikkif07048TU, Many thanks for your review and comments. I am sure Lakshmiree will be delighted to learn how much has she contributed to your overall experience whilst staying with us. We remain at your service, kind regards, Paulo Bernini - Operations Manager,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Priscilla Ryan wrote a review 07 Apr
Hampton-in-Arden, United Kingdom35 contributions8 helpful votes
Excellent hotel, staff are amazing here helpful, friendly and attentive, hotel is clean, products of a high standard in room, bar & service excellent, restaurant beautiful, food amazing, staff excellent, breakfast was outstanding! all round excellent experience
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: 20 mins away in car from Soho, use Ubers, great location little bars restaurants & shops right...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 1 week ago
Dear adypris, We are delighted to learn how much have you enjoyed your stay with us - Looking forward to welcoming you and your family again, Paulo Bernini - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunny F wrote a review Mar 2024
1 contribution1 helpful vote
Super nice service and delicious breakfast buffet. The beds were super comfy and had a great view. Super close to food and Paddington station. Nice and quiet. Had a nice garden on my walk up to the hotel entrance. Overall this was a super pleasant stay and great for when jet lagged because it close to Paddington station and can check in early for a little bit more Money.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 2 weeks ago
Dear sunny642, Many thanks for your kind review. We are delighted that you have enjoyed your stay and visit to London. Looking forward to welcoming you again soon, kind regards, Paulo Bernini - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pradhay S wrote a review Mar 2024
2 contributions
The hotel is located at a vey convenient and accessible location making it the best choice to stay. The staff there extremely friendly and nice special mention to Mr Ihjas and Miss Alexandra who very ver friend and accommodative of all our requests. The pillows were super fluffy and room was very nicely done the mini bar and espresso machine fully stocked. I would definitely choose this hotel for all my further stats in London. There is a wonderful restaurant in house and also multiple options to explore with in 100 Mts distance. There a couple of cherry blossom trees giving u wonderful views. The fitness center is super amazing with the pool and sauna
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 3 weeks ago
Dear pradhays, many thanks for your comments and review. We are delighted to learn how much have you enjoyed your stay and visit to London. Looking forward to welcoming you again soon, kind regards, Paulo - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reinaldo Putra wrote a review Mar 2024
Denpasar, Indonesia38 contributions2 helpful votes
Located in the heart of Paddington area, Novotel has indeed a great location. Service is great and my wife and I were upgraded to the Executive room in the ninth floor. We had a beautiful Paddington railway view from our room. Also as ALL Gold member, we were given a wide range of welcome drink options in the bar - which we really appreciated. We will definitely return here when we are around London area.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The higher the floor, the better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 4 weeks ago
Dear reinaldoputraa, We are delighted to learn how much have you enjoyed your stay and visit to London. Looking forward to welcoming you again soon. Kind regards, Paulo - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RicMH wrote a review Mar 2024
Whitstable, United Kingdom44 contributions28 helpful votes
Actually booked this hotel for two nights but cancelled the second night and booked elsewhere. Look, there is nothing really wrong with it but for the price you should expect more, and I did get a lovely hotel nearby for less than half the price Novotel were charging. First impressions can be misleading. The reception of this hotel is very glamorous and the staff welcome was very professional and friendly. You immediately think you are in a very fancy hotel. But then you go up in the lift to your floor and it is like you have entered a different hotel... One that is so much older and has had no money spent on it for decades. Everything becomes very beige, and very tatty. The rooms were frankly so dated in appearance I thought I'd entered a time warp. Certainly not worth the high price they are charging and a world apart from the reception and greeting. If Accor cannot be bothered to spend any money on the rooms of this hotel I would recommend you stay elsewhere.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 4 weeks ago
Dear RicMH, Many thanks for your review and feedback. We are currently undergoing extensive renovations - public areas and facade with prospects of doing the bedrooms next. I hope that when the time is right, you will give us the opportunity of welcoming you again in our property or one of our sister properties in your next visit to London. Kind regards, Paulo Bernini - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tommod2018 wrote a review Mar 2024
East Grinstead, United Kingdom11 contributions5 helpful votes
Good location to get into London. We stayed with our son. Smart hotel with nice staff. Pool was small but definitely a nice lurker bonus. The room was pretty nice. But the only down side was the uncomfortable bed, and the camp bed not good either.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 12 Mar 2024
Dear tommod2018, Many thanks for your review - glad to learn how much you and your family have enjoyed your stay with us. Looking forward to welcoming you back soon, kind regards, Paulo - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel R wrote a review Mar 2024
1 contribution
Room was really nice, spacious and clean, with a city view. Staff were very welcoming, especially Fahida who answered all my questions about the room and gave great details and directions as to how to get to places around London. Always appreciate people who enjoy their job and want to help out
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 12 Mar 2024
Dear DanielR6251, Many thanks for your kind comments. Fahida was delighted to learn she was able to contributed to your stay and experience during your visit to London. We remain at your service, kind regards, Paulo - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,826 - R 6,377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london paddington hotel london, accor london paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
206
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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NOVOTEL LONDON PADDINGTON - Hotel Reviews & Price Comparison (England) - Tripadvisor

Frequently Asked Questions about Novotel London Paddington
Which popular attractions are close to Novotel London Paddington?
Nearby attractions include Regent's Canal (0.3 km), Little Venice (0.3 km), and Paddington Waterside (0.3 km).
What are some of the property amenities at Novotel London Paddington?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel London Paddington?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel London Paddington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Novotel London Paddington?
Conveniently located restaurants include London Shell Co. Aboard The Prince Regent, Hobson's Fish & Chips, and The Bridge House.
Are there opportunities to exercise at Novotel London Paddington?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Novotel London Paddington?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel London Paddington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel London Paddington offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel London Paddington?
Many travellers enjoy visiting Houses of Parliament (4.5 km), Tower of London (7.4 km), and Churchill War Rooms (4.1 km).
Is Novotel London Paddington accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.