DoubleTree by Hilton Hotel Liverpool
6 Sir Thomas Street, Liverpool L1 6BR England
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US$358
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Liverpool
Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#52 of 114 in Liverpool
Location
Cleanliness
Service
Value
We are located in the heart of the city, just a short walk from the historic docks, lively Cavern Quarter and superb shopping on offer at Liverpool ONE. Steeped in history, this recently restored hotel combines the splendor and elegance of a 19th-century grade II listed building with the contemporary vibrancy of a 21st century hotel, from grand sweeping staircases to Italian mosaic floors and original Corinthian columns. The DoubleTree by Hilton Hotel Liverpool offers you indulgent accommodation, dining and relaxation right in the middle of town. Following an extensive restoration project the hotel now offers 87 luxurious bedrooms and suites, a sumptuous Library Lounge, Jean Christophe Novelli at Michelle Brasserie, eforea Spa, three breathtaking conference and banqueting suites and even an exclusive cigar terrace.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quiet
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
290Restaurantswithin 0 km
282Attractionswithin 0 km
Contact
6 Sir Thomas Street, Liverpool L1 6BR England
Getting there
Car HireSee all Liverpool car hire
1537Reviews49Q+A100Room tips
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I guess this must have been a lavish victorian venue. Very nice from outside and the old library was stunning. Thanks to the reception staff who were great in making sure my room was ready. The hotel had run out of still water so didn't get the complimentary bottles but that wasn't a big deal. Room was very well kept, comfortable bed and there was no noise from outside. Breakfast was probably one of the best Hilton ones I have had. Again restaurant staff were great. Nice base for exploring what is a dreary city.
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Date of stay: June 2022Trip type: Travelled
Helpful
delicious Breakfast, extremely friendly staff (reception, Bar and restaurant, clean rooms and perfect location. only a short walk to Liverpool One , the Cavern quarter and the docks. lots of restaurants around
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The hotel is centrally located and in a good location for the Docks and City Centre attractions. The rooms are very tired, they really need some TLC. Our first room (a superior room) was so bad we had to be moved to another room. The aircon didn't work (you can't open the windows) the toilet seat was half off, the bathroom taps were loose, and the kettle when boiled sent streams of water down the wall. The pillows are terrible. We were upgraded to another room which they claimed was the only one they had left. The hotel seemed to be operating at reduced capacity, not sure if this was due to staff issues. The upgraded room was better except for the front door not locking when we went out, quite a serious problem. The staff in the hotel were excellent, it's only redeeming quality. Breakfast was fine, standard fare, but a descent selection of items.…
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Date of stay: June 2022
Value
Rooms
Service
Helpful
When booking a DoubleTree in the UK it’s often really difficult to know what you’re going to get. Sometimes it seems the brand is used for poorly maintained and tatty old Hilton’s that need a bit of money spent on them, other times however the brand hides some gems. This hotel is one of those gems! When we arrived at the hotel we were dissappointed that although there were rooms available there was no upgrade offered as Diamond members. The service however was really fantastic, with the staff taking time to get to know their guests. The room overall was in a good state of repair. Unfortunately the bathroom door didn’t shut but thankfully that didn’t affect our stay in any way. Breakfast was a good selection and was kept topped up throughout the breakfast service. Car parking was a worry before we arrived but we found the car park very easily and it appeared to be both very secure and also manned overnight. As it’s a third party car park parking was not complimentary to diamond members as is more normal for out-of-town Hiltons & DTs. The location is great for the city centre, it’s very close to some of Liverpool’s nightlife (if that’s your thing) but during the day it’s a nice easy walk to both the docks and the city centre shops and attractions. Overall a fantastic stay with really attentive staff so we won’t look anywhere else next time we’re visiting the area.…
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Date of stay: June 2022Trip type: Travelled
Room Tip: We stayed in the old wing, it’s not step free but the rooms are lovely!
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Helpful
This Hilton is a real gem, a fantastic spot, close the Mersey great staff and excellent service, Had room service very quick and great value , check out was simle and the breakfast had everything you would need
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Date of stay: March 2022
Helpful
Great location.. you can walk to the Albert Dock, Liverpool Museum, Mersey Ferry. Big room comfortable bed John and Diane were helpful at the front desk. Cons: The gorgeous restored building is for private events only. You will stay at a drab dated generic hotel. The photo and blurb for the hotel are not clear about this. I mean even the bar in that beautiful bldg is not open to guests. Stuffy room Shower door didn’t close.. slip n fall waiting to happen as the floor is black marble Bathroom door didn’t close Carpet etc looks old and tired Housekeeping: when guests return at 4:00 pm after being out all day the room should be ready. This happened a few times. When a guest leaves.. get to the room. Dirty dishes left in the hall from overnight to late afternoon. The front desk, exceptions noted, had no information about Beatles tours, restaurants etc To be told to « go to the dock and take the Beatles bus » is not helpful. Hotels are supposed to be in the SERVICE industry The concierge at The Hard Day’s Night Hotel helped us.. lots of tours available at all price points and types. The DT needs TLC and honest advertising. Despite a great location, I would book elsewhere.…
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Date of stay: May 2022Trip type: Travelled
Helpful
This hotel is centrally located with a 10 - 15 min walk to Liverpool Lime Street and less than 5 mins to Liverpool Moorfields. It is also close to the main shopping centre area and various sights. The staff were very friendly and ready to help. We received a cookie on arrival which seems to be standard. The room was a good size for a city centre hotel and the bed was comfortable. The bathroom was also large and has a large shower (there was no bath in the room I had - not an issue for me, but adding for information). I didn't eat at the hotel in the evening, but there is a restaurant (Koukash) at the hotel. It was quiet overnight. As I was at the front of the hotel and there is currently a building site opposite workers started to arrive from about 6.30ish but I was getting up then, so not really a problem. Breakfast was in the restaurant and was buffet style with a wide range of continental and cooked items, various juices, teas and coffee. Whilst I was there with work, I could imagine it being equally good for leisure travellers as a central base. Would recommend and use again when next in Liverpool. …
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Date of stay: May 2022Trip type: Travelled
Helpful
Long stay - Ventilation in the rooms definitely needs improving, on some nights I would come back to my room smelling like cigarette smoke or weed, my friend in another room had to switch rooms because the smell of weed was overwhelming (despite housekeeping coming with air freshener). Pillows need to be improved as well, they just go flat and I sleep on 3. Housekeeping is also slightly questionable, despite only asking them to come in every few days, my sheets and towels are not changed. Despite being Hilton Gold / Diamond members, we were also asked to pay £10 each for an hour of late check-out. Never been asked that before at other Hilton properties. Breakfast is ok, the standard choice of food.
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Date of stay: May 2022Trip type: Travelled
Value
Rooms
Service
1 Helpful vote
Helpful
An impressive looking building conveniently placed in central Liverpool. Check-in easy, but big disappointment with room allocated on the 7th floor. Stained carpet and curtains, miserable decor and so hot we thought we'd entered a sauna by mistake! Very poor considering the £158 paid for one night b&b! To be fair, a maintenance engineer came to help with the aircon within 5 minutes of asking Reception, and we were offered a move to a different room on the 6th floor, which was a vast improvement - although if we'd paid the going rate for that room I would have expected more for £200. Anyway, we had a wonderful evening at the Empire Theatre, less than 10 minutes walk away from the hotel, then came back for a nightcap in the bar - except that it was already closed! Just after 10 o'clock! Breakfast was typical hotel fare, with a reasonable selection on offer, but nothing special. Quick mention of the staff, who were all absolutely great! Friendly, helpful and dedicated. The hotel is very lucky to have them all. To sum up this hotel is ok for one night, but others in a similar price range in Liverpool offer more in my opinion. It's certainly not as good as other DoubleTrees we've stayed in elsewhere in the UK and we probably wouldn't stay here again.…
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Date of stay: May 2022
Location
Cleanliness
Service
Helpful
Arrived at the hotel and waited too long as even tried the pre registration key which needed to be authorised by reception and so a waste of time. Within half an hour we had to start evacuation due to fire alarm, which was a false alarm. Got woken up the next morning around 5.45am to another fire alarm, jumped out of bed and had to take my partner’s oxegon mask and again a false alarm. I phoned reception straight away to be told it’s a false alarm and I said this was twice within a few hours. After breakfast I complained to the front desk and stated that I was not paying due to not getting the service or promised relaxed stay. I asked them to contact me, and 5 days later, they have not refunded me or contacted me to discuss further.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
US$107 - US$242 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
87
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Hotel Liverpool
Which popular attractions are close to DoubleTree by Hilton Hotel Liverpool?
Nearby attractions include The Cavern Club (0.2 km), Breakout Liverpool (0.2 km), and The VRVE - Liverpool (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Liverpool?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel Liverpool?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Liverpool?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Liverpool?
Conveniently located restaurants include A Small Fish In A Big Pond, Rudy's Pizza Napoletana - Castle Street, and Lucy in the Sky Liverpool.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Liverpool?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is DoubleTree by Hilton Hotel Liverpool located near the city centre?
Yes, it is 0.9 km away from the centre of Liverpool.
Are any cleaning services offered at DoubleTree by Hilton Hotel Liverpool?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Liverpool offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Liverpool?
Many travellers enjoy visiting The Cavern Club (0.2 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.0 km), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.4 km).
Is DoubleTree by Hilton Hotel Liverpool accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.