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Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel

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Britannia Pavillion, Albert Dock Albert Dock, Liverpool L3 4AD England
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Traveller (603)
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Panoramas (7)
Room & Suite (408)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 114 in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Safe
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English
2066Reviews38Q+A100Room tips
Traveller rating
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Most Recent
Helen L wrote a review 17 Jun
Gloucestershire, United Kingdom2 contributions
Myself and my husband stayed overnight at the Holiday Inn Albert Docks. I would just like to say the place is beautiful, rooms are spotless the staff were all lovely. The breakfast was fantastic and the morning staff were lovely as well. All in all 10/10. We will be back. Thank you H Lee
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Date of stay: June 2022Trip type: Travelled
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 6 days ago
Pleased to hear that you enjoyed your recent stay with us and that you were able to leave a five star review. Lovely to read your review, thank you. We look forward to welcoming you back to the hotel when you next visit Liverpool.
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joetidd wrote a review 09 Jun
Brighton, United Kingdom242 contributions348 helpful votes
A more interesting example of the Holiday Inn Express franchise, as rather than a new build, this is a thoughtful conversion of a period property, with exposed brickwork and high ceilings throughout. A great location in the Albert Docks development, so numerous shops, restaurants and bars within a few minutes stroll. We had three rooms, all of which had views of the Mersey. Usual HIE buffet breakfast, plus a late bar.
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Date of stay: June 2022
Rooms
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1 Helpful vote
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to leave a review of your recent stay with us. Good to hear that you were pleased with the location of the hotel - Royal Albert Dock is a great place to stay as a base to explore our wonderful city. We are very proud of our Grade I listed building and realise it makes us a very unique Holiday Inn Express, pleased to hear you appreciated the character of the building.
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Nandoll wrote a review 06 Jun
Dundee, United Kingdom12 contributions2 helpful votes
Spacious , Comfy and exceptionally clean room with great views . Every member of staff we met were friendly & helpful . We will definitely return to this hotel as great value for money . Highly recommend.
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 2 weeks ago
Great to hear that the staff were friendly & helpful and that you would happily recommend the hotel. Thank you for the lovely 5 star review.
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alisameday wrote a review May 2022
Edinburgh, United Kingdom40 contributions56 helpful votes
lovely place to stay in an old converted dock warehouse , staff were excellent and genuinely friendly, the room was large and overlooked the dock basin, the whole place was absolutely spotless really comfy bed , and the breakfast was excellent with a really good choice . the fire precautions were up to scratch and this place gets a 10 out of 10 for everything , yes i would love to stay here again!
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Date of stay: May 2022
Rooms
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Service
Room Tip: parking is some distance away
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2 Helpful votes
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 2 weeks ago
So pleased you gave us 10 our of 10 (& a 5 star review) Thank you for the great feedback - it is nice to know the team's hard work doesn't go unnoticed. We look forward to welcoming you back to the hotel again soon.
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Connor M wrote a review May 2022
4 contributions3 helpful votes
We have stayed here quite a few times and never had a bad experience staff are so friendly rooms are deep cleaned everyday excellent value for money close to city centre too will definitely recommend staying
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 2 weeks ago
Pleased to hear that you enjoyed your recent stay with us. Thank you for leaving us such a lovely 5 star review. We look forward to welcoming you back next time you come to Liverpool.
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Margareta H wrote a review May 2022
5 contributions1 helpful vote
We stayed three nights mid week. The reception staff were very helpful and the breakfasts gave us plenty of choice. The room was slightly small and only had one chair. We were staying for tourism and the location was excellent for the docks, the Beatles tour and the museums.
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Date of stay: May 2022
Rooms
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1 Helpful vote
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 5 weeks ago
Pleased to hear that you enjoyed your recent stay with us & enjoyed the many tourist attractions we have on our doorstep. Thank you for taking the time to leave us a five star review.
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higvin wrote a review May 2022
Australia1498 contributions484 helpful votes
I stayed at this hotel previously in cold weather (March 2018) and wrote a positive review - great position, spacious rooms, room views, quiet etc. But we made the mistake of staying here again last summer. The lack of air conditioning made the rooms stifling, especially as you can’t open the windows more than a few inches. The fans were useless. Hotel management says it can’t put in air conditioning because it’s a heritage building. This is nonsense. There are many listed buildings which are air conditioned - the East India Club in London is one; or just about any 19th century building in Australia. In this Tripadvisor’s view, you’d be unwise to stay here anytime between May and September.
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Date of stay: August 2021Trip type: Travelled
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 5 weeks ago
Sorry to hear that you found the hotel to be too hot when you stayed with us last year and that the fan provided wasn't adequate. Hopefully this didn't tarnish your stay in our wonderful city too much.
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Culture47074771233 wrote a review Apr 2022
25 contributions8 helpful votes
Much better than we expected. Four adults on a tourist trip to Liverpool. Booked a cheap deal and very pleasantly surprised. Room had everything we needed, 1 twin 1 double, very comfy bed very clean. We really enjoyed the breakfasts a great selection and the staff and bar were helpful and friendly. It’s a bit of a walk into the centre but a cab is only £5 to return. I’d def use again.
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Date of stay: April 2022Trip type: Travelled
Room Tip: It’s a bit of a walk from centre but next door to some great attractions, the tate etc.
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 25 Apr 2022
Pleased to hear you enjoyed your recent stay with us & glad to hear you would choose to stay with us again. Looking forward to welcoming you back on your next visit to Liverpool
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Debbie W wrote a review Apr 2022
Mansfield, United Kingdom13 contributions4 helpful votes
We’ve just returned from a 2 night stay which was booked through sportsbreaks.com and would highly recommend this hotel. From arrival at the hotel the staff were excellent and really friendly and check in was very quick and easy. Special mention to the man on reception who wore glasses (sorry didn’t get his name!) was especially helpful and nothing was too much trouble. The hotel was in an excellent location with plenty of great bars and restaurants nearby. The rooms were very clean and warm with lots of original features but with modern facilities. There was plenty to pick from at breakfast, all nicely cooked and hot. Would definitely stop here again!
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Date of stay: April 2022Trip type: Travelled
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 07 Apr 2022
Thank you for taking the time to write a 5* review on the hotel. I will pass on your lovely comments to the staff and your special mention for Alex. Thank you for choosing to stay us and hope to welcome you back again soon.
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Sara B wrote a review Mar 2022
Hawarden, United Kingdom73 contributions22 helpful votes
Well done again to this hotel and staff. From the moment we arrived to the drop off of the key card we were always greeted by friendly faces. Our room was amazing with views into Royal Albert Dock and onwards into the city. The direct entrance onto the dock is a great bonus. The room was beautifully clean and the beds were so comfy. Breakfast isn't the best but adequate with bacon, Cumberland sausage, scrambled egg and baked beans. They prepared some vegetarian sausages for us too. Fresh fruit, yogurt, cereals, toast. Enough choices for most. And again the staff were so friendly and chatty. We wished we had booked an extra night. We'd recommend without hesitation and we can't wait to stay again.
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Date of stay: March 2022Trip type: Travelled
Room Tip: Pay for an internal dock view.
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Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 29 Mar 2022
People always need an extra night when they come to Liverpool - there is so much to see & do! Really pleased to hear that you enjoyed your stay with us and that the team were great throughout your stay. Thank you for the five star review
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PRICE RANGE
US$84 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express liverpool-albert dock hotel liverpool, holiday inn liverpool
LOCATION
United KingdomEnglandMerseysideLiverpool
NUMBER OF ROOMS
135
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Frequently Asked Questions about Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Nearby attractions include Royal Albert Dock Liverpool (0.3 km), Escape Hunt Liverpool (0.1 km), and Albert Dock (0.3 km).
What are some of the property amenities at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Conveniently located restaurants include The Floating Grace, Rough Hand Made, and Miller and Carter Albert Dock.
Are any cleaning services offered at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Many travellers enjoy visiting The Cavern Club (0.9 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.4 km), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.9 km).
Does Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.