What a little gem. Great central location, clean rooms, friendly staff. No breakfast facilities but a very good grab and go breakfast is available. Hotel is near loads of bars and restaurants and a 5 minute walk to the docks do close to the ferry and all the museums.
This lovely little hotel is based in a former bank. The staff is amazing, very knowledgeable and really helpful. A stone throw away from Liverpool James Street station it’s a great base to explore Liverpool. Will definitely come back.
I travel a lot for work, constantly on the lookout for Hotels with the X Factor! doesn't have to be posh or expensive but does need to provide exceptional value. This hotel is one of the best, right in the centre, my room is beautiful and homely but the helpfulness of the reception staff has been incredible. Great local knowledge and customer service you probably wouldn't get at a bigger place. I heard a receptionist laughing and joking with some foreign visitors ( in their native-French tongue. Its quiet too! You won't regret it, stay here!!!!!!
This is a hotel we keep coming back to. Not because it is fancy but because it is a nice, clean and very friendly place. Rooms are, perhaps, basic but has all you need and are spacious and clean. Bathroom as well. Staff is always very helpful and smiling. 4 of the rooms are balcony rooms, slightly bigger with a nice, little balcony where I enjoyed my morning coffee. I recommend paying the little extra. Location is excellent as well. As a extra plus, there are nice pubs/restaurants next door, inluding our favourite waterhole «the slaughterhouse», said to be Liverpool´s oldest pub.
Highly recommend great value for money and super location for city centre. Had evening meal and breakfast both meals were superb. Many thanks to our cheery server frpm the Emerald Isle excellent service .
Really good value. This hotel has got all the basics right for a good price. It's not a 5star plush hotel but it gives you a good night's sleep and everything in the room was in good working order. Would stay again.
Lovely, quirky hotel in a great location. Friendly and helpful staff who replaced our broken kettle and looked after our bags for the day while we explored Liverpool. The hotel is noisy at night due to proximity to a bar but it wasn’t a problem for us. A buffet style hot breakfast would be a nice addition, although guests can get 25% off the cooked breakfast at the neighbouring bar.
We stayed for 3 night in a standard room and it was great. The staff are all very helpful and friendly. Everything you need to see in liverpool especially if you are a Beatles fan is on your doorstep. Take in the vast high street or go for a stroll around the Albert dock and Mersey . What ever takes your fancy. Lots of local pubs too including a wetherspoons. We had such a great time we are going back.
Hotel is very clean and well situated. There is no parking on-site but there is a car park just around the corner. Not being able to have a cooked breakfast is a bit of a let down but this is clearly stated on the website. We visited on a Sunday so the price was a lot lower but I’m not sure it would be worth paying the Friday/Saturday prices for it.
Breakfast grab bag, paid for not received even when we asked about breakfast at reception. Noise until about 2am from pub below. Never mind the couldn’t give a toss receptionist on Sunday 20th morning!! Never mind having to pay for the second night when we checked out. Best Western boutique hotel, I’ve stayed in better hostels!! They used to be a trustworthy chain of hotels it’s a shame they’re gone downhill.