We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Southampton - West, an IHG hotel

Save
Share
Adanac Park Redbridge Lane, Southampton SO16 0YP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$76
View deal
Hotels.com
Expedia.com
US$76
View deal
Booking.comUS$76
ZenHotels.com
Priceline
View all 14 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (133)
Room & Suite (43)
Dining (22)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Southampton - West, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 30 hotels in Southampton
Location
Cleanliness
Service
Value
Holiday Inn Express Southampton West is located off Junction 1 of the M271(off Junction 3 M27). This hotel is an ideal location for visiting Southampton, Paultons Park, Peppa Pig World, Beaulieu, The Isle of Wight, The New Forest, West Quay Shopping Centre and many attractions. Breakfast is always included and features bacon, sausages, beans, scrambled egg and a continental style selection. Holiday Inn Express Southampton West is a short distance from Southampton City Centre, and only 7 miles from Southampton Airport. The hotel is an ideal base for business travel. If you are taking a cruise from Southampton stay at the hotel the night - all Cruise Terminals are a short distance away. Why not visit the West Quay Shopping Centre, Beaulieu Motor Museum, Paultons Park, Marwell Zoo, The Ageas Bowl, Southampton University and Southamptons Annual International Boat Show. The hotel also offers 2 meeting rooms. All rooms are ensuite and with FREE WIFI.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Show more
Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
1104Reviews33Q+A100Room tips
Traveller rating
  • 291
  • 387
  • 244
  • 107
  • 75
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Zoe Hanson wrote a review 07 Sep
Birmingham, United Kingdom141 contributions38 helpful votes
Stayed here as part of a deal as we had tickets for Paultons park. Nice clean hotel, food was a hour wait after we just got back from a long day at the park, luckily my kids had eaten at the park, the salad me and my husband brought wasn’t worth the money. Breakfast was lovely and plentiful.
Read more
Date of stay: September 2021Trip type: Travelled with family
Helpful
Share
Response from Marie Dunn, General Manager at Holiday Inn Express Southampton - West, an IHG hotel
Responded 2 weeks ago
Dear Zoehanson Thank you for taking the time to send us a review. We are glad to hear you had a good night stay with us. We apologises for your wait on food. We only just gone back to our normal servers and we trying to find our feet again. We hope if you book with us again you be able to get our 10/10 servres. Thank you again for staying. Kind regards Angus Team Member
Read more
Philip M wrote a review 04 Sep
Rochester, United Kingdom47 contributions37 helpful votes
This is our second time at this hotel while visiting Paulton park. Last visit was fine but this time had a room change as toilet didn’t work,staff sorted this out fine. Found the hotel was not as clean and tidy as should be but my main issue is that we are now getting parking fines from our stay and all the hassle of trying to get them sorted. Holiday inn need to start issuing receipt for car registered as parking eye are awful to be dealing with if no evidence.
Read more
Date of stay: August 2021
Value
Rooms
Service
Helpful
Share
Response from Marie Dunn, General Manager at Holiday Inn Express Southampton - West, an IHG hotel
Responded 3 weeks ago
Dear Philip Thank you for taking the time to send us a review. We apologise that your stay was not up to our best standards. Cleanliness is our number one priority and will be taken back to our management to improve our hotel. We are having a few problems with parking eye, we even had staff member getting tickets from them and we work here. If you want to give us call we can remove the fine for you. We will take on your feedback and we apologise again for our poor servers. We hope you give us another change in the future. Kind regards Angus Team Member
Read more
Sally N wrote a review Aug 2021
Littlehampton, United Kingdom9 contributions3 helpful votes
My husband was an unexpected emergency inpatient at Southampton General hospital. I needed a place to stay that was convenient to get to and only 10 minutes away from the hospital.Greg (? manager) and the staff I met were extremely accommodating and I will never forget their kindness in my hour of need. The room was ideal, clean and well presented. Breakfast, on a bank holiday weekend, was a bit frenetic but they all coped wonderfully and deserve praise.
Read more
Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Marie Dunn, General Manager at Holiday Inn Express Southampton - West, an IHG hotel
Responded 4 weeks ago
Dear To-Roam-Or-To-Rome Thank you for taking the time to send us a review. We are glad that one of our staff member when out of there way to help you in your need. and we are glad you took the hotel to your liking. We try our best to help anyone and have a relaxing stay after a very difficult year. We will pass on your massage to our manger Greg and we hope you book with us again. Kind regards Angus Team Member
Read more
HistoryGirl08 wrote a review Aug 2021
Lincolnshire, United Kingdom11 contributions1 helpful vote
First off, I have raised this complaint with IHG direct and have a basic response from them via email stating that they don't actually have a Hotel Manager at the moment and that this is an excuse for the state that we found it in. We stayed in room 204 as a family of 4 for 2nts before getting a ferry to the Ise of Wight. The sofa bed had been made up which does take up the rest of the room and you can't access the desk etc. Let's be honest, this isn't really a 'family' room'. Two lights were not working, the sofa bed was actually broken and wouldn't lie flat (making it extremely uncomfortable), furniture was marked, mirrors in the bathroom hadn't been cleaned properly and it just felt really grubby. This was topped off by someone smoking in a nearby room and having is waft into our open window during August... There were no staff available to complain to at the desk as those that were there (as friendly as they were, to give them credit!) were busy in the restaurant area. There wasn't even anyone to speak with when we departed. The hotel seemed woefully understaffed - emphasised by takeaway boxes and trays and glasses being left in the corridor the whole time we were there. For the price we paid for the 2 nights (and rest assured we did look for somewhere else for the second night it was that bad but couldn't find anything), it was poor value for money and given that we are still in a pandemic, unacceptably poor in terms of cleanliness and maintenance. I would never stay here again and would not recommend it to anyone.
Read more
Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: Don't stay here.
See more room tips
Helpful
Share
Response from Marie Dunn, General Manager at Holiday Inn Express Southampton - West, an IHG hotel
Responded 4 weeks ago
Dear HistoryGirl08 Thank you for taking the time to send us a review. We want to give you a massive apologise that you found these issue with your stay. As a hotel we are having a few issue but, we try our best to give all of our guests a 10/10 stay. These problem you have described is unacceptable. We will take our feedback to our upper management. We are hope to get ourselves back on track. Thanks again for your feedback and we hope you give us another change to show you we are a good hotel and worth staying. Kind regards Angus Team Member
Read more
mark t wrote a review Aug 2021
Bury, United Kingdom176 contributions307 helpful votes
Just got back from this hotel after visiting our son. Me and my wife stayed for 2 nights. The room we had on the ground floor was lovely and clean. Tea and coffee facilities, iron and ironing board, TV and a fan. The bed was very comfy. The shower was great, very easy to use. The breakfast every morning was spot on and set us up for the day. The staff were great, very helpful and helped us with any queries we had. A big bonus was there was plenty of parking. Definitely would recommend this hotel and would stay again when in Southampton
Read more
Date of stay: August 2021Trip type: Travelled as a couple
Helpful
Share
Response from Marie Dunn, General Manager at Holiday Inn Express Southampton - West, an IHG hotel
Responded 4 weeks ago
Dear Mark Thank you for taking the time to send us a review. We are really glad to hear you found our hotel to your liking. We try our best to give all guests a 10/10 stay after a very difficult year. We hope you book with us again soon. Kind regards Angus Team Member
Read more
Previous
123456
PRICE RANGE
US$58 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express southampton west hotel southampton, holiday inn southampton, southampton holiday inn
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
105
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Express Southampton - West, an IHG hotel
Which popular attractions are close to Holiday Inn Express Southampton - West, an IHG hotel?
Nearby attractions include Houdini's Escape Room Experience - SOUTHAMPTON (5.6 km), Elusion Rooms (5.1 km), and Exciting Escapes (2.9 km).
What are some of the property amenities at Holiday Inn Express Southampton - West, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Holiday Inn Express Southampton - West, an IHG hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Southampton - West, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Southampton - West, an IHG hotel?
Conveniently located restaurants include Tim's Bistro, 5 Rivers Sports Bar, and Mexifun.
Does Holiday Inn Express Southampton - West, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Southampton - West, an IHG hotel?
Many travellers enjoy visiting Tudor House and Garden (6.0 km), King John's House & Heritage Centre (6.4 km), and Eling Tide Mill Experience (2.7 km).
Is Holiday Inn Express Southampton - West, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.