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Grand Harbour Hotel

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Traveller (603)
Room & Suite (381)
Dining (109)
Overview
5 West Quay Road, Southampton SO15 1AG England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
04 Nov05 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2 291)
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Traveller rating
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All reviews cruise package cruise terminal one night stay buffet style shopping centre west quay atrium ship port docks
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1 - 5 of 2 245 reviews
Reviewed yesterday

The Grand Harbor Hotel is the closest hotel to the Southampton Cruise terminal. Although considered a 4 star hotel, the personal service of the management and staff are 5 Star. Ahmed, one of the managers, is extremely accommodating and eager to provide assistance. The ride...More

Thank elra2
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded today

Dear Elra2, Thank you for staying at the Grand Harbour Hotel Southampton and for taking your time to share your feedback with us. I am delighted to hear that you enjoyed your stay in our hotel and that you were able to enjoy all the...More

Reviewed yesterday

Stayed for one night, hotel is close to shopping centre, water front and an easy 1/2 hr walk from the train station. Staff very good, room spacious and clean , although as others have commented the room was 'tired'. Evening meal in marco pierre white...More

Thank amenab
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded today

Dear Amenab, Thank you for staying at the Grand Harbour Hotel Southampton and for taking your time to share your feedback with us. I am delighted to hear that you have enjoyed your stay in our hotel as well as all the local amenities that...More

Reviewed 2 days ago via mobile

The old Manager is back at the helm and boy can you tell. This place went downhill few years ago when he left to go and run a hotel near Brooklands Race track in Surrey and it went into steady decline. This is my second...More

3  Thank everbeenthere
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded today

Dear Everbeenthere, Thank you for staying at the Grand Harbour Hotel Southampton and for taking your time to share your feedback with us. I am delighted to hear that you have enjoyed your stay in our hotel with us and thank you for your lovely...More

Reviewed 2 days ago via mobile

We are currently staying here for the second time. Our first experience was awful but we were promised a better experience if we stayed again. Last night we ordered room service at about 9:45 and our ticket was conveniently lost by the kitchen, resulting in...More

2  Thank Helly888
Response from Maciej P, Guest Relations Manager at Grand Harbour HotelResponded 2 days ago

Dear Guest, Thank you for taking your time to share your feedback with us. Once again please accept my apologies for the inconvenience caused last night with the missed order. Although we have not been able to serve you the warm chicken sandwich as you...More

Reviewed 3 days ago via mobile

Passed by the hotel many times, thinking that it would be nice to stay there. However, the reality is that it’s somewhat chaotic, needs much in the way of a ‘refreshment’. The fabric of the building is sound and conventional but in a busy hotel...More

Thank Geoff C
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded today

Dear Geoff C, Thank you for staying at the Grand Harbour Hotel Southampton and for taking your time to share your feedback with us. I am sorry to hear that your stay was not 100% satisfactory. I would like to assure you that our team...More

View more reviews
About
Description
Set sail for a unique stay at the 4-star Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each More with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
173
Price range
US$112 - US$233 (Based on Average Rates for a Standard Room)
Formerly known as
De Vere Grand Harbour
Also Known As
De Vere Grand Harbour Hotel Southampton
,
De Vere Grand Harbour Southampton
,
De Vere Hotel Southampton
Location
United Kingdom > England > Hampshire > Southampton
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
173
Price range
US$112 - US$233 (Based on Average Rates for a Standard Room)
Formerly known as
De Vere Grand Harbour
Also Known As
De Vere Grand Harbour Hotel Southampton
,
De Vere Grand Harbour Southampton
,
De Vere Hotel Southampton
Location
United Kingdom > England > Hampshire > Southampton
Photos
Traveller (603)
Room & Suite (381)
Dining (109)
Pool & Beach (16)
Business Centre & Event Rooms (24)
Amenities (20)
Location
Full view
98Great for walkers
Grade: 98 out of 100
330Restaurantswithin 0,5 km
94Attractionswithin 0,5 km
Questions & Answers
Ask a question
Louise B
11 October 2018|
AnswerShow all 3 answers
Response from MGervasoni17 | Property representative |
Good Morning, I can confirm that breakfast is served between 7am -11am over the weekend. Our kindest regards, Grand Harbour Hotel
0
Votes
iancw65
21 September 2018|
AnswerShow all 5 answers
Response from MGervasoni17 | Property representative |
Good Mornning, Thank you for contacting Grand Harbour Hotel, and apologies for the delay in responding. If you are a guest, staying at the hotel, the leisure facilities are included. We hope you visit soon
0
Votes
Kimleerhea
13 July 2018|
AnswerShow all 2 answers
Response from TheHulseFamily | Reviewed this property |
yes there is
1
Vote
Room Tips
"lower floors in case the lifts dont work for your entire stay."
Tomstera
6 days ago
Read review
"Try another hotel"
davidhC5010QQ
1 week ago
Read review
"Stayed in room 226 on the 22.08.18. The window wasn't close properly"
JJmgn_1
4 weeks ago
Read review
"Don't bother booking"
58jos1957
16 Sep 2018
Read review
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