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Ibis Budget Southampton Centre Hotel

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3 West Quay Road Western Esplanade, Southampton SO15 1RA England
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US$62
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (183)
Room & Suite (99)
Dining (27)

About

#25 of 30 hotels in Southampton
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Ibis Budget Southampton is easily accessible from the M27, conveniently located in the centre of Southampton, opposite the West Quay shopping centre and close to the Cruise terminals and Mayflower Theatre. The hotel offers 124 non-smoking contemporary guest rooms with en-suite shower, air cooling, flat-screen TV with freeview channels and free Wifi throughout. Our Reception is available 24/7, offering snacks, refreshments and serving a varied and balanced continental breakfast buffet at £5.95. On-site outdoor car park is also available at £10 for 24 hours. Our team looks forward to welcoming you soon. Come and discover the Ibis Budget Southampton. Essential comfort at a budget price.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Breakfast available
Nightclub / DJ
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Paid private parking on-site
Parking
Wifi
Breakfast buffet
Snack bar
Vending machine
Outdoor furniture
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Room features
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Spanish
1667Reviews26Q+A100Room tips
Traveller rating
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Popular mentions
leepownall2426 wrote a review Mar 2020
Portsmouth, United Kingdom85 contributions82 helpful votes
Very disappointing would be an understatement. It was a single room with a double bed. Very tight for space. On the first night the toilet would not stop running. This was duly reported and resolved within 30 minutes. The room cooling system was not working and had to sleep in 26 degrees all night. Very uncomfortable. This was reported but nothing was done. therefore second night the same.Storage space was a joke fine for a midget. Then on the second morning the electic went off. DO NOT STAY HERE
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: Steer clear. To many slamming doors all night
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2 Helpful votes
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Response from Ibis Budget S, Receptionist at Ibis Budget Southampton Centre Hotel
Responded 20 Mar 2020
Dear leepownall2426, Thank you for taking the time to give us feedback about your stay. We do feel short for not corresponding to your expectations and would like to take this opportunity to apologise for any inconvenience caused. We are very sorry to read that you were not satisfied with the room cooling system. Please rest assured we will investigate your concerns further in order to avoid this type of issues in the future. We hope we can have the opportunity to better serve you in the future and restore your faith in our hotel. If you decide to return to the ibis Budget Southampton, please do not hesitate to contact us directly through our contact facilities and we will ensure you are well looked after. Kind regards, Joao Costa Reception Team
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Michael N wrote a review Mar 2020
Blyth, United Kingdom9 contributions9 helpful votes
Having stayed at other budget hotels this one is in a class of its own. Booked in to be told I need to pay another £20 (£10 per night) for car parking Then another £5 if I want a kettle/Tea/coffee facility in my room per night Then another £6 a day for a so called breakfast,which had nothing hot, orange juice like water. No very disappointed and its back to the 'Holiday in Express' even though its a bit extra
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Date of stay: March 2020
2 Helpful votes
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Response from Ibis Budget S, Manager at Ibis Budget Southampton Centre Hotel
Responded 10 Mar 2020
Dear Mr Newby, Thank you for taking the time to give us feedback about your stay. We do feel short for not corresponding to your expectations and would like to take this opportunity to apologise for any inconvenience caused. Regarding our parking charges, we would like to inform you that these are mentioned on booking.com, as well as stated at the bottom of your booking confirmation. We do believe that for a city centre hotel, we are well priced. We are very sorry to read that you were not satisfied with our continental breakfast options, neither with our in-room tea and coffee tray prices. We would like to inform you that tea and coffee facilities are not a standard of the ibis budget brands. Our guests satisfaction is very important to us. For this reason, we offer free tea and coffee facilities at Reception or in-room tea and coffee making facilities for only £5 per night. We hope we can have the opportunity to better serve you in the future and restore your faith in our hotel. If you decide to return to the ibis Budget Southampton, please do not hesitate to contact me and we will ensure you are well looked after. Kind regards, Josué Poeira Assistant General Manager
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Colin G wrote a review Feb 2020
Ross-on-Wye, United Kingdom1 contribution1 helpful vote
Its 410 in the morning and I.am wide awake I have been for the last 2 hours due to the pissed up gobby student population of Southampton gathering at the Mc Donald's out side and the paper thin walls of this building would definitely not recommend staying at this hotel ever
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Date of stay: February 2020Trip type: Travelled on business
1 Helpful vote
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Response from Ibis Budget S, Receptionist at Ibis Budget Southampton Centre Hotel
Responded 09 Mar 2020
Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to apologize for the issue encountered with noise from McDonalds, due to our location this sometimes can be difficult to control. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolina Z
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julie d wrote a review Feb 2020
Plymouth, United Kingdom45 contributions47 helpful votes
staff all very pleasant clean hotel do not like the new look rooms where you are all on show in the shower ok if with partners not if your with anyone else was going to eat in the restaurent but mouldy bread is certainly off putting
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Date of stay: January 2020
1 Helpful vote
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Response from Ibis Budget S, Receptionist at Ibis Budget Southampton Centre Hotel
Responded 06 Mar 2020
Dear Julie Thank you very much for taking your time to write us a review. We're happy to read that, overall you had a good stay with us. We're sorry to read about the issue you encountered during our breakfast. Please accept our apologies. Rest assured that the staff working on that day were notified and we are monitoring it closely. Kind regards Carolina
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Cliodhna G wrote a review Feb 2020
London, United Kingdom4 contributions26 helpful votes
At check in I was ignored till the women was finally finished doodling on her note pad. The room was clean which was the only good thing about the hotel. I arrived back at 11:15pm on a Saturday night to a closed bar, I have never stayed anywhere where the bar is closed so early. I asked four staff members who were just hanging around the reception and was told “yeah it’s closed” Never staying in such a dive again.
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Date of stay: February 2020Trip type: Travelled with friends
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Response from Ibis Budget S, Receptionist at Ibis Budget Southampton Centre Hotel
Responded 11 Feb 2020
Dear Cli0dhnag Thank you for taking your time to leave us a review. We're sorry to read that we didn't meet your expectations in your last stay with us. Please accept our sincerest apologies for the issues encountered. Rest assured we will be investigating your concerns with our team, as well as taking appropriate actions to avoid this from reoccurring. We hope we can have the opportunity to restore your faith in the hotel by welcoming you back in the future. We can assure you that we will do our best to give you the great hotel experiences so many of our guests have grown so fond of. Thank you again for the feedback. Kind regards Carolina
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PRICE RANGE
US$36 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
etap southampton
FORMERLY KNOWN AS
Etap Hotel Southampton Centre
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
124
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Frequently Asked Questions about Ibis Budget Southampton Centre Hotel
Which popular attractions are close to Ibis Budget Southampton Centre Hotel?
Nearby attractions include Elusion Rooms (0.4 km), Mayflower Theatre (0.5 km), and The Guitar Store (0.4 km).
What are some of the property amenities at Ibis Budget Southampton Centre Hotel?
Some of the more popular amenities offered include free wifi, breakfast buffet, and reduced mobility rooms.
What food & drink options are available at Ibis Budget Southampton Centre Hotel?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Ibis Budget Southampton Centre Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Ibis Budget Southampton Centre Hotel?
Conveniently located restaurants include Marco's, The Real Greek, and ASK Italian.
Which languages are spoken by the staff at Ibis Budget Southampton Centre Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Ibis Budget Southampton Centre Hotel?
Many travellers enjoy visiting Tudor House and Garden (0.8 km), Eling Tide Mill Experience (4.8 km), and Bargate (0.7 km).
Is Ibis Budget Southampton Centre Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.