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Florence House Boutique Hotel

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2 Malvern Road, Portsmouth PO5 2NA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (122)
360
Panoramas (9)
Room & Suite (111)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 21/04/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/04/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 41 hotels in Portsmouth
Location
Cleanliness
Service
Value
Travellers' Choice
The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! The hotel offers an outdoor dining space for breakfast and lunch
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Full body massage
24-hour security
Baggage storage
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Head massage
Massage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
Ironing service
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Room features
Allergy-free room
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Coffee / tea maker
Flatscreen TV
Bath / shower
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Residential Neighbourhood
Languages Spoken
English, Polish
845Reviews5Q+A100Room tips
Traveller rating
  • 599
  • 171
  • 48
  • 15
  • 12
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Popular mentions
Bob189w wrote a review 20 Jul
16 contributions5 helpful votes
Friendy staff, clean hotel and rooms. Great breakfast. We only stayed the night and was happy with our choice. Parking is an issue but if you find a place, the hotel have a few permts available. EV drivers note, a cgharging point is within 50 yards of the reception.
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Date of stay: July 2021
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Response from Reception H, Owner at Florence House Boutique Hotel
Responded 5 days ago
Thank you for taking the time to review us and very glad you enjoyed the stay. As you mention we are lucky to have one charging point in Florence Road and another in neighbouring St Catherines Road. Permits are also available for every guest. We do hope we can welcome you again the next time you are in Portsmouth.
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Julesjaa wrote a review 10 Jul
Derby, United Kingdom219 contributions12 helpful votes
+1
Spent 3 nights in room 5. Although the hotel is in 3 separate buildings we enjoyed our stay. The hotel staff are lovely and the hotel is very clean and well kept. The only inconvenience is not always being able to park on sight you get a parking permit which allows you to park for free but you can’t always guarantee a space outside the hotel
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Reception H, Owner at Florence House Boutique Hotel
Responded 5 days ago
Thank you for staying with us for your summer break. We are so glad you liked Room 5 and the staff looked after you.
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Kports1 wrote a review 07 Jul
Portsmouth, United Kingdom50 contributions49 helpful votes
Our family spent a wonderful weekend at Florence House Hotel last month. The hotel is in the perfect location. Only a few minutes from the sea and the local attractions. The hotels itself is great. Our room was the perfect size and exceptionally designed. Breakfast each morning was amazing. Great fresh ingredients cooked perfectly. This hotel really does tick all the boxes. Thank you to all the staff who made our stay one to remember.
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Date of stay: May 2021Trip type: Travelled with family
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Response from Reception H, Owner at Florence House Boutique Hotel
Responded 5 days ago
Thank you for leaving us this lovely review - we are so pleased you liked the hotel location and our new refreshed decor. Our breakfasts are always popular so very pleased to hear you enjoyed these! We look forward to seeing you on your next visit to Southsea.
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Hannah T wrote a review Nov 2020
1 contribution
This was our second stay at Florence house and both times were complete bliss. Super clean throughout, such comfortable beds, and tasteful decor. We had breakfast with this stay and both mornings were delicious. Staff are lovely and we couldn’t fault anything at all. Can’t wait to return once the latest lockdown is lifted.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Reception H, Owner at Florence House Boutique Hotel
Responded 10 Nov 2020
Thank you so much for reviewing us Hannah and for such kind words - they mean even more after this difficult year. It was great to be able to welcome you just pre Lockdown 2.0 and so pleased to hear you had a relaxing and comfortable stay. We hope to see you again in 2021
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ABC_1956 wrote a review Nov 2020
London, United Kingdom223 contributions261 helpful votes
It is difficult to rate hotels whilst Covid restrictions are in place and especially after a short stay. I would like to rate this hotel as "good", being somewhere between average and very good. The rooms we had were small, so it was necessary to move a chair to get to the wardrobe, but they were adequate for a short stay. This is a converted house, with numerous small steps to negotiate and some rooms leading off small half landings. Some guests might struggle with this. Car parking is a particular problem. The hotel has a few off-road spaces, but many guests have to park in the street, using the hotel's residents parking permits. Anyone who knows this area of Southsea and its parking problems will know that there is a real prospect of having to cruise around narrow streets for several minutes looking for a space and of only finding one some distance away. Of course, the hotel can do little about this, but it does detract from the overall experience - especially in the rain. The staff were generally very helpful and pleasant, particularly at breakfast. Breakfast itself was excellent - good quality produce which was well cooked.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Reception H, Owner at Florence House Boutique Hotel
Responded 06 Nov 2020
Thank you for staying with us recently. We appreciate you reviewing us as Good in your comments - though unfortunately, the grading has come through as only Average on TripAdvisor which is a shame. As noted you did select our smallest, cheapest, option "Small Doubles" which whilst good for a stop over are not suitable for a longer trip. We are glad you found them adequate and the staff helpful and the freshly cooked breakfast enjoyable. I'm sorry you struggled with the free parking on offer, whilst the area has been quiet as you were travelling at half term we did have a greater number of guests. As you note there is absolutely no way of us resolving this to provide a car park for everyone due to our location just minutes from the seafront in a quiet residential area, but we do ensure it's kept free for our guests unlike some neighbouring hotels who charge guests for the permits. We are glad you managed a break before another month of lockdown for hotels and wish you all the best with your future travels. We hope we can perhaps welcome you again if you are in the area in the future.
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PRICE RANGE
US$84 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
florence hotel portsmouth
LOCATION
United KingdomEnglandHampshirePortsmouth
NUMBER OF ROOMS
6
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Frequently Asked Questions about Florence House Boutique Hotel
Which popular attractions are close to Florence House Boutique Hotel?
Nearby attractions include The D-Day Story (0.5 km), Southsea Beach (0.3 km), and Strong Island Clothing Co (0.5 km).
What are some of the property amenities at Florence House Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Florence House Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Florence House Boutique Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Florence House Boutique Hotel?
Conveniently located restaurants include Restaurant 27, The Florence Arms, and The Briny.
Are pets allowed at Florence House Boutique Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Florence House Boutique Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Florence House Boutique Hotel?
Many travellers enjoy visiting Portsmouth Historic Dockyard (2.9 km), Portsdown Hill (7.0 km), and Little Woodham Living History Village (6.2 km).
Does Florence House Boutique Hotel have any great views?
Yes, guests often enjoy the city view available here.