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Portsmouth Marriott Hotel

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Traveller (152)
Room & Suite (89)
Dining (48)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
Discover Portsmouth Marriott Hotel providing easy access to major routes and airports, a convenient location near popular sights, like the Port Solent Marina,Spinnaker Tower, Gunwharf Quays Outlet shopping and historic Naval Dockyard. The 4-star hotel in Portsmouth, United Kingdom offers an ideal setting that makes business trips successful and leisure travel a pleasure. You can stay fit in our health club or dip into the refreshing indoor pool. And when planning a business or social event, you'll find 785 square meters of impressive Portsmouth, UK, hotel function space, complemented by expert catering and audiovisual services, ample parking and welcoming staff. The greenest hotel in Portsmouth, UK, has been transformed with the completion of its meeting, bedroom and leisure renovations. Enjoy stylish, spacious guest rooms offering a sleek and contemporary space to relax and recharge, with plush bedding and high-speed wireless Internet access.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Europe is on sale
Hotel deals
Hotel packages

Location

Full view
77Somewhat walkable
Grade: 77 out of 100
33Restaurantswithin 1 km
7Attractionswithin 1 km
1 431Reviews
277Photos
23Q+A
100Room tips
Traveller rating
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Popular mentions
We are a respectable young couple in our mid 20s who travel frequently and choose to stay in various hotels across the country. On this occasion we were very disappointed from the start due to the customer service from reception. We were greeted by Karl on the evening of the
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Response from rob s, General Manager at Portsmouth Marriott Hotel
Responded 1 week ago
Dear StevoR91, May I first begin by thanking you for taking the time to share your review with us, and my sincerest apologies that the stay was not all that you had expected. Following on from your comments, I will be take the opportunity to speak with the team member mentioned so ensure to ensure that the clarity of the information being communicated moving forward. Allow me to clarify that the £50 authorisation on your card ( which is referred to in your review ) is to cover any potential incidental charges to your room during your stay. This is a common practice amongst most hotels and is released upon check out. The standard practice is that all guests are advised of this upon check in, for which I am not sure as to why another guest may have stated otherwise. As for the parking, there is a nominal charge for parking for overnight guests at the hotel. Upon check in we request that overnight guests register their car registration in the machines provided. For which I understand you have done, hence there should be no reason for concern. With reference to a " negative review " on this site, my only assumption is that the potentially the vehicle owner, neglected to register their car in the machines at the reception during their stay, while also not noticing the 13 signs in the carpark reminding guests to pay for their parking. On a positive note I am pleased to see that the room, decorations and furnishings were to your liking, and i would hope that you would choose to stay with us again the next time your travels bring you back to the city. In the event that you have any further concerns, or would like to discuss this further please feel free to contact me directly. Kindest regards Rob Snaith General Manager Robert.snaith@marriott.com
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We stayed 1 night with friends. The spa is more like a swimming pool with sauna. No advertising of any treatments at all anywhere, a little let down by this as it was the plan to use facilities. When we were in the pool, the attendant threw away our stuff we left on the chair at
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Response from rob s, General Manager at Portsmouth Marriott Hotel
Responded 1 week ago
Dear Outgirl2, Thank you for sharing your review with us. I am pleased to read that both the guestroom and the breakfast experience were to your satisfaction. I have taken the liberty to pass your comments onto the Leisure team so as to avoid any reoccurrence of the issues which you encountered. I would like to thank you again for taking the time to share your comments with us, and we look forward to welcoming you back t the hotel the next time your travels bring you back to the city. Kindest regards Rob Snaith General Manager
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I booked this hotel through Booking.com back in November, for what I thought was an excellent rate for 2 nights' stay as a couple. A few things that fellow bookers should be aware of: - Parking must be paid for. It is £3 per night and you can pay this by registering your car
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Response from rob s, General Manager at Portsmouth Marriott Hotel
Responded 1 week ago
Dear 914leannet, May I begin by thanking you for such a detailed review and mostly positive review. I am pleased to read that your stay was an extremely enjoyable one. I will be taking the liberty of passing your comments onto the hotel team, as I do feel that there are some points which may be used by the team for training purposes so as to better enhance the staying pleasure of future guests. Kindest regards and we look forward to welcoming you back to the hotel, the next time your travels bring you back to the city. Rob Snaith General Manager
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I have just had 2 nights here. There service was fantastic. They gave me some bottles of j2o and at dinner a glass of sparking wine all complimentary. Also at breakfast our waiter Patrick did us proud. I would give them more marks if I could. I would also recommend them to
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Response from rob s, General Manager at Portsmouth Marriott Hotel
Responded 1 week ago
Dear neilhN3567ZY, First of all a belated congratulations on your Birthday. it is wonderful to read that the stay was a fantastic one here in the hotel. It is always nice to read when a staff member is personally recognised for their customer service efforts. Kindest regards and we look forward to welcoming you back to the hotel the next time your travels bring you back to the city. Rob Snaith General Manager
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We stayed 1st Feb for one night. Very pleasant check in, room/bathroom recently renovated, excellent. Good leisure facilities followed with very tasty breakfast. Very approachable helpful staff. Would return and recommend . Tony Showell Surrey
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Response from rob s, General Manager at Portsmouth Marriott Hotel
Responded 1 week ago
Dear Roamed13, Thank you for such a positive review, it is nice to see that the stay ticked all the boxes. Kindest regards and we look forward to welcoming you back to the hotel in the hopefully not too distant future. Rob Snaith General Manager
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12345618
When we stayed we weren’t charged it was complimentary
1 vote
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Yes very pet friendly .The dog stays in your room at a small charge .plenty of room to take your dog for a walk . You can also take them down to breakfast . We always stay here with the lively springer .
1 vote
8am is latest for kids, and I think its 10pm for everyone else. Not sure about swimming before check in, sorry.
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There is a small heated pool and a jacuzzi. There is a weight room and trainer available. Nice facility for that size hotel
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12345
"Ask for a quiet room"
"The higher the better"
"Staff didn’t help. They need to all stay a night in this room."
"Portchester Suite - lots of room and very comfortable"
"Ask for Floor 7 if you like quiet"
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12345620
PRICE RANGE
US$90 - US$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott portsmouth hotel portsmouthportsmouth marriott
FORMERLY KNOWN AS
Marriott Portsmouth
LOCATION
United KingdomEnglandPortsmouth
NUMBER OF ROOMS
174
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