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The Mermaid Inn

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Mermaid Street, Rye TN31 7EY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (878)
360
Panoramas (18)
Room & Suite (370)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 21/04/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mermaid Inn
Updated 21/04/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Rye
Location
Cleanliness
Service
Value
Travellers' Choice
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Hiking
Taxi service
Baggage storage
Newspaper
Paid public parking nearby
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Windsurfing
Patio
Tennis court offsite
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Shoeshine
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Room features
Room service
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Centrally Located
Languages Spoken
English
1578Reviews16Q+A100Room tips
Traveller rating
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Popular mentions
Alfred S wrote a review Yesterday
Whitehaven, United Kingdom384 contributions176 helpful votes
This is a very old inn, 1420s, and it shows all its history. Great location on one of the cobbled streets, timber framed, lopsided, all you would expect. The inside is just as good but note the stairs are steep and narrow. We had the Elizabethan room with a four poster bed. The room was on a real slope and unfortunately the bed was a bit too. The room is large and comfortable though the bath has a shower attachement but no screen so it is a bath only. It was hot weather but the provided fan proved adequate at night. The room is over the bar but that was not really a problem as it closes at 11pm and most guests are quiet anyway. Good fun watching people trying to park in the very limited and awkward car park. Note the hotel is an easy six minute or so walk from the station. See separate review on the restaurant.
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Date of stay: June 2021
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Tim P wrote a review 09 Jun
Ipswich, United Kingdom7 contributions1 helpful vote
My wife & I have just returned from a two-night stay. Our room was spacious, well furnished & extremely comfortable, although the stairs were a bit hard on our ageing knees. Breakfast was delicious, but it would have been even nicer had some fresh fruit been available. The dinner menu could have been more extensive, but this is apparently subject to Covid rules. All the staff we met we polite, friendly & eager to please. A special mention of thanks to the young waitress (I didn't get her name) who served us at breakfast and also the man who was all over the place, Dallas. They both made our stay all the nicer.
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Date of stay: June 2021
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 3 days ago
Thank you for your review. We were glad to read that you enjoyed a pleasant stay. We will share your fulsome praise with the staff, especially Dallas and Kat. The Covid Guidelines do mean we cannot offer the service and range of menu we would prefer to offer. We do have fresh fruit available on the menu, but not fruit salad, as we are unable to offer any form of buffet service. We hope we may welcome you again to The Mermaid.
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kate071Ripponden wrote a review 05 Jun
Manchester28 contributions8 helpful votes
The hotel was lovely, old and quirky, we had a haunted room, although sadly not during our visit. Breakfast was plentiful and delicious. However the standout was the staff, every single one was thoughtful, helpful and cheerful - it was striking. Would stay again.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: If you are scared of ghosts, check which room you are in.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. The staff always strive for friendly attentive service, always a challenge.....never more so than at present under the Guidelines. We will share your fulsome praise with the "Brilliant Staff". We hope we may welcome you again to The Mermaid.
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Carlisles wrote a review 05 Jun
Lincolnshire, United Kingdom74 contributions42 helpful votes
We stayed for two nights at the Mermaid Inn. A wonderful building with lots of history and quirkiness. All staff that we encountered were friendly and helpful and on our first night we ate in the restaurant and the food was excellent. Our room was clean and very comfortable. An excellent short stay. Can't understand why some reviewers are negative and complain!
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Date of stay: May 2021
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. We will share your fulsome praise with the staff. Rebuilt in 1420, The Mermaid is a unique Grade II Listed Building, sitting at the heart of the medieval citadel of Rye. We hope we may welcome you again for another "Excellent Stay" in a "Wonderful Building" with "Wonderful Service".
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Tin586 wrote a review 03 Jun
London, United Kingdom110 contributions102 helpful votes
We stopped by the Mermaid during the Covid period on a short break to Rye. We loved the beer battered fish and chips (proper fish fillets) here , as well as the Mermaid ale, which is unique to this place. Staff were really attentive and helpful. Would definitely return.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. It is always exciting to receive such positive feedback. We will share your praise with the staff, and we look forward to welcoming you again, on your return to The Mermaid.
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PRICE RANGE
US$154 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mermaid hotel rye, mermaid hotel rye, mermaid inn rye, mermaid rye
LOCATION
United KingdomEnglandEast SussexRye
NUMBER OF ROOMS
31
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Frequently Asked Questions about The Mermaid Inn
Which popular attractions are close to The Mermaid Inn?
Nearby attractions include The Storymaster's Tales Interactive Theatre (0.1 km), St. Mary's Parish Church (0.1 km), and Kino Rye (0.1 km).
What are some of the property amenities at The Mermaid Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Mermaid Inn?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at The Mermaid Inn?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Mermaid Inn?
Conveniently located restaurants include Rye Waterworks Micropub, Knoops, and The Grapevine Champagne & Piano Lounge.
Is The Mermaid Inn located near the city centre?
Yes, it is 0.6 km away from the centre of Rye.
Are there any historical sites close to The Mermaid Inn?
Many travellers enjoy visiting St. Mary's Parish Church (0.1 km), Mermaid Street (0.04 km), and Lamb House (0.06 km).