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Britannia Hotel Bournemouth

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East Cliff, Bournemouth BH1 3AA England
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Traveller (669)
Room & Suite (310)
Dining (7)

About

#65 of 66 hotels in Bournemouth
Location
Cleanliness
Service
Value
The Britannia Hotel Bournemouth has its own garden and terrace for guests to enjoy and is ideally situated close to the striking East Cliff beach and Bournemouth town centre. The picturesque countryside of the New Forest and Dorset is also within easy reach making this one of the best hotels in Bournemouth for facilities, location and competitive pricing.
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Property amenities
Parking
Free internet
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Non-smoking hotel
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
24-hour front desk
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Room features
Housekeeping
Telephone
Bath / shower
Hair dryer
Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
1473Reviews19Q+A100Room tips
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Janet M wrote a review 14 Jun
2 contributions
I paid four pound to check my bag in early - and the reception walked me round the corner and stuck a pound in the locker - I could have done that myself and saved three pounds! The staff are really up against it, the pool was empty and dirty, the outside ground picnic table area was covered in dog poo, the furnishings in the room had beading missing with raw nails showing through, it is more of a hstel than a hotel. The breakfast was unpalatable. Not one guest seemed happy. Not the hotel with a pool we were expecting, luckly the hotel across let us use their bar and pool facilities as we were so upset (they didn't have a room vacant we could book and we tried every other hotel in the area) Janet
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Date of stay: June 2021
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SincereAdvisor wrote a review 03 Jun
Manchester, United Kingdom137 contributions89 helpful votes
The hotel is very dated however the rooms are a decent size, The parking at the hotel is awful and if you dont get around the holel your on the street. The area its located in is good. The breakfast was ok, but could use a bit more attention to detail. Advertisment on the booking web site said a double bed but when we arrived all they had was single beds.
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Date of stay: May 2021
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Oana C wrote a review Mar 2021
London, United Kingdom1 contribution
Pictures talk for themselves. We paid £15 for a late check-out when we booked, a month in advance and when we arrived there there was a sign with Late check out £10. When questioned, they said if you book in advance it is more expensive. I work in hospitality and, never heard something like this. Booked a double room and the bed was a single size. Asked them for a regular double size bed and they showed us a room where it smelled really bad as ciggarettes. As that was the only room, we decided to sleep in the single bed. I do not recommend booking this hotel.
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Date of stay: August 2020Trip type: Travelled as a couple
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oakworth2 wrote a review Oct 2020
Keighley, United Kingdom97 contributions74 helpful votes
We booked this last minute as needed somewhere to stay for one night. The price was £37 plus £5 for parking. The car park was full but just managed to get a spot. The reception desk staff were very friendly and helpful. The room was clean but in desperate need of an update. The lifts really needed a good clean as the doors looked like somebody had sneezed on them and then it had been wiped but smeared. The breakfast was cheap and not recommended but like I said for the price what do you expect. The hotel had a lot of workers staying there, ie. builders, electricians etc. So the price is great for them. Would I stay here again, no but you get what you pay for, for the price paid. By the way I had a good sleep, no noise encountered.
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Date of stay: September 2020
Location
Cleanliness
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tmatthew11 wrote a review Sep 2020
Birmingham, United Kingdom24 contributions52 helpful votes
The acting Duty Manager Alec was disappointing and could seriously do with a crash course on customer service. Clearly thought out positioning on sanitiser stations, but on the whole it’s a dated and tired hotel. Although the hotel advertises complimentary WiFi and Alec (Duty Manager) spouted that it’s only good on the Ground Floor; this is not communicated ANYWHERE else within the hotel nor their website! With the world moving to online processes, more so post COVID-19, connectivity is essential. Many of the TV channels did not work, (BBC2 and C5 other cable channels were showing weak signal) however, Alec did offer to change my room and/or retune the TV. Having spent time and got comfortable and unpacked in the room, (#.125), the last thing I wanted to do was repack and move rooms. I had to hot spot from my other phone in order to use the internet. I enquired about a late check-out, (check-out is 1000h), Alec could’ve waived the £10:00 fee owing to the issues in the room, but his sole attention was to charge this amount which seemed to lack any empathy or customer service! The rooms are extremely dated and lack character, even little luxuries such as soap at the wash basin. The lift is minuscule, which means at peak times, if you have luggage equates to a massively long wait. Dinner has to be pre-booked, but nowhere was it made clear from check-in, (disappointing that that was with the Duty Manager Alex), or even throughout the hotel that you need to “pre-book” dinner. So it was naturally disappointing upon enquiring about dinner with Reception/Alec that I’d be unable to dine as I hadn’t pre-booked, and simply told “...dinner was now over...”. Really poor customer focus and service - which having had a disappointing stay at the Britannia Adelphi Hotel, Liverpool makes me want avoid the Britannia Hotel chain all together!
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Date of stay: September 2020Trip type: Travelled solo
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PRICE RANGE
US$45 - US$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bournemouth britannia hotel
LOCATION
United KingdomEnglandDorsetBournemouth
NUMBER OF ROOMS
123
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Frequently Asked Questions about Britannia Hotel Bournemouth
Which popular attractions are close to Britannia Hotel Bournemouth?
Nearby attractions include Rubyz (0.05 km), Russell-Cotes Art Gallery & Museum (0.4 km), and DNA Bournemouth (0.4 km).
What are some of the property amenities at Britannia Hotel Bournemouth?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Britannia Hotel Bournemouth?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Britannia Hotel Bournemouth?
Yes, parking is available to guests.
What are some restaurants close to Britannia Hotel Bournemouth?
Conveniently located restaurants include Agora Restaurant, The Coconut Tree Bournemouth, and Revolution.
Are there opportunities to exercise at Britannia Hotel Bournemouth?
Yes, guests have access to an indoor pool during their stay.
Are pets allowed at Britannia Hotel Bournemouth?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Britannia Hotel Bournemouth?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Britannia Hotel Bournemouth?
Many travellers enjoy visiting Russell-Cotes Art Gallery & Museum (0.4 km), Christchurch Priory Church (6.5 km), and Red House Museum & Gardens (6.5 km).