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Crowne Plaza Chester

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About
Location
Cleanliness
Service
Value
Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester.
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Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Pool
Room Service
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Free High Speed Internet (WiFi)
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
Reviews (1 969)
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1 927 results
Traveller rating
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LanguageEnglish
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882
693
234
64
54
Show reviews that mention
All reviews the club lounge car park executive room city centre welsh hills excellent location reception staff lovely hotel third floor leisure facilities race course hotel restaurant bar area bars and restaurants little touches checking out saturday night
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1 - 5 of 1 927 reviews
Reviewed 1 week ago

I booked this hotel because 15 years ago, I lived there for a month when it was under another name and thought it would be fun to stay again. Bad decision! Upon checking in, our tv remote didn't work. Not a huge deal but an...More

Date of stay: December 2018
Thank Michmash617
Hotel's Favourite
Reviewed 11 November 2018

We arrived at the Crowne Plaza at around 2.30pm and received a very warm welcome from Maria on Reception. Our room was not quite ready and so Maria kindly offered to store our luggage whilst we went to look around the shops. When we returned...More

Date of stay: November 2018
1  Thank legend14
Response from gm_cpchester, reception at Crowne Plaza ChesterResponded 13 November 2018

Dear legend14, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your kind words, it is very good to hear that you enjoyed your...More

Reviewed 1 week ago

Booked special weekend for my young neices birthday. Booked direct with the hotel over the phone. Arrived after long train journey, only to be told I wasnt booked in till following two nights. Had to almost beg for a room, felt like they were doing...More

Date of stay: October 2018
Thank artdeco27
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded yesterday

Dear artdeco27, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback and please be assured that this is not our usual standard....More

Reviewed 2 weeks ago via mobile

Stayed here for three nights at the end of November. Well located hotel with its own car park in the centre of town. Perfectly situated for walking round this lovely town, shops, restaurants,park,and the river. Pleasant, clean room with huge bed. Well kept. Good breakfast...More

Date of stay: December 2018
Thank Andrea S
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded yesterday

Dear Andrea S, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your kind words, it is very good to hear that you enjoyed...More

Reviewed 2 weeks ago via mobile

We booked here for a festive shopping mini break. Great location and reasonable parking. (£10). Staff were all lovely and in particular the Lithuanian receptionist. She was excellent at her job and very welcoming. As Spire members we were upgraded which we appreciated and also...More

Date of stay: December 2018
Thank Pennyboots
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded yesterday

Dear Pennyboots, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your kind words, it is very good to hear that you enjoyed your...More

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Questions & Answers
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mike10898
13 October 2018|
Answer
Response from divepetem9 | Reviewed this property |
Just Becks. After that there is a choice of red, white or rose wine. No spirits.
1
Vote
Angharad37
23 August 2018|
AnswerShow all 2 answers
Response from 744hugh1977 | Reviewed this property |
They make a point of saying at check-in that kids are welcome to use the pool any time while open.
2
Votes
Room Tips
"Don't stay here - that will guarantee you the best room!"
Michmash617
1 week ago
Read review
"Ask for a room away from any lift noise."
legend14
11 Nov 2018
Read review
"Stay elsewhere"
ZaneC
14 Oct 2018
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"Be careful you don’t book a twin if you want a double!"
Julnw
12 Oct 2018
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PRICE RANGE
US$96 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza chester hotel chesterchester crowne plaza
FORMERLY KNOWN AS
Chester Moat House Hotel
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
160
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