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The Mill Hotel

Traveller (302)
Room & Suite (85)
Dining (42)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
River View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0,5 km
38Attractionswithin 0,5 km
1 811Reviews
339Photos
41Q+A
100Room tips
Traveller rating
  • 719
  • 682
  • 295
  • 69
  • 48
Time of year
Traveller type
Language
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  • English
Popular mentions
The hotel looks great from the outside, fab location, a bit difficult to navigate the roads with all the roadworks though. The room we had was clean and functional, nothing special- could do with a refurb to modernise, but fine for us. Breakfast was nice, it does get very busy
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This was our first time staying here , when we got to our room , house keeping had not cleaned the room , I called reception and someone was at our door in 4 minutes ... the staff were amazing, I said "We are going swimming so you could sort it out while we are there if you want
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The mill hotel and Spa is just perfect for a weekend break (although I would love to stay longer). Reception staff are welcoming and polite and they smile which is lovely to see. The hotel is split on both sides of the canal but you still feel part of the main building. Rooms
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Response from emmarainford, Guest Relations Manager at The Mill Hotel
Responded yesterday
Thank you very much trishy692018 for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. I am delighted your experience has been as memorable for you as you’re previous and I thank you for your returning custom. We are glad that you had an enjoyable stay and we were able to accommodate your needs. It is very rewarding to receive these comments as we strive to provide excellent customer service. Thank you so much for highlighting so many positive elements of your stay. We look forward to welcoming you back again in December Kind Regards Cassie
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I've stayed here on a couple of occasions now. If you're looking for somewhere for a comfortable night's sleep, this hotel is ideal. The rooms are comfortable with good beds and good bedding. The room furnishing and bathroom is all good also. There is a very good leisure
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Response from emmarainford, Guest Relations Manager at The Mill Hotel
Responded yesterday
Thank you very much rtl2 for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I am delighted that you highlight our fantastic spa facilities and glad to hear you had the chance to take advantage of these. I am sorry to hear your disappointment with our menu, we do offer a specific menu just for our vegetarian guests and can always alter dishes to accommodate diets, I will pass on all of your comments to the relevant head of departments in hope we alter this for future guests. I hope we can welcome you back again in the future. Kind Regards Cassie
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Great location and a fantastic hotel,rooms really comfortable and clean, all the staff was helpful and friendly really nice pool and gym breakfast was great and there was plenty, good value for money would definitely stay there again.
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Response from emmarainford, Guest Relations Manager at The Mill Hotel
Responded yesterday
Thank you very much jamescM7863FF for having taken the time to share your feedback, following your recent stay at The Mill Hotel & Spa. We are delighted to know that you had an enjoyable stay and we were able to accommodate your needs. It is very rewarding to receive these comments as we strive to provide excellent customer service. Thank you for highlighting so many positive elements of our stay. We hope to welcome you back again in the future. Kind Regards Cassie
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Club Class Room
The bedroom
Our Jacuzzi bath
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12345617
No Parking charges when we were there .. reception should give you an access code for the car park
0 votes
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Hello 892susanl Thank you for your message, if your a guest we do provide towels at our health club you will just need a pound coin or trolley coin for a locker, I hope this helps. Kind Regards Cassie Guest Relations
0 votes
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Sorry-I don't know either-but for mobility in general it's good-nice flat walk to town centre along a well maintained canal (I have foot trouble so appreciated the good paving and distance to town)
1 vote
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Hi we booked a family roo0m with 2 double beds (1 a sofa bed) and a single
0 votes
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1234569
"nice to have canalside view"
"3rd floor and above"
"We had a canal side delux"
"Do not take 243 - next to boiler house. Ask for recently upgraded ones."
"Rooms over the Bridge seem to be larger"
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12345620
PRICE RANGE
US$99 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mill hotel chester
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
132
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