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Grosvenor Pulford Hotel & Spa

Traveller (738)
Room & Suite (332)
Dining (97)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Situated within its own beautifully landscaped grounds the hotel is ideally located just a five minute drive from Chester’s historic city centre, yet a stone’s throw from the border of Wales. Privately owned, this four star hotel offers 75 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. Palm Court Restaurant, Bar & Piano Lounge is a unique and captivating dining venue offering exquisite British and European cuisine, along with Afternoon Tea and Brunch, while Nelson’s Bar, the hotel’s gastro-pub offers traditional ales and a wide selection of bar meals. Spa by Kasia is a luxury retreat which offers 6 indulgent treatment suites, 3 relaxation rooms, a couple’s VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, Spa Eatery, and the unique and stunning Asian Sensory Garden. The Grosvenor Pulford Hotel & Spa is of course family friendly and also a dog friendly hotel.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Charming
Business
HOTEL CLASS
2 039Reviews
1 040Photos
30Q+A
100Room tips
Traveller rating
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  • 62
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Popular mentions
The spa - its staff - the ambiance - everything.....absolutely lovely. My only negative is it costs a great deal. Is it worth it? Honestly. Probably not. Its nice. Its clean - the afternoon tea was nice. However, value for money? no. Sad to say this is about eighty pounds
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Response from NelsonHotels, Marketing Assistant at Grosvenor Pulford Hotel & Spa
Responded today
Hello there, Thank you very much for taking the time to review Spa by Kasia at Grosvenor Pulford Hotel. It's fantastic to hear that you enjoyed the spa overall, as we are extremely proud of the facilities, treatments and ambiance that it offers. We take on-board your comments about value and pricing. Spa by Kasia regularly runs a selection of special offers, which are available to view on our website and social sites. For example, we currently have a fantastic "Spa Day and Afternoon Tea" flash offer running, as well as bespoke, specially-priced packages for Mother's Day and Spring Day Escapes. For your next visit, I would suggest calling our dedicated Spa by Kasia team on 01244 572199 or emailing bookings@spabykasia.co.uk to inquire about our latest offers. They would be happy to help! You can also follow our latest offers on our Facebook and Twitter accounts. Again, thank you for your feedback from your visit to the spa. We hope to welcome you again soon! Many thanks, Clara Marketing Team
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What a lovely place. Most welcoming spa I have been to. Use of the facilities included pool hot tub and sauna. Light lunch included in the package with A lovely glass of champagne. A lovely treat with my sister and very relaxing. The service from when we arrived until we left
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Response from NelsonHotels, Marketing Assistant at Grosvenor Pulford Hotel & Spa
Responded today
Good afternoon, It sounds like you had an excellent visit to Spa by Kasia! Thank you very much for taking the time to review our spa. Your comments are much appreciated, and we look forward to seeing you again! Many thanks, Clara Marketing Team
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A group of friends went just before Christmas and I enjoyed it so much I decided to take my Mum in January for her birthday with some family members. The sandwich selection was light and varied catering for all tastes. Oh but their cakes!!!! Amazing!! There was so many we asked
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Response from NelsonHotels, Marketing Assistant at Grosvenor Pulford Hotel & Spa
Responded 4 days ago
Hello there, Thank you very much for your kind review. We're so glad you enjoyed your visit for Afternoon Tea and look forward to welcoming you again soon! Many thanks, Clara Marketing Team
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Just back from a night here with my sister which we both enjoyed from start to finish. We had a spa break booked which included 2 30 minute treatments, afternoon tea, dinner and bed and breakfast. The spa treatments were magical especially the facial. Every meal was lovely and
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Response from NelsonHotels, Marketing Assistant at Grosvenor Pulford Hotel & Spa
Responded 4 days ago
Hello there, Thank you very much for your kind review. I will pass on your excellent comments to the Spa, restaurant and hotel team. We're so glad you enjoyed your visit and look forward to welcoming you again soon! Many thanks, Clara Marketing Team
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We had the most time of our lives very very nice Staff were great just a bit over the top but hay enjoy while you can meals excellent and accomodation just what we needed for a weekend brake. this was so easy to get around the centre of the city we just had a great time
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrosvenor Pulford Hotel & Spa
The Superior Room at the Grosvenor Pulford Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorGrosvenor Pulford Hotel & Spa
The Family Room at the Grosvenor Pulford Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorGrosvenor Pulford Hotel & Spa
The Executive Room at the Grosvenor Pulford Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorGrosvenor Pulford Hotel & Spa
The Deluxe Room at the Grosvenor Pulford Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorGrosvenor Pulford Hotel & Spa
The Deluxe Room at the Grosvenor Pulford Hotel & Spa
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12345667
What is the dress code here - smart jeans allowed?
Would be fine.
0 votes
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Hi We are staying here with our two children of 6 and 8, are they allow to use the facilities? Thanks
They can use the pool from 9-11 and 2-5:30.
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Hi We are staying here with our two children of 6 and 8, are they allow to use the facilities? Thanks
Hy I am not sure sorry 😀
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Hi. Not sure but if they do its well worth a visit. Give them a call. They are ever so friendly and helpful
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Yes the jacquzzi is set at a warm temperature which is comfortable for all our guests to use.
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123456
"Its in a nice location so i think any room would be ok - but i do think other hotels can offer the same at half the price."
"rooms are great with lots of choice we had an onswiet very go"
"room 25 ,excellent excecutive room ,"
"Opt for room facing garden - lovely."
"we had ground floor room over looking garden but as i said was small and no real hanging space."
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12345620
PRICE RANGE
US$83 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grosvenor pulford hotel chestergrosvenor pulford hotel and spagrosvenor pulford chesterhotel grosvenor pulford
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
73
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