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The Chester Grosvenor

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Traveller (821)
Room & Suite (340)
Dining (153)
Overview
Eastgate, Chester CH1 1LT England See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3 109)
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3 074 results
Traveller rating
2 191
524
221
99
39
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LanguageEnglish
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2 191
524
221
99
39
Show reviews that mention
All reviews simon radley restaurant la brasserie arkle bar michelin star restaurant turn down service thermal suite continental breakfast afternoon tea deluxe room mini bar beautiful hotel table service luxury hotel tasting menu special occasion on arrival car park
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1 - 5 of 3 074 reviews
Reviewed yesterday

I went for a meal with my husband, two very good friends, my cousin and her friend. We were looked after and the staff were so kind to us all. We had the early menu and the the Steak was fantastic, followed by a lovely...More

Thank agaig_partdeux
Reviewed yesterday via mobile

Stood by a sign where it asks you to wait. Lots of staff around but no one came to us so we walked into the restaurant. As we did there were 4 or 5 very smart looking staff by a podium who continued their conversation....More

1  Thank kentalbot
Reviewed 2 days ago via mobile

We booked an overnight stay for a graduation, food was lovely and when checking in the reception staff were also very helpful. What ruined it for us was the staff on the door, very judgemental and even made a sarcastic comment about having the car...More

2  Thank Lizjnsn
Reviewed 2 days ago

Fantastic hotel. But what is a bit different here are the staff very friendly and very professional. For a special treat you cannot beat the Grosvenor. .special mention for Kevin on the door...he is a massive bonus to the hotel nothing to much trouble for...More

Thank Peter E
Reviewed 3 days ago

A 5 star hotel should have professional waiting staff, and in La Brasserie the service was dire (no problem with the food which was very good). Specifically the waiting staff have not been trained how to work in a 5 star hotel. Service was slow...More

Review collected in partnership with this hotel
3  Thank JamesK72
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$183 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#2 Luxury Hotel in Chester
#11 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$183 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#2 Luxury Hotel in Chester
#11 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (821)
Room & Suite (340)
Dining (153)
Amenities (39)
Business Centre & Event Rooms (9)
Nearby
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Nearby RestaurantsSee all 608 nearby restaurants
Simon Radley at The Chester Grosvenor
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The Botanist
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Nearby AttractionsSee all 203 nearby attractions
Chester Cathedral Falconry and Nature Gardens
507 reviews
.18 km away
Chester Cathedral
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.19 km away
Walls of Chester
5 482 reviews
.04 km away
Eastgate Clock
895 reviews
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Questions & Answers
Ask a question
stevemP8733DL
22 June 2018|
AnswerShow all 3 answers
Response from TheChesterGrosvenor | Property representative |
Good Morning, yes indeed, we have full use of the Grosvenor shopping center at a hotel rate of £10.00 a day. Best wishes
0
Votes
sue b
11 April 2018|
Answer
Response from TheChesterGrosvenor | Property representative |
Hello, we tend to use 10.5 tog Feather Duvets, however please contact guestrelations@chestergrosvenor if you require any further information. Kindest regards, Rebecca Roberts, Guest Relations Manager
0
Votes
sue b
2 April 2018|
AnswerShow all 2 answers
Response from TheChesterGrosvenor | Property representative |
Hi, we use a pocket sprung mattress from Hypnos. Kind regards, Rebecca Roberts Guest Relations Manager
1
Vote
Room Tips
"Ask for a quiet room, suites are fabulous"
819kate
2 weeks ago
Read review
"third or fourth floor rooms have more chance of a good view"
gollane
4 weeks ago
Read review
"Any room would be fantastic"
AlisonF400
4 weeks ago
Read review
"Upgrade to junior suite if you can"
pinkisback
02 Oct 2018
Read review
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