City Lodge Hotel GrandWest
Jakes Gerwel Drive GrandWest Casino & Entertainment World, Goodwood 7475 South Africa
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Avg. R 1,276 /night, 1/18 - 1/19
R 1,688
per night
R 1,482
per night
R 1,276
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#1 of 3 hotels in Goodwood
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Our original accommodation brand, check into City Lodge Hotels for classic service excellence in an upper mid-scale setting. Relax in the spacious, comfortable rooms; enjoy delicious breakfast, lunch and dinner to the brand’s signature #Café restaurant; take a dip in the pool; stay active in the fitness room; book that meeting or event in the boardroom and conference rooms; and unwind at the end of the day in the sundowner bar. With fast, reliable WiFi throughout your stay, we are dedicated to making your next business, leisure, and bleisure stay a testament to “easy living”. City Lodge Hotels are spread across South Africa and in Maputo, Mozambique.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Conference facilities
Meeting rooms
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Modern
Family
Languages Spoken
Afrikaans
Location
Jakes Gerwel Drive GrandWest Casino & Entertainment World, Goodwood 7475 South Africa
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 38 out of 100
38
Cape Town Intl Airport
7.1 km•
See all flights
Car Hire
33 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 92
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- 35
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- 4
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Detailed Reviews
I hadn't been in this hotel in 10 years. It was still an efficient, comfortable hotel with really friendly staff. The room is typical City Lodge with a comfortable bed, vclean shower with a variety of shampoo and body lotion etc. Breakfast buffet is extensive and well presented
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from
General Manager, General Manager at City Lodge Hotel GrandWest
Responded 27 Sept 2023
Thank you for choosing us as your preferred hotel of choice. We're very glad to have met most of your expectations, as we hold our service, staff and cleanliness in high esteem. So happy to hear you got a good night's rest, and were pleased with our body care products and breakfast buffet. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I planned a get away weekend for valentines day but life happend and we arrived a day late as per our booking. When we arrived we found that the hotel kept our reservation and was very fortcoming by not charging us for the night we missed. We had a lovely time and the staff made us feel at right at home. Our room was spotless just as all the times before we have vissited the hotel. I can recommend city lodge grand west to anyone with confidence. Keep up the great work guys and we hope to see again soon.Werner and Denel van Zyl
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel GrandWest
Responded 15 Feb 2021
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your stay! We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grandwest City Lodge definitely deserves more than their 3stars. From the moment you walk in the doors till your very last minute the service was excellent. The breakfast buffet is definitely worth it, and the front of house manager is very caring, helpful and friendly.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel GrandWest
Responded 15 Nov 2021
Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I like everything about this hotel. From check-in to check-out. The friendly, helpful nature of the staff makes you feel welcome from the word go. Cleanliness and comfort of the rooms makes you feel at home away from home. The location of the hotel is also favorable in relation to the area I need to work in. After hours you can relax in the quietness of your room or take a walk through the Grand West Casino where there is always activities taking place. 10 out of 10 for this hotel. Always my first choice when visiting Cape Town.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mr Dean Samouilhan, General Manager at City Lodge Hotel GrandWest
Responded 29 May 2023
Thank you for your wonderful review! We are delighted to hear that you had an excellent experience during your stay at our hotel. From check-in to check-out, our friendly and helpful staff made you feel welcome. The cleanliness and comfort of our rooms provided a home away from home. The hotel's favorable location in relation to your work and the opportunity to relax in a quiet environment or explore activities at the Grand West Casino added to your enjoyment. We are honored to be your first choice when visiting Cape Town. Thank you for your continued support, and we look forward to welcoming you back for another exceptional stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible, disappointed and would not visit again. My room stank like smoke. It was so bad that my sinuses were blocked the next day and I could not sleep. Breakfast was not included and when I booked there was no option to add breakfast so I did not plan to take food along.
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent two nights here as we were hosting the Planetshakers conference in the Grand Arena. We had two rooms booked however many of the team stayed here. Rooms were good and the shower was great especially the water pressure. There was a great variety for breakfast which was good. On the first morning we however took breakfast packs and for R100 it was a winner. The TV channel selection was really not great unfortunately. After checking out one of our team members didn't check their cupboards properly and left quite a bit of clothes hanging behind in the room. The hotel called me as I had made the booking to inform me that items were left behind and we retrieved it after Sundays service.this was much appreciated
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Samouilhan, General Manager at City Lodge Hotel GrandWest
Responded 01 Jun 2024
Dear Guest Thank you for kindly completing our online survey. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. As a loyal guest, you are no doubt aware that a few years ago Multichoice changed all their commercial packages. The previous Hospitality Bouquet was replaced with the Stay Basic package. As part of this change several of the preferred channels were removed. These are now available as part of their next package, Stay Essential, however this comes at a significantly greater cost. As an industry we are in ongoing discussions with Multichoice in terms of a more amicable solution. We thank you again for your wonderful feedback. We look forward to welcoming you as our guest to our hotels again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our short stay at the City Lodge Grandwest. Staff and the Manager were all friendly and professional. The bedroom and bathroom were both neat and spacious. Breakfast consisted of a variety of dishes and was delicious. (Loved the pastries - which I had later during the day!) Conveniently situated near a variety of restaurants - short walking distance (3 minutes).
The City Lodge at Grandwest comes highly recommended!
The City Lodge at Grandwest comes highly recommended!
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Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel GrandWest
Responded 24 Jun 2021
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very disappointed that we were not informed beforehand that your swimming pool was under renovation, not while booking, not once the payment was received nothing, I had to arrive at the hotel on a wonderful hot weekend to be standing in front of an empty pool. Such information should be made clear to a guest beforehand or indicated on the website, as that made a difference in where we choose to stay. Pinelands is not far away, which could have been another option if we had known.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel GrandWest
Responded 13 Nov 2022
Thank you for taking the time to post your review, and on behalf of the hotel we apologise that your experience with us .We have conveyed your concerns to the relevant managers for corrective action.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly staff, comfortable and clean rooms. The hotel as close to the Grand West Ice rink. Also close to a number of places to eat and kids entertainment facilities. Uber drivers frequent the area for easy transport
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from
Mr Ian Laughland , General Manager at City Lodge Hotel GrandWest
Responded 11 Jul 2023
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only complaint is because there is no fridge in the room. During hot summer days it is a essential that is needed.
Excellent breakfast, the staff and service were great. The food voucher, allowing dinner at different restaurants was a huge positive and made up somehow for not having a fridge in the room.
Excellent breakfast, the staff and service were great. The food voucher, allowing dinner at different restaurants was a huge positive and made up somehow for not having a fridge in the room.
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi
There is a shuttle available, not sure about the fee though!
I am not sure what tractor you are referring to? There is no lift, however, if you are referring to the stairs. Hope this helps
"Upstairs rooms can be noisy due to the plumbing. The hotel offers smoking & non smoking suites."Read full review
"There aren't many stores /shops close by if you need anything you'd have to leave the complex and travel to a shopping centre. "Read full review
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PRICE RANGE
R 1,238 - R 1,613 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city lodge grandwest hotel goodwood
LOCATION
South AfricaWestern CapeCape TownGoodwood
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about City Lodge Hotel GrandWest
Which popular attractions are close to City Lodge Hotel GrandWest?
Nearby attractions include Discover Africa Safaris (0.6 km), Rugs of Persia (1.1 km), and GrandWest Casino and Entertainment World (0.2 km).
What are some of the property amenities at City Lodge Hotel GrandWest?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at City Lodge Hotel GrandWest?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at City Lodge Hotel GrandWest?
Yes, free parking is available to guests.
What are some restaurants close to City Lodge Hotel GrandWest?
Conveniently located restaurants include Ashley's Family Restaurant, Bellagio, and Tomahawk Spur Steak Ranch.
Are there opportunities to exercise at City Lodge Hotel GrandWest?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Lodge Hotel GrandWest have airport transportation?
Yes, City Lodge Hotel GrandWest offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Lodge Hotel GrandWest?
Yes, dry cleaning and laundry service are offered to guests.
Does City Lodge Hotel GrandWest offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to City Lodge Hotel GrandWest?
Many travellers enjoy visiting Iziko Slave Lodge (11.8 km), City Hall (11.9 km), and Iziko Bo Kaap Museum (12.2 km).