Hi Bonnie W, To begin with, thank you for staying with us and your time to write down your review. We appreciate the chance to respond something different among our 612 good reviews. This is always the favourite part for the travellers, who want to check pur reviews before making a choice! For the past 33 years, Auberge Le Lupin has been serving millions of cyclists perfectly. Even during the hard time, we are still trying to offer more convenience for our cyclists, as a home made Sushi plate with free grocery shopping, a list of restaurants they could walk though…… As a process, we send our hand drawing map to our cyclists(subject: Important information!!! Please read it before check-in.), normally one day before their check-in to show them how to reach us in 3.5 km from the bike trail. Apparently, you would like to spend several hours to find your own way here rather than 10 minutes to check our email. In the same email, there are some great videos with amazing music (composed by me and my friends) to show our cyclists how and where they could store their bikes, where is our 24 hours snack bar with coffee and tea……check that and you will love it! We are sorry that you can not eat in your room, because we offer a better place - our dinning room for you with free coffee, tea and juices! If you were the next guest of the same room, do you want to sleep with the smell of spaghetti? And yes! You can’t drink and sing in our living room after 10pm! Because there are other guests who need a quiet place to stay! We are so sad to hear your comments about our breakfast! As you know, various industries are facing a serious staff shortage and an economic crisis at present. For us, we need to decrease the price to 2019 and at the same time find a solution for our management. Now we are serving continental breakfast with 3 kinds of toasts, 5 kinds of pastries, 2 kinds of jams, 3 kinds of juice, 5 kinds of fruits, boiled eggs, peanut butter, Nutella, butter, yogurt, cheese and ham! Of course we serving 24 hours coffee, tea and snacks! You reserved your room for $158.00 you should feel happy with that! Finally, we are very proud of our services! Becasue we are considerate to every guest. As you told me, in California, it is very dry and with no rain at all, so you do not mind to be wet here. But we still offered you with the shower caps, while you were leaving, to help you a little bit with the unpleasant raining day. We understand your frustration when it rained and you could not find your way while riding, but you have to understand that we have done everything we can. So take back your dirty words and show some respect