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The Gananoque Inn and Spa

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550 Stone St S, Gananoque, Ontario K7G 2A8 Canada
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Traveller (336)
Room & Suite (291)
Dining (60)

About

#3 of 11 hotels in Gananoque
Location
Cleanliness
Service
Value
Situated on the banks of the St. Lawrence River, the Gananoque Inn & Spa occupies the original the Gananoque Carriage Works factory. Converted to a hotel in 1896, the historic and charming Inn provides two river front restaurants, private docking, waterfront accommodation, and fireplace and Jacuzzi suites. The Inn is the perfect location from which to explore the 1000 Islands, the nearby UNESCO designated Rideau Canal and Kingston Fortifications. Golf, fishing, island tours, kayaking, cycling, summer theatre, brewery tours and shopping are just a few of the nearby activities. COVID-19 UPDATE: MASKS MANDATORY INSIDE ALL ENCLOSED PUBLIC SPACES- As of July 7,2020, our regional health authority has mandated that masks be worn inside all public spaces and businesses. All hotel guests entering the lobby for check-ins or passing through on their way to the open-air patio for meals will have to wear masks. Hotel guests with rooms accessed via enclosed hallways will also have to wear masks prior to entering their rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Canoeing offsite
Highchairs available
Taxi service
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Fishing
Walking tours
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Manicure
Massage
Pedicure
Waxing services
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Desk
Private balcony
Room service
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French
648Reviews9Q+A100Room tips
Traveller rating
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Beyond_YXU wrote a review 14 Jul
London, Canada8628 contributions2047 helpful votes
+1
We needed a place to stay for one night en route to Quebec. Gananoque was exactly the halfway point in our journey, so after a lot of research here on TA and elsewhere, I decided the Gananoque Inn and Spa must be the best place in town. It probably is…but that doesn’t mean it’s great. The location is pretty much perfect, overlooking the river, and within in easy walking distance of everything worth seeing. The first impression of the exterior is that it definitely has some Victorian charm, but it needs a refresh. That impression continues inside as well. Check in was quick and the front desk clerk was very pleasant. We hauled our bags up to our third floor queen bed room with view of…the parking lot. Some of the furniture appeared new, but the carpet, draperies, and wallpaper are old and in need of replacement. The tiny bathroom is also sorely in need of renovation. The two windows were covered in bugs and spiderwebs (outside). For $259, we had to laugh… We had made advance dinner reservations at the Watermark restaurant, but they were only offering the pub menu. This was a great disappointment. We definitely wished we had chosen one of the fine dining establishments in town instead. Our meals were okay, and reasonably priced, but it wasn’t the experience we were looking for. After a walk into town for ice cream, we returned to our room to the smell of marijuana smoke in the hallway. I just assumed this would be a non-smoking hotel, since it’s an historic wood framed building. When we opened our door and turned on the lights, we were alarmed to see dozens of bugs (fish flies?) had somehow gotten into the room and were all over the window shades, the walls, the ceiling… We managed to kill a lot of them with aerosol sunscreen, but it was a losing battle. After our dinner experience I decided to skip the included breakfast and go for a run instead. My partner sent me a picture of the menu: 3 options (and his was not great, he said). We checked out vowing that Gananoque was a “one and done” for us, but for those of you who really want to stay there, book one of the waterfront “motel” style rooms, as those appear to be the best on the property. But regardless of what category you choose, you are certainly paying too much.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Do yourself a favour an choose a waterfront “motel” room.
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kay wrote a review Jun 2021
Guelph, Canada5 contributions1 helpful vote
Great location and a super cute spot. The room layout reminded us of cabins. The staff is friendly and helpful and there is a restaurant on site with a patio also overlooking the water. The walls are a bit thin as we could hear every word of the conversation in the room next to us and were kept up from loud neighbours. Breakfast is very good and a great start to the day.
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Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from The Management, General Manager at The Gananoque Inn and Spa
Responded 4 weeks ago
Thank you for your 3 bubble rating and review and we are sorry that there was issues with noise. Being a hotel that dates back to 1896, we do our best, but regrettably sometimes her age becomes apparent and we do apologize.
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Mike wrote a review Feb 2021
Guelph, Canada4 contributions
Great Location at Waterfront. View lake from room Great Customer service. Food serve from Muskie Jake PUB menu as well as Valentine Menu. Surf and Turf, Wine with Cheese Plate. Food was great awesome.
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Date of stay: February 2021
Location
Service
Room Tip: Waterfront Any room
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Response from The Management, General Manager at The Gananoque Inn and Spa
Responded 08 Mar 2021
Thank you for your 5 bubble rating and great review. We are so pleased you enjoyed your Valentine's stay with us. We hope to see you again in the future.
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Mike C wrote a review Nov 2020
Monteverde, Guanacaste, Costa Rica153 contributions55 helpful votes
This hotel is ideally situated in the 1000 island area. It has 1970's decor and needs a little updating but the rooms are nice and spacious and the views are excellent. The staff was excellent and the price to value is perfect.
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Date of stay: November 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from Lori Higgs, Marketing at The Gananoque Inn and Spa
Responded 30 Nov 2020
Thank you Mike for your 4 bubble rating and review. We do our best to try and keep this historic property up-to-date but yet still keep its nostalgia as we feel we owe it to her as she dates back to 1896. We have been updating things such as new furniture in all guest rooms, replacing heating and air conditioning HVAC units, replacing windows and roofs, but regrettably Covid-19 has put a halt on this continued expansions. We are so glad you visited and hope to see you again. Yours in hospitality.
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simjenk wrote a review Sep 2020
Ottawa77 contributions81 helpful votes
First the good: loved the location, which is within walking distance of the interesting part of downtown Gananoque. The restaurant patio has a great view of the harbour and there are a couple of ice cream locations within easy walking distance. The inn feels like it was built in another time and is quirky but fun. No pool but there are dockside Adirondack chairs to sit in and enjoy. Unfortunately the negatives take away from this. Replacing the carpet in our room would have raised this place a star. Our pillows were too soft and I've slept in better hotel beds. The furniture could be spruced up. There isn't a pool for kids but that's not a big deal. The staff at breakfast and lunch/dinner were very nice although heads up the breakfast menu only has 3 options. Honestly, the big thing here is replace. Do that and you'll do wonders here!
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Date of stay: September 2020
Value
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3 Helpful votes
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Response from Lori Higgs, Marketing at The Gananoque Inn and Spa
Responded 22 Sep 2020
Thank you for your 3 bubble rating and review and we are happy that for the most part you enjoyed your stay. New ownership took over 3 years ago and in that time spent a great deal of time replacing and repairing infrastructure items that are unseen to the eye, but were desperately in need to run the Inn. The Inn, that dates back to 1896, reveals a great deal of history and we do our best to capture this while upgrading the best we can. Since March this year, we turned our focus on more eye appealing amenities that our gusts would notice, and have replaced windows, air conditioning and heating units, have gone to a key-less room entry system and have replaced all guest room furniture. The carpets and some other action items are on our list of things to be completed, but with Covid-19, we just cannot complete everything at this time. We did eliminate breakfast at the start of Covid-19, as this is a more high contact and high-touch service, but when guests provided feedback we were able to offer a reduced breakfast menu with little contact to cater to our guests needs with hope it was able to at least offer some options. We have had wonderful feedback and guests have understood during these times, we can only do what we can. We hope in the future you will visit again and see the many more changes that are in store. Thank you again. The Management of The Gananoque Inn & Spa.
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PRICE RANGE
US$107 - US$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gananoque hotel gananoque, gananoque bed breakfast
LOCATION
CanadaOntarioGananoque
NUMBER OF ROOMS
52
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Frequently Asked Questions about The Gananoque Inn and Spa
Which popular attractions are close to The Gananoque Inn and Spa?
Nearby attractions include Thousand Islands Playhouse (0.2 km), Sculpture Park (0.5 km), and 1000 Islands History Museum (0.3 km).
What are some of the property amenities at The Gananoque Inn and Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Gananoque Inn and Spa?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Gananoque Inn and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Gananoque Inn and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Gananoque Inn and Spa?
Conveniently located restaurants include Sushi Sun, 1000 Curry, and Purple House.
Is The Gananoque Inn and Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Gananoque.
Does The Gananoque Inn and Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Gananoque Inn and Spa?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Gananoque Inn and Spa?
Many travellers enjoy visiting Gananoque Clock Tower (0.4 km) and Gananoque Town Hall (0.6 km).
Does The Gananoque Inn and Spa have any great views?
Yes, guests often enjoy the harbour view available here.