My room is noisy. I complained about it in the morning and nothing got done, Complained again in the evening and the reception staff were just arrogant. They make you feel like you are not allowed to ask for something to be fixed! The air-con won't go below 23.5 degrees! Due to not wanting to speak to the rude reception staff, i opened the windows, this cooled the room down but also let in the noise from the fountain, and music from the restaurants. This place is horrible! Rather stay somewhere else!
The stay & facilities at the hotel were very good. Staff were attentive to our needs & very efficient on check-in & check-out. The Aarya restaurant food & service was exceptional. It was an enjoyable wedding anniversary celebration indeed. Thank you.
Sun Square Monte Casino, is great value for money. We came to see a show at Monte, and overnight so as not to travel home late at night. Sheer bliss! Spotlessly clean air conditioned bedroom and delicious breakfast was enjoyed, with walking distance to everything. We were spoilt for choice, with plenty to see and do. Friendly, competent staff we're always at hand should we require them. And under cover parking in the secure basement another plus.
Ask for a front facing plaza room. If staying for more than 1 night inform reception to ask housekeeping to clean room before 13h00. Ask to have your mini bar stocked as they only serve room service from 12h00pm.
Excellent and enjoyable stay. Dinner was brilliant. Lot of entertainment around the vicinity. Will recommend to friend and family , and come back again and again. You however need to improve on dir ectional signage to