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Pivot Hotel Montecasino

Montecasino Boulevard, Sandton 2055 South Africa
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Traveller (208)
Dining (21)
Room & Suite (7)

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About

#1 of 6 hotels in Fourways
Location
Cleanliness
Service
Value
The Pivot Hotel, located in Johannesburg, is bold, glamorous and undeniably spectacular. The Pivot Hotel brings together modern convenience and old-world Venetian elegance with ease. This Tsogo Sun Gaming hotel was inspired by the 15th-century villa of Palazzo Corsini that lies on the slopes between Gianicolo and Tiber River in Italy. There are also a number of local attractions nearby, including the Hartbeespoort Dam and more. With a host of modern facilities and a convenient location adjacent to the award-winning Montecasino Casino & Entertainment Complex, you are sure to be swept away from the moment you step inside the impressive lobby of this memorable hotel.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Babysitting
Airport transportation
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Modern
1,259Review8Q+A100Room tips
Traveller rating
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Love to travel, eat and relax wrote a review Mar 2024
Pretoria, South Africa218 contributions23 helpful votes
Over weekends you can expect to have a row of people waiting to book in but once at the counter the staff are friendly and you are on your way to the room. The hotel has a variety of rooms available. Seating in rooms can be a problem as you only have 1 chair at a table. Small fridge available but be sure to bring your own water bottles as we only had 1 small bottle in fridge. Tea/coffee station available in the room. We opted to have breakfast included in the stay. Breakfast had a wide variety of foods and was tasty with staff topping up on coffee. Can become very busy between 8-9 in the mornings. Parking was great with easy access to the Hotel. Hotel is only a short walk away to the theatre.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Arrive early and wander around the Montecasino complex. Much to see and do
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pivot Hotel, Owner at Pivot Hotel Montecasino
Responded 08 Mar 2024
Good day Sentraal, Thank you for taking your time to share your review and to rate your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are pleased with your four star rating and grateful to hear that our front desk team were friendly and efficient with booking you in. With regards to the water as per our standard we do put one bottle in the fridge and one in the bathroom however if you need and extra bottle or two our housekeeping team will be able to assist you. We are also pleased to hear that you enjoyed our variety on the breakfast buffet and yes you are spot on, on weekend Punchinello's can be busy around 8-9 in the morning. This has allowed us to inform our guests to try and be in a bit earlier for breakfast to avoid the rush hour. Thank you for such positive feedback it will be shared with the entire team and we are looking forward to welcoming you back again. Regards Afrika Nkosi Rooms Divisions Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CMobile wrote a review Aug 2023
Colombo, Sri Lanka76 contributions19 helpful votes
Stayed one night. Room was clean and in good condition. Service was of an excellent standard across all teams. Breakfast could have had more variety. Hotel provides transfers to other parts of the Montecasino complex including theatre and restaurant area.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Parking is free for guests. Many restaurants to eat at within complex. Avoid rush hour dinner...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pivot Hotel, Owner at Pivot Hotel Montecasino
Responded 06 Sept 2023
Good day CDMobile, Thank you for taking your time to write a review and to rate your stay at Pivot Hotel in Monte-casino, Johannesburg. It is a pleasure to read such positive feedback, we really appreciate your detailed review and the fact that the service was excellent and you enjoyed the breakfast offering. We will share your feedback with the teams and we looking forward to welcoming you back very soon. Regards Afrika Nkosi Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marguerette Jutte wrote a review Aug 2023
Pretoria, South Africa38 contributions7 helpful votes
Thank you Pivot Hotel. We stayed in the superior room. Comfortable room. Everything we needed. Breakfast good. Staff very friendly. Front of the office outstanding. Hotel chauffeur very helpful and friendly. Thank you!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pivot Hotel, Owner at Pivot Hotel Montecasino
Responded 06 Sept 2023
Good day MargueretteJ, Thank you for taking the time to write a review and to rate your recent stay at Pivot Hotel in Monte-casino, Johannesburg. We are delighted to hear that you had a positive experience with us and that our team has managed to meet and exceed your expectations with their service offerings. We will pass your comments to all out team member and we are looking forward to welcoming back soon. Regards Afrika Nkosi Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EnGiNeErA wrote a review Jun 2023
Manama, Bahrain23 contributions17 helpful votes
The hotel is safe. Staff are friendly and nice. The room size is good. The breakfast is good. The hotel's restaurant offers good Italian food. The hotel entrance is mostly hard to be identified by Uber drivers. The furniture and look & feel of the hotel is a little outdated. The rooms is being cleaned on daily basis but they need to pay attention to the corners and electricity sockets cleaning.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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OneWayorReturnPlease wrote a review Mar 2023
Foz do Iguacu, PR255 contributions233 helpful votes
I've stayed at the Pivot (Southern Sun as it was previously called) quite regularly since 2012. The Hotel was always recommended by business colleagues and customers, also quite popular with international sport teams. I travel for business. So the bad first: The Wi-Fi is absolutely atrocious, it's gone through a variety of iterations over the years but this has to be the worst performing hotel Wi-Fi i have experienced (in a city) for a very long time. It was pretty bad in November 2022 and we were told they were replacing the Wi-Fi and it wasn't finished and now March 2023 (I assume the people ran off), barely usable, which for business travel is a major problem and something the hotel should address. AirConditioning - It is pretty ancient, noisy and struggles in the heat. Restaurant Hours - Offers no flexibility and is possibly why it is quite lightly used, menu's have reduced, options reduced. There is the main Montecasino Complex within 5 mins walk which has lots of options. Room Amenities - There used to be water / can of fix in the fridge. Now just one water, I am pleased the cookies have still survived (albeit a lot smaller). The shower still leaks across the entire bathroom and the sinks have never looked that hygienic even from 2012 (square manually assembled). The Better: The rooms are clean and well maintained, very functional, the shower works but the pressure seems to have been reduced over the last couple of years and the shower heads need replacing / cleaning better. The Good: The beds are very comfortable, the pillows also good quality and the black out curtains ensure an undisturbed evening. The rooms do not pick up much external noise, so you are not disturbed by your neighbours or people in the corridors. The bar is good and service from the staff is generally very good, normally requests are dealt with very efficiently and the occasional time I have had to address an issue, was also dealt with quickly. The outside Pool is also lovely (cold) but weather permitting is a nice place, as well as the Pool Decking. Great location, lots of secure parking and generally a very safe location.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Ask for a higher room, some have small balconies
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puroshini Naidoo, General Manager at Pivot Hotel Montecasino
Responded 07 May 2023
Dear OneWayorReturnPlease Trust you are well. Thank you for taking the time to send us your details feedback and review of the Pivot Hotel. We appreciate all the positive feedback and I will share with the team. With regards to your concerns raised, we are aware of the issues with the Wi-Fi which was meant to be resolved last year but has not at this time. IT department have worked on improving the offering. The air-conditioning servicing is an ongoing function in the hotel and with the load shedding it has put unnecessary pressure on all our mechanical systems. The cookies in the rooms have been upgrade to a large and better offer but the beverage offered is only water in the room. We no longer offer the soft drink complimentary. We trust that you will return in the future and know that we are working on improving the hotel constantly. Kind Regards, Puroshini Naidoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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T.Vundla wrote a review Feb 2023
Harare, Zimbabwe4 contributions
The hotel and staff were very good. Special mention to Sekgai, he was able to drive me in the golf cart to the open restaurants. Breakfast ends at 10am and the restaurant closes until lunchtime. Very inconvenient for visitors who prefer to not leave the hotel for food.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puroshini Naidoo, General Manager at Pivot Hotel Montecasino
Responded 14 Mar 2023
Dear missvundla Thank you for choosing to stay at the Pivot Hotel Montecasino, we value your patronage. Your opinion as our Guest is very important and we do appreciate your effort to provide us with feedback. The restaurant closes from breakfast to lunch in order for the restaurant to be cleaned and reset for lunch service. We do offer lunch service from our beautiful deck or the lounge bar. We apologise for the inconvenience caused. We look forward to welcoming you back in the future. Warm Regards, Puroshini Naidoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TwixUK wrote a review Jan 2023
Aberdeen, United Kingdom358 contributions119 helpful votes
Returning to SA, we decided to have our own base away from home whilst visiting family. Spending 12 nights at the Pivot, we found the staff to be friendly & accommodating & service of a good standard. Comfy spacious room with two queen size beds, lovely linen, modern bathroom etc. During peak Dec the breakfast was served as a buffet and incredibly busy (sometimes with a waiting list which wasn’t ideal), however in January once most had departed, the hotel returned to a leisurely table service. Excellent facilities, no issues with load shedding as the back up generator kicked in immediately & WiFi was very good. We also enjoyed the secure underground parking at the hotel. Location was specifically convenient, close to main motorways, shops, and central to almost anywhere. Montecasino itself offers many restaurants, the bird park and cinema if needed. We would highly recommend to all & couldn’t have asked for a better experience.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puroshini Naidoo, General Manager at Pivot Hotel Montecasino
Responded 14 Mar 2023
Dear TwixUK, Thank you for choosing to stay at the Pivot Hotel Montecasino, we value your patronage. Your opinion as our Guest is very important and we do appreciate your effort to complete our Questionnaire and provide us with feedback. Your evaluation scores and detailed review sincerely appreciated. We glad you enjoyed your stay and the scenery of our Italian inspired décor. Your comments will be shared with the team. We look forward to welcoming you back. Warm Regards, Puroshini Naidoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KMEK82 wrote a review Jan 2023
8 contributions3 helpful votes
The hotel was beautiful and in a great location and the room was clean and nicely presented. I really liked the location of the bath. The staff were friendly and helpful throughout the entire stay. The breakfast was great with a wide variety to choose from. Perfect stay.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
Room Tip: Perfect stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Puroshini Naidoo, General Manager at Pivot Hotel Montecasino
Responded 14 Mar 2023
Dear KMEK82 Thank you for taking the time to share your experience at the Pivot Hotel Montecasino. We appreciate your positive feedback and will share your comments with the team. We look forward to welcoming you back! Warm Regards, Puroshini Naidoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TheNomad440 wrote a review Oct 2022
Centurion, South Africa10 contributions2 helpful votes
Upon arrival, we were greeted buy the beautiful, clean atrium. The staff were extremely friendly helpful, but as well as professional to a fault. Check-in was completed in minutes. The outside deck is beautiful (even though they were mid-restoration), the infinity pool looked over a duck pond offering a tranquil setting. The rooms are extremely neat and practical, offering some very interesting features, despite ours being a little small, it was fully stocked and immaculately clean, particularly the fantastic sliding-doors between the bathroom and the main part of the room (definitely built with some romance in mind!). bedding and bed are above-par for the 4-star rating, and a 3rd or 4th floor room offers some great views, particularly to the large duck-pond. Not a tile out of place, not a utensil with a smudge, nothing out of place. Staff are at your beck and call throughout the day and night, provided the services are open (restaurant, bar,laundry etc) and ANYTHING in the main hotel can be serviced to the room as a noted option. Of particular note is unending willingness and friendliness of the staff. Always ready to go that little bit further. The dining hall offers an incredible spread for breakfast and lunch, but evening dinners are where it shines. While not having an excessively expansive menu, food and flavours are are as varied as they are delicious, offering multi-night visitors a decent variety for your taste-buds. The night-dining is a welcomed retreat against the insane bustle of Montecasino during peak times. Staff are efficient almost to a military standard, and despite being at capacity, were able to serve every visitor. The value exceeds the price in every department. A big thank you to Regina at the front desk, Karen for running the restaurant, the chefs for the food, Dimitri for the concierge service and Mduduzi for the deck- and restaurant-service. The proximity to 'Monte makes this a luxurious base-camp, with Mangwanani also only a few steps away.
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Date of stay: October 2022
Rooms
Cleanliness
Service
Room Tip: In-week check-in is preferable for better rates, as well as allowing you to settle in before the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puroshini Naidoo, General Manager at Pivot Hotel Montecasino
Responded 31 Oct 2022
Dear nomad440za Thank you for choosing to stay at Southern Sun Montecasino, we value your patronage. Your opinion as our Guest is very important and we do appreciate your effort to complete our Questionnaire and provide us with feedback. Your evaluation scores for our Staff and Service are sincerely appreciated. We appreciate that you had taken the time to give us a detailed review and extremely positive feedback. Your comments are extremely valued and we also acknowledge the effort that you have made to recognize our team members. Your comments will be shared with all teams to ensure that they continue ensuring that all our guests have an extremely wonderful experience at Southern Sun Montecasino. We look forward to welcoming you back in the near future. Kind Regards, Puroshini Naidoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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martinw-sydney wrote a review Oct 2022
North Sydney, Australia332 contributions72 helpful votes
Over the last 7 years i have travelled to South Africa regularly and this place is my preferred hotel in Johannesburg - NO LONGER At the time of writing this review i am due to check out tomorrow and i have to summarise this as a hotel that has taken steps to cut costs at every place in its service provision. I notice this as a Regular Guest (Platinum Status) and the issues noted here are probably not noticed by the infrequent visitor Where do you start with this? As a business visitor to South Africa the most important thing to me is WiFi connectivity. Forget it !. The longest time this week that the WiFi has been usable has been 5 minutes. I complained so they connected me to the conference WiFi - 10 minutes this time. When complaining again the response was that this was due to load shedding which is absolute rubbish (I work in IT) Everything is cut down from previous visits. There are no longer bathrobes in the bedrooms, no longer water and grapetiser in the room fridge to name just a couple of things that have changed Service in the bar area is excellent but as far as the restaurant is concerned my advice would be to eat in the casino. The food is OK but when you wait for 90 minutes for a Caesar Salad that is beyond a joke. The reason for this is obvious, a reduced number of kitchen and wait staff and the apparent prioritisation of room service over the restaurant service No newspapers or complementary snacks in the bar anymore are other examples of apparent cost savings in an environment where room rates seem to be more expensive than before. Be under no illusion, this is not a top class business hotel, many people i have met during my stay are not happy. I am not sure of the 'star' rating for this place is but to be honest it should be no more than 3 stars Management listen but do NOTHING and offer nothing to compensate you so be warned I spend approximately 200 days travelling per year around the world that this visit has left a terrible taste in my mouth. Will not stay here again !!!
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Date of stay: October 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puroshini Naidoo, General Manager at Pivot Hotel Montecasino
Responded 14 Oct 2022
Dear martinw-sydney Thank you for taking the time to share your experience at Southern Sun Montecasino. We endeavor to ensure that we create a great experience for our guests and any shortfalls if brought to our attention is rectified immediately or address so no future guest has the same or similar experience. In my time of absence, you met with Mr Nangomso Tate, Senior Manager bringing your concerns to his attention which was on the day prior to your departure. Unfortunately at this time, he could only work on rectifying your experience going forward. Due to the effects of the Covid 19 pandemic and our hotel having being closed for 18months, we reopened at the beginning of this year. With reopening and trying to rebuild business, we had to sell a hotel room night a significantly lower rate than prior years. With that being said, the rate of your stay if you look at your history with us is far less than prior years. This would relate to no added value items such as Grapetizer in the room and free bar snacks which are the only items we have removed. The service related issues which you have raised have been address by the team. We trust that you will afford us an opportunity in the future to rectify your past experience. Kind Regards, Puroshini Naidoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,271 - R 2,729 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
southern sun montecasino hotel fourways
FORMERLY KNOWN AS
Southern Sun Montecasino
LOCATION
South AfricaGautengGreater JohannesburgSandtonFourways
NUMBER OF ROOMS
194
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PIVOT HOTEL MONTECASINO - Now R 2 195 (Was R̶ ̶2̶ ̶4̶0̶5̶) - UPDATED 2024 Reviews & Price Comparison (Fourways, South Africa) - Tripadvisor

Frequently Asked Questions about Pivot Hotel Montecasino
Which popular attractions are close to Pivot Hotel Montecasino?
Nearby attractions include Montecasino (0.2 km), The Teatro (0.1 km), and Pieter Toerien Theatre (0.1 km).
What are some of the property amenities at Pivot Hotel Montecasino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pivot Hotel Montecasino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pivot Hotel Montecasino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Pivot Hotel Montecasino?
Conveniently located restaurants include Casa Bella Montecasino, Punchinello's Restaurant, and The Hussar Grill Montecasino.
Are there opportunities to exercise at Pivot Hotel Montecasino?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pivot Hotel Montecasino have airport transportation?
Yes, Pivot Hotel Montecasino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pivot Hotel Montecasino?
Yes, dry cleaning and laundry service are offered to guests.
Does Pivot Hotel Montecasino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pivot Hotel Montecasino?
Many travellers enjoy visiting Nelson Mandela Foundation (14.3 km) and Kilimanjaro Travel Sa (13.4 km).