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Best Western The Westerly Hotel

Traveller (72)
Room & Suite (31)
Dining (6)
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Hotel website
1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4 Canada See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
3 Star accommodation
Additional information
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Offers from Best Western The Westerly Hotel
Special Offer: BOOK DIRECT & SAVE
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Reviews (711)
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All reviewsgames roomnew wingliquor storebest westernsthe riverfamily restaurantcentral locationolder partcourtenay bcfront desk staffmain buildingnice roombeds were comfortablepool and hot tubcontinental breakfastcomox valleyvancouver island
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1 - 5 of 698 reviews
Reviewed 1 week ago

Lack of elevators in the section we were assigned made our stay very difficult and the staff seemed less than caring when I complained. Further, there was no effort to provide better accommodations. Our ages are 78 and 75 and we can negotiates stairs but...More

Review collected in partnership with Best Western
Thank lsth0mp
Response from Managing O, Managing O at Best Western The Westerly HotelResponded 1 week ago

Dear Isth0mp Please accept our apologies for not being able to accommodate you a room with easier access. Summer is very busy.Our front desk is more than willing and able to assist with your luggage under the circumstances and I again apologize that this was...More

Hotel's Favourite
Reviewed 23 July 2018

Rooms are large- with microwaves, icebox, coffee makers etc,,,,comfortable and clean,,,staff is friendly and helpful....the breakfast was outstanding ( the kitchen also the kitchen for the pub)....reasonably pricedMore

Thank jameslfoley
Response from d b, Manging O at Best Western The Westerly HotelResponded 23 July 2018

Dear jameslfoley It is lovely to hear you had a great stay with us and we appreciate you taking the time to tell others about our hotel and services. We are so glad you enjoyed our restaurants as well as the hotel. Our staff would...More

Reviewed 3 weeks ago via mobile

We checked in and our room was located right above the pool tables, which the lady at the desk told us that it gets very busy and noisey. That was the first red flag, then we went to our room and it was overlooking a...More

Thank Hipjunkies
Response from Managing O, Managin O at Best Western The Westerly HotelResponded 1 week ago

Dear Hipjunkies Thank you for letting us know how much you enjoyed the new room! We are glad you were pleased with all the components of it. FYI we are currently renovating the older wing! Cheers

Reviewed 5 weeks ago

I recently had my first stay at this hotel. I found the parking to be challenging in front of the hotel but found some parking underneath the hotel. Normally I'm okay with that but since the elevator was out of commission, i had to haul...More

Thank westcanguy
Response from Managing O, Mangaging O at Best Western The Westerly HotelResponded 4 weeks ago

Dear westcanguy Thank you for your extensive response to your stay with us. We apologize for the elevator being out of service and our staff would have been happy to assist with your luggage. We are glad you liked the vouchers and were able to...More

Reviewed 9 August 2018

Have experienced many BW but really like this one. Staff very helpful, room clean and comfortable and love the choices of where to have a drink, eat, great oven fired pizza, 10 craft beers to choose from. Beautiful big sitting area where you can bring...More

Review collected in partnership with Best Western
Thank 637barbarav
Response from Managing O, Managing O at Best Western The Westerly HotelResponded 14 August 2018

Dear 637barbarav Thank you so much for such a wonderful review!! We do have lots of onsite amenities that makes it easy if you are tired after travelling! Also the surrounding area has much to offer without even getting in your car. Thank you for...More

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Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 67 guestrooms, inclusive ...More of our 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, guest coin laundry, and meeting facilities. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$123 - US$175 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Traveller (72)
Room & Suite (31)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
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Questions & Answers
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9 February 2018|
AnswerShow all 4 answers
Response from Jo-Ann S | Reviewed this property |
they had coffee makers but I can't say for sure if it was a keruig or not but am thinking it was.
16 December 2017|
AnswerShow all 2 answers
Response from Managing O | Property representative |
We have Simmons Beautyrest beds. Glad you enjoyed it!
Evelyn R
8 April 2015|
AnswerShow all 5 answers
Response from Corinne B | Property representative |
Hi Evelyn, Thank you for your interest in BEST WESTERN, The Westerly Hotel & Convention Centre and yes we do have wheelchair accessible rooms with roll in showers. Please call us direct at 250-338-7741 and we can go over... More
Room Tips
"Ask for a room in the new wing though I'm sure the others are fine...the new wing is very updated but in..."
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"I was in the Mountainside wing which was quiet."
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"Get a view of the river."
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"Try to get a room overlooking the river!"
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