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The Ship and Castle

Traveller (35)
Dining (12)
Room & Suite (10)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Non-smoking hotel
Public Wifi
Room features
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS

Location

Full view
46Car recommended
Grade: 46 out of 100
10Restaurantswithin 1 km
3Attractionswithin 1 km
322Reviews
39Photos
2Q+A
40Room tips
Traveller rating
  • 101
  • 81
  • 43
  • 47
  • 50
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Stopped off here on way home for a drink on a nice Sunday evening... thought we,'d sit inside as it was a little chilly.. absolutely empty except for a family who obviously new the staff... no atmosphere... such a shame as sure this pub could be a little gold mine if in the
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We stayed in the family room with two young kids... which is directly above the main bar. They had karaoke on until midnight which was booming in our room about as loud as in the bar. We complained but were told tough. No room change, no discount, just it'll finish at midnight.
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I seldom review places that I have eaten but occasionally do when somewhere impresses or appalls me. I have been eating at this restaurant a few times a year for several years but I will not be returning until something changes. I think I ordered the most expensive steak on the
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To be fair this should be 3 and half but that's not an option! We visited this pub on Our way home not knowing what to expect. First impressions were good. We ordered drinks and chose meals. Staff were more than happy to substitute chips for potatoes. One bad point no soap in
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stopped here on a sunday for food,whilst ordering at the bar we were informed that there was just one bitter to choose from with reasonable excuse as the bar was short staffed, we ordered two meals and 15 mins later were told there was no smoked salmon so I choose another meal,
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Album Categories
All photosTravellerDining Room & Suite
room 3
Rubbish and fag butts everywhere in the garden
stunning views!
Our room
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12
I was the said senior bar person on that shift and the girl that was called a tart by myself, was a former employee who was dismissed for the same behaviour...flirting outrageously with male customers, which resulted in fake £50 notes being excepted by her...yes 2 of them....the younger bar maid had agreed that afternoon to stay on and help me with evening shift as I was ill...all was fine until the said other girl came in, then the bar maid started playing up saying she didn't want to stay, even though we were busy, I told her that she couldn't go because we were busy, she to which replied I don't feel well I am going to get the bus....I of course was angry & upset that she walked out when we still had a bar full of customers.....I had to phone the owner to come help me as at this point I was feeling very ill ( I then spent the next 8 days in bed very ill )....I have had a look to see who you are Tracey Doole & she that you are the bar maids mum !! your entire review is flawed as yes you came in to see your daughter for 10 mins that eve on your way home from cabot...what you fail to say is that your daughter who made out she was ill....in fact she wasn't as she took herself off clubbing straight from the pub.....to say I was unprofessional is a slander as not once did I raise to the flirting young girl shouting at me...but as she was asked to leave the pub before this & wouldn't....she stood at the bar with your daughter trying to get me to rise into a row of which I wouldn't......next time you wish too leave a review please make sure that you know the entire facts....yours sincerely the senior bar person.
What time can we get into our rooms please.
You will need to contact the hotel to see if a room is available early but normally after 3pm.
0 votes
"Don't bother"
"Please don't bother"
"As we only used the restaurant I have no idea what the hotel part of the Ship and Castle is like."
"I stayed in Room 6 which is great"
"No tips I'm afraid."
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PRICE RANGE
US$86 - US$93 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Mezze's The Ship and Castle
LOCATION
United KingdomEnglandCongresbury
NUMBER OF ROOMS
6
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