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The Ship and Castle

Traveller (30)
Dining (12)
Room & Suite (10)


Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast Available
Non-smoking hotel
Public Wifi
Room features
Non-smoking rooms
Good to know


Full view
46Car recommended
Grade: 46 out of 100
10Restaurantswithin 1 km
3Attractionswithin 1 km
40Room tips
Traveller rating
  • 100
  • 81
  • 43
  • 47
  • 50
Time of year
Traveller type
  • Filter
  • English
Popular mentions
Had Christmas lunch here 2010 and whilst starters and pudding was lovely main course was pretty average. A glass broke in my daughters mouth and apart from asking us to fill in the accident book they showed little concern. Upon returning home we realised they had overcharged us
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we rather liked this place, top marks for the refurb on this old pub, old meats new in a very tasteful way. Rooms were very nice, and tastefull decorated, shower was cold and we had to wait over a hour for it to get warm, bit of a pain when you are going out, both me and the
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Stayed at the nearby Doubletree by Hilton Cadbury House, and as a big fan, had had a magnificent Chateau Briand, albeit somewhat chastened by the end of the meal poor service, the intense fly invasion and ultimately, the insult of the bill for said experience at the Marco Pierre
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All photosTravellerDining Room & Suite
room 3
Rubbish and fag butts everywhere in the garden
stunning views!
Our room
I was the said senior bar person on that shift and the girl that was called a tart by myself, was a former employee who was dismissed for the same behaviour...flirting outrageously with male customers, which resulted in fake £50 notes being excepted by her...yes 2 of them....the younger bar maid had agreed that afternoon to stay on and help me with evening shift as I was ill...all was fine until the said other girl came in, then the bar maid started playing up saying she didn't want to stay, even though we were busy, I told her that she couldn't go because we were busy, she to which replied I don't feel well I am going to get the bus....I of course was angry & upset that she walked out when we still had a bar full of customers.....I had to phone the owner to come help me as at this point I was feeling very ill ( I then spent the next 8 days in bed very ill )....I have had a look to see who you are Tracey Doole & she that you are the bar maids mum !! your entire review is flawed as yes you came in to see your daughter for 10 mins that eve on your way home from cabot...what you fail to say is that your daughter who made out she was ill....in fact she wasn't as she took herself off clubbing straight from the pub.....to say I was unprofessional is a slander as not once did I raise to the flirting young girl shouting at me...but as she was asked to leave the pub before this & wouldn't....she stood at the bar with your daughter trying to get me to rise into a row of which I wouldn't......next time you wish too leave a review please make sure that you know the entire facts....yours sincerely the senior bar person.
What time can we get into our rooms please.
You will need to contact the hotel to see if a room is available early but normally after 3pm.
0 votes
"Don't bother"
"Please don't bother"
"As we only used the restaurant I have no idea what the hotel part of the Ship and Castle is like."
"I stayed in Room 6 which is great"
"No tips I'm afraid."
US$86 - US$93 (Based on Average Rates for a Standard Room)
Mezze's The Ship and Castle
United KingdomEnglandCongresbury
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