We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewssunset cruisebreathtaking viewsoverlooking the lakeview from the balconytiger fishneck and shoulder massagerelaxing staycomfortable roomsfood was averageboat safarinext morningtwo night staybuffet dinnerfishing triprim flow poolinfinity pooldining area
The views are lovely but the dam water does not look healthy and everyone we spoke to caught nothing! Our Delux room was lovely but had to call housekeeping back to remove cigarette butts and complete making up our children’s standard room. Service throughout the...More
good environment ,safe ,quiet with big enough room to move around. Rooms give the nice view of the dam and the mountains in the area. Their menu is excellent to enjoy the breakfast lunch and dinner. The set up in that hotel is made to...More
Great location with amazing views. The facilities are charming and ample. Large room with King bed, very comfortable. Internet service while free was spotty, could use upgrading. Dinning facilities were satisfactory with a very good breakfast service. We were expecting to be provided with information...More
I had the pleasure of staying at this hotel recently and look forward to my next visit. Comfortable rooms, stunning public areas and awesome views over the dam. Great staff and very good "African Themed" foods - by African themed, I mean that the food...More
We went up for the weekend and it was our first time at the lodge, we had great expectations and were very excited to have a relaxing weekend, expectations were shortly destroyed by the staff. No friendly welcome at reception, no porter to help with...More
Management response:Responded 5 October 2017
Thank you for your comments.
It was rather disturbing to receive your review as this level of customer service is not acceptable.
Our 4 star rating does not reflect your experience at the lodge. We are currently investigating this matter and will be discussing with...More