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Vasilias 370 02 Greece
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Traveller (961)
Pool & Beach (190)
Room & Suite (175)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 2 in Vasilias
Location
Cleanliness
Service
Value
Travellers' Choice
Luxury hotel in Skiathos, Sporades islands in Greece. Overlooking the beach of Vasilias, Kassandra Bay is situated among olive and pine trees that add to the scenery a relaxing aroma. Recently renovated, the hotel is lavishly decorated with bright colours, whilst the rooms offer amenities that help embody the feeling of being at home.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Public wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Plunge pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Hiking
Ski school
Windsurfing
Fishing
Table tennis
Children's playground
Indoor play area for children
Kids pool
Highchairs available
Airport transportation
Car hire
Banquet room
Meeting rooms
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Chapel / shrine
Concierge
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German, Greek
1267Reviews115Q+A100Room tips
Traveller rating
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Popular mentions
pekka l wrote a review 23 May
jerevan11 contributions14 helpful votes
Came with 4 star expectations, left with a lot less experienced. Facilities out of date and uncomfortable, ridiculous todella policing. Power outage left toilets flowing for the night. Hygiene questionable with staff showing their noses.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from ΣΤΕΦΑΝΟΣ ΕΜΜΑΝΟΥΗΛ, Guest Services / Front Office at Kassandra Bay Resort & Spa
Responded 4 days ago
Dear juksuJerevan, Thank you for taking the time to review your experience in our resort. Following our face to face conversation, since you are inhouse, as soon as we saw your TripAdvisor review, we would like to clarify that our sanitary stations were filled as soon as we noticed they were empty. Therefore, in regards to your concern about us keeping the safety measures about Covid-19, we would like to assure you, that we do take all the obliged measures regarding Covid. Furthermore, regarding the flushing issue, we would like to apologize for the inconvenience caused, and as soon as you raised the issue, it was dealt immediately. We would appreciate your honest feedback anytime, as this is something that helps us better ourselves. Kind regards, Stefanos Emmanouil Front Office Manager
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UKtravellerdoc wrote a review 20 May
33 contributions66 helpful votes
This is very fair review, and meant to give the management a chance to improve this hotel. I hope they take it positively. Those who have given this hotel a 5 star rating must have never set foot outside Skiathos. This hotel is at best a 3 star accommodation by any international standards. To understand what is a 5 star hotel and how it should operate, I suggest the management make a visit to Dubai, London, Singapore, Japan, south Korea, Bali or even neighbouring Turkey and they will soon realise (I hope) how they should build and operate a 5 star hotel. 1-The long list of problems with this hotel starts with the design of bathroom. Very small bathrooms with the standard only worthy of a bed and breakfast hostel. 2- it takes 5-10 minutes for the hot water to start running, so be prepared to stand in a cold showe waiting for the water to get warm. 3- there is no ventilation so after each shower the ting bathroom gets so misty that you can't see anything. 4- Plumbing is so badly designed that the waste foamy water from the bathtub comes out of a drain in the main area, so as soon as you come out of bathtub you set foot on flooded floor full of foam and dirty water! 5- flush tanks keep running, they must have designed the plumbing in a way that all the wastewaters from top floors are drained to the lower floors so you keep hearing draining waters. 6- Rooms are freezing cold with no heating system. We ask for duvets but instead were provided by paper thin blankets that wasn't keeping us warm. 7- there is no dressing table with mirrors and with the misty bathroom putting make-up is a huge hurdle. We raised this several times with the reception and asked for a mirror and were told that they didn't have any mirror! 8- standard of cleaning of the room is very poor and even after cleaning you can see hairs, and foot marks in the floor. 9- We are very concerned about the security in this place. In one occasion a plumber opened our door and entered our room without knocking the door and straight went to the bathroom to do a maintenance job! In another occasion our door was accessed by a member of staff and when we asked what he wanted he said sorry and left! These are totally unacceptable and won't happen in any 5 star hotel anywhere in the world. 10- I wouldn't even start to write about the quality of food as some of previous reviewers have already reviewed how overcooked and unappetising the food is. Overall, this facility is in need of a professional manager who has an eye for details and can train the staff. We will most certainly not return to this place and I wouldn't recommend it to anyone who would like to have a true 5 star experience.
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Date of stay: May 2022Trip type: Travelled
Room Tip: This isn't a 5 star hotel. Avoid. Run down facilities, overpriced and untrained staff
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1 Helpful vote
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Response from ΣΤΕΦΑΝΟΣ ΕΜΜΑΝΟΥΗΛ, Guest Services / Front Office at Kassandra Bay Resort & Spa
Responded 1 week ago
Dear UKtravellerdoc, Thank you for taking the time to review your experience at Kassandra Bay Resort, Suites & Spa. Having taken into consideration all the issues you raised regarding your overall stay in our hotel, we would like to have the opportunity to address the issues at hand relatively. It seems rather difficult for us to view your criticism as constructive, given the fact that none of the mentioned issues were addressed to our managers, who are on site every day almost all day long. Therefore, we believe that had you mentioned your room issues, at least with our front office manager, we would solve everything on the spot. As you may have noticed, all our reviews clearly state the first class service we provide our guests, and that our staff goes the extra mile in order to make sure all our guests’ needs are attended to. Moving on to address the matters separately. The size of our bathrooms has never been an issue for our guests, on the contrary, they found the bathrooms to be rather big in regards to the room itself, so it is a surprise for us that you raised such a complaint. Given the fact that you chose the beautiful island of Skiathos for your summer holidays, you shouldn’t have been surprised by some peculiarities in the water supply system. In any case, your constantly running flush tank, or the overflow from the bathroom drain, was dealt immediately from our maintenance team, and as far as our log is registered, we have not seen any other complaint that this has been going on for the duration of your stay, so we assume it was a one time incident. Our hotel is fully in harmony with standard GDPR protocol, therefore, no member of our staff or our maintenance team enters your room, without you being informed in advance, which in our log book entries, that was the case. In regards to our heating system, kindly be informed that since we are a hotel that is operating during summer season only, our air conditions are set by default to cold mode, therefore, we could not change the default settings. We have provided you with extra blankets, which we presume would suit you, however, if they didn’t, again, we have no entry in our log book that you wished for thicker blankets in the room. Had we known so, we would have arranged for thicker blankets for you. As you were informed during your check in procedure, our hotel maintains an internal information application called Exclusivi, where you can give your real time feedback during your stay regarding your experience in our hotel. We have noticed that during your stay you rated your experience as a 10/10, therefore, that gave us the impression that you were having a good time and that you really enjoyed your time spent in our hotel. As you realize, your TripAdvisor review, came as a total surprise to us all after your rating. Dear UKtravellerdoc, the truth is, considering your similar low rated reviews from your past hotel experiences, we are rather hesitant about your good mood that you mention you have in the beginning. We clearly accept every review & comment, clearly yours too, however, in no circumstances can we allow comments such as “lack of professionalism” define our managers & staff, as thousands of satisfied guests throughout the years can refute you at a glance in all the respective review sites. Our sincerest of apologies for not being able to meet your high standards, and we do hope that, in the future, you choose a unit that can suffice for your needs. Kind regards, Stefanos Emmanouil Front Office Manager
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Daniel wrote a review 20 May
Bromley Cross, United Kingdom3 contributions2 helpful votes
Arrived and got to our room, room wasn’t to our taste so we upgraded to a suite room, room was lovely and the view from the balcony even better! By being in a suite room we had a private pool and private part of the beach which we used well and loved! Staff very friendly, guy on the beach that brings food and drinks was excellent too! We used the water taxi from the beach to head into town most nights and was super handy and at €3.50 each cheaper than a taxi too. Staff are happy to hire a taxi for you from reception and it’s €10 each way to town. The 3 pools are excellent and all clean, some are a little chilly first thing in the morning but soon warm up by mid day. Food and drink in hotel is excellent too as is the Rada restaurant on the beach Will certainly visit again!
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Date of stay: May 2022Trip type: Travelled
Room Tip: Use the water taxi and eat at Lo&La in the old port!
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1 Helpful vote
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Response from ΣΤΕΦΑΝΟΣ ΕΜΜΑΝΟΥΗΛ, Guest Services / Front Office at Kassandra Bay Resort & Spa
Responded 1 week ago
Dear _danielsibson_, Thank you for your excellent review regarding your experience at Kassandra Bay Resort, Suites & Spa. We couldn't be happier that we were able to provide you with an experience memorable and worthy of a 5 star review. Hope you visit us again in the near future. Kind regards, Stefanos Emmanouil Front Office Manager
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Tam A wrote a review 19 May
2 contributions
We stayed here for a relaxing break in May. It’s nice and close to the beach with a good pool. Despina is also amazing with really good customer service. She went out of her way to make our stay enjoyable. If you’re looking for a simple holiday this location would be a great option.
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Date of stay: May 2022Trip type: Travelled
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Response from ΣΤΕΦΑΝΟΣ ΕΜΜΑΝΟΥΗΛ, Guest Services / Front Office at Kassandra Bay Resort & Spa
Responded 1 week ago
Dear 746tama, Thank you so much for taking the time to review your stay in our hotel. We are glad our staff catered you in the very best possible way. Looking forward to your next visit. Kind regards, Stefanos Emmanouil Front Office Manager
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Paul H wrote a review 15 May
Sutton Valence, United Kingdom2 contributions2 helpful votes
It has been our seventh visit to Kasandra Bay and to our extended family at this fantastic hotel. Again we can only praise the staff so happy and helpful .Our room as always such a great view and clean and large. The food managed by George was very tasty and once the buffet had opened a few days into our stay was so much easier to navigate. Thanasis in the restaurant managed the place to military precision and very attentive. We can only say nice things about our stay again and see you next year,we can't wait
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from ΣΤΕΦΑΝΟΣ ΕΜΜΑΝΟΥΗΛ, Guest Services / Front Office at Kassandra Bay Resort & Spa
Responded 2 weeks ago
Dear Mr Hollman, How lovely was it to see you again this year! We couldn't be happier that your repeated preference in our resort, leaves you with nothing but good memories and the feeling that you should be back every year. Always a pleasure seeing you and looking forward to your next year's visit. Best regards, Stefanos Emmanouil Front Office Manager
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PRICE RANGE
US$135 - US$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kassandra bay skiathos
LOCATION
GreeceSporadesSkiathosVasilias
NUMBER OF ROOMS
133
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Frequently Asked Questions about Kassandra Bay Resort & Spa
Which popular attractions are close to Kassandra Bay Resort & Spa?
Nearby attractions include Mojo Bar by the Sea (0.7 km), Vasilias Beach (0.04 km), and Achladies beach (0.8 km).
What are some of the property amenities at Kassandra Bay Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Kassandra Bay Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Kassandra Bay Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Kassandra Bay Resort & Spa?
Conveniently located restaurants include Anastasia's Restaurant, Porta Rossa, and Phoenix Sky Line Restaurant Bar.
Are there opportunities to exercise at Kassandra Bay Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Kassandra Bay Resort & Spa have airport transportation?
Yes, Kassandra Bay Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kassandra Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Kassandra Bay Resort & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Kassandra Bay Resort & Spa?
The staff speaks multiple languages, including English, German, and Greek.
Are there any historical sites close to Kassandra Bay Resort & Spa?
Many travellers enjoy visiting The Papadiamandis House (2.0 km).