Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#89 of 260 hotels in Cape Town
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Old Bank Hotel, a restored heritage building built in 1902 by renowned architects Black and Fagg, was the original Nedbank building in the Cape. Oozing charm and sophistication, old meets new in this celebration of classic Victorian architecture and modern design. The entrance to the hotel is via a towering domed glass arch on the ground floor where a doorman will meet you and guide you up to the 8th floor. The elevator doors open into a light and open space that holds the reception, a private dining area and restaurant, a state of the art wine cellar and a show-stopping bar - the perfect space to sit back and enjoy the city views with a classic Old Fashioned or one of our signature cocktails. On warm summer days relax on the loungers and breathe in the distant sounds of the vibrant city below. Old Bank offers free WiFi throughout. Spacious bedrooms and en-suite bathrooms with showers are decorated with modern elegance and luxurious finishings. Choose between Deluxe or Superior Rooms, Suites, or spoil yourself to a few nights in the sought-after Presidential Suite.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Location
85 St George's Mall, 8000 South Africa
Old Bank Hotel
149 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Old Bank Hotel comes highly recommended for its exceptional cleanliness, with guests frequently applauding the pristine condition of both rooms and facilities. While the rooms are celebrated for their spaciousness and comfort, a few guests have noted occasional noise and maintenance issues. The staff's attentive and friendly service is a standout feature, although rare miscommunications happen.
Its prime location in Cape Town's CBD is a big draw, despite some concerns about noise and parking. The hotel's appealing amenities, including valet parking and diverse breakfast choices, contribute to its reputation as a stylish establishment offering good value.
Location
Central
Atmosphere
Charming
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Give this new hotel right in the middle of the CBD a chance, you won't regret it. Very friendly and helpful staff, from the doormen Muneeb and Dylan to the breakfast/restaurant servers and front desk. The included breakfast is probably the best I've had in any hotel anywhere, restaurant quality with a diverse menu ranging from a unique take on pancakes (flapjacks) to salmon and avocado toast to eggs benedict on Swiss rösti. Also great coffee and cappuccinos at breakfast, all served in a light and nicely designed lounge on the 8th floor. The rooms have large windows, extremely comfortable beds, and, like the whole hotel, are in a combination historic-modern urban aesthetic that's hard to describe but very pleasant and homey. Location is right on a pedestrian street, near many street markets and a quick walk to many good restaurants and bars on Long Street or anywhere else in the CBD. Only downside is that immediate surroundings of hotel feel a bit deserted and sketchy to walk at night, but that's true of almost anywhere in the CBD outside of the immediate Long-Kloof street corridor. Staying in the CBD means you're a quick Uber trip from almost any tourist destination in Cape Town and also near all of the MyCiti bus routes that are very efficient to take you to different central and coastal parts of town. All in all, an ideal place for a quick tourist visit to Cape Town or also for a longer work trip.
Read more
Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, Owner at Old Bank Hotel
Responded 13 Jul 2022
Dear @LConwell, We thank you kindly for this incredible feedback and are so happy to hear that you had an amazing stay with us at Old Bank Hotel. Your feedback means the world to us as our team strive to offer the very best stay to our guests! We're so happy to hear that you particularly enjoyed our location, coffees, breakfast menu, the comfort of our rooms and the style of our decor. We hope to welcome you back to make more happy memories soon. Take care.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One enters the building at the Nedbank entrance, and take the lift to the 8th floor where the reception, lounge, bar and restaurant is situated. The hotel is situated in a beautifully restored building, with elegant modern touches that blends well with the old architecture like the wrought iron staircase. The rooms are spacious and perfectly appointed with all the luxuries you'd expect in a new hotel. The original wooden floors and window frames add a touch of nostalgia to compliment the furnishings.
Breakfast was delicious - the eggs benedict is definitely recommended! Regrettably we did not have any other meals in the hotel, but the items are very reasonably priced for a 4 star hotel in the heart of Cape Town.
The hotel is one block from Greenmarket Square, which can be noisy in the mornings if you are a light sleeper. The City Sightseeing bus stop, Company Gardens, various restaurants and other attractions are within easy walking distance for those wishing to explore the city on foot.
All in all a great hotel and comfortable base when staying in Cape Town!
Read more
Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, Owner at Old Bank Hotel
Responded 03 May 2022
Hi Lize, thank you so much for taking the time to write this great review! We are so happy to hear that you enjoyed your stay in our beautifully restored hotel and your spacious room. We are also glad that you enjoyed the eggs benedict, it really is a great dish. It was such a pleasure to have you stay with us and we look forward to your next visit. Until then, take care.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I stayed here for over a month which simply flew past and can't say enough about how amazing it was. I hope to do another stint in the hotel before leaving South Africa.
Where to start... I think a good starting point when talking about this hotel is it's staff. If only I made a note of everyones names to thank them personally but literally every single person from security to reception to house keeping were impeccable. I loved how everyone knew my name and would great me with a friendly smile every morning. Silly I know but it makes you feel important and taken care of which they absolutely do.
And who can resist a giant smile at the reception when you're not a morning person like myself. You can't help but smile back.
Checkin was effortless as were the room extensions I kept doing because I didn't want to leave.
There is one staff member however I do recall and would like to thank them, that being Dylan from the security office which went above and beyond. Unfortunately I had my cell phone pickpocketed in Cape Town central which I suppose is to be expected. He heard about it and anytime I went downstairs he made sure I felt safe. He even escorted me to the Main Street and showed me which route to take for my own safety. He really is a wonderful member of the Old Bank Hotel team.
The second item worth mentioning is the brand new hotel itself. Its only been open I believe since April and shows with the squeaky clean and modern finishes. The shower is fantastic,.. large enough to have a party with all rooms having smart tv's etc. Amentities are great, not some cheap soap they've rebranded but amenities you can actually use.
On that I have to thank the housekeeping team for their amazing service. The team manager especially, full of smiles and sorts out any requests you may have in a heartbeat.
I would absolutely recommend this hotel. I usually stay exclusively at 5 stars, but this one became my home away from home.
Thank you Old Bank Hotel staff.
Read more
Date of stay: August 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, Owner at Old Bank Hotel
Responded 13 Sept 2022
Wow! We are blown away by this incredible review. We thank you so much for taking the time to leave us with this invaluable feedback and we are SO happy to hear that you enjoyed every element of your stay - it's feedback like this that makes what we do the most rewarding job in the world. We can't stress how much of an absolute pleasure it was having you stay with us, and we look forward to your next visit. Take care!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed for the first four nights of our honeymoon tour of South Africa. The welcome we received was fab! Instantly relaxed! Our room had been ‘honeymoon dressed’ with rose petals across the bed and floor, friends had ordered roses and champagne which was all set up, the porter opening the champagne for us to enjoy!’ Each evening when we got back from our busy days we dropped into the bar for a ‘nightcap’, the brilliant Aretha behind the bar always had a smile and wanted to know how each day had gone. Breakfast was good. The coffee fresh and strong! The Old Bank is just that, a beautiful building, previously a bank, tastefully transformed into a great hotel.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Bailey, Marketing at Old Bank Hotel
Responded 28 Mar 2023
Hi Alan, thank you so much for taking the time to write this amazing review and for choosing to stay at Old Bank Hotel! We are so pleased that you chose to stay with us for the first leg of your SA adventure and we couldn't be more thrilled that our staff went the extra mile and treated you like the special guest you are. We look forward to your next stay with us. Kind regards, Old Bank Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first time in Cape Town and we loved the hotel. The rooms are huge, modern and quiet, with a fab shower. Breakfast was always very fresh and delicious. The staff were amazing and couldn't do enough for you. The location was perfect for the hop on/hop off bus (literally 2 mins away) and whilst we walked to the V&A during the day we jumped in an UBER after dark which only cost £2.50. We would definitely stay here again if we return to Cape Town.
Read more
Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, Owner at Old Bank Hotel
Responded 26 Sept 2022
Dear Nicky, What a glowing review - thank you! It is so reassuring to us as a team to read such reviews, it means that every ounce of time and energy we put into what we do is recognised and appreciated. Thank you again for taking the time to leave this review and for your recommendation. We look forward to next stay with us. Warm Regards, The Old Bank Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at the Old Bank Hotel after 2 days of roadtripping from Johannesburg to Cape Town. If you choose to make use of the paid for parking they have on offer, The Old Bank Hotel makes use of a valet service as you cannot take your own car to the parking lot.
After handing our keys over to the valet service, we were shown to our room and had just unpacked all our clothes when we realised our room had no windows that could open and the aircon wasn't working.
I put a call through to reception and they promised to fix the issue. After the handyman could not figure out what was happening to our aircon, we were provided an upgraded room at no additional cost. This room had windows that could open, was much larger and the aircon worked. We were very happy for this uograde.
The bed in our room was so comfortable! When I got out of my bath and into my pajamas, i sank right into the bed and slept late for the first time in months. We were awoken by the daytime singer, a lady who is visually impaired, who sings gospel songs in exchange for money. I used to live in Cape Town and I had completely forgotten about her. Hearing her sing, made me realise that I am definitely home.
The breakfast here is a buffet style that includes all the continental breakfast favourites like pastries and jams and fruits as well as warm breakfast options. The waiter told me that if I didn't want anything from the buffet, I was welcome to order a custom breakfast.
One thing to note about this place, their service is top tier on all fronts.
On our second night my oartner and I decided to order room service. I ordered the Mamma Mia with chicken and unfortunately my chicken was raw. Insent it back, disappointed for the first time in the hotel. The apologised and said the chef used thebwring cut of chicken so it didn't cook through. My partner ordered a burger. Overall the room service is not a service i would recommend. My partner got sick the following day after only eating at the hotel's restaurant the previous day.
Mixed feeling about this place.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, Marketing at Old Bank Hotel
Responded 09 Jan 2024
Hi there. We're grateful for your choice of staying with us at Old Bank Hotel and for sharing your comprehensive experience. Your detailed feedback is invaluable, and we're thrilled to learn about the positive aspects of your stay. Ensuring your comfort and promptly addressing concerns like the room concerns is our top priority. We're delighted that the upgraded room and comfortable bed contributed to a restful night's sleep, offering you the relaxation you deserve. We apologise for the inconvenience with the room service, and your understanding is truly appreciated. Your feedback will be used to enhance our culinary offerings, providing a consistently delightful dining experience for our guests. Thank you for recognising our top-tier service, and we look forward to the opportunity to welcome you back for another memorable stay. Warm regards, Old Bank Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I do a lot of traveling and for the most part have had good luck with hotels, but Old Bank Hotel in Cape Town really stands out above the rest. The rooms are very clean and spacious (I love the wood floors), with a mini fridge and coffee maker. The breakfast provides a lot of options, and some nutritious room service entrees when you're too exhausted at the end of the day of exploring to head back out.
The location is central, beside Greenmarket Square, within walking distance to a lot of popular spots (15 minutes or less to places like Bo Kaap, Company Gardens, District Six Museum) or a short and affordable cab or Uber ride to other locations. But it was the staff, from the people who greet you downstairs, to the front desk, housekeeping, and dining and room service staff, that truly made the stay. Everyone was so friendly and helpful, answered my many questions, and gave me some great tour guide recommendations that ended up being some highlights of my trip (Rene of We Do Tours and Pete the hiking guide). As a solo traveler I want to add that I felt completely safe the entire time.
Lastly, I often travel as a standby passenger, and on my first attempt of the departure flight I was unable to get a seat on the plane. I was grateful to know that Old Bank had availability for me to return one more night, knowing I could return to these guys truly made a somewhat stressful travel setback a lot easier. Hands down I recommend anyone traveling to Cape Town to book your stay at the Old Bank Hotel. I can't imagine a better deal for the rates you get there. If I ever get to return to Cape Town that's where I'll stay again. Thanks to everyone for such a great experience!
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Bailey, Marketing at Old Bank Hotel
Responded 11 Apr 2023
Hi there, thank you so much for taking the time to write this amazing review and for choosing to stay at Old Bank Hotel! We are thrilled to hear you enjoyed your stay with us as much as we enjoyed hosting you. We are especially glad that our staff were welcoming and treated you like the special guest you are. We look forward to your next stay with us. Kind regards, Old Bank Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Room: Blood stains on duvet. Very noisy due to single-glazed windows, and nothing is properly secured, causing creaking doors and window frames all evening/night. Not cleaned properly. Also some pieces of laminate broken. The room is also very clumsily put together, so you cannot blow dry your hair in the shower (no socket). If you leave a can of drink in the minibar one day, they will tell you to close it the next day. By the way, the can didn't even get cold because the refrigerator is broken😂.
Service: You will generally be greeted. However, I borrowed an iron, shirt was ruined because the iron was dirty (I can't get it out).
Breakfast: very monotonous, often finished. If you get there early and for a day, fine. As others have already indicated, it is better to get coffee outside.
Went to another hotel 2 days before departure. Refund? Well, a week later I still haven't received anything.
Read more
Date of stay: December 2023Trip type: Travelled solo
Room Tip:Lokatie in de stad is vaak ook vies, stinkt er. Bekijk meerdere kamers, want ze lichten je op.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the most amazing 3 night stay here as part of our honeymoon trip in South Africa. The staff were amazing and couldn't do enough for us.
The food was delicious and catered well for me too, being vegetarian.
This is a great place to base your trip to Cape Town around. We took the city sightseeing bus tour a lot of the time to get around and learn about the city and there is a stop just around the corner :). Whilst in Cape Town we did table mountain, visited the V&A Waterfront, took a boat trip around the harbour at V&A, Kirstenbosch botanical gardens and both the blue and red bus tours. There's lots more we need to do so will have to return one day!
Parking is available here at R100 per night and the hotel take the car and bring it to you as needed. We only had the car for one night as we were at the end of our journey in Cape Town and to be honest you don't have to have a car to explore.
Thank you to everyone for giving us an unforgettable experience and the best honeymoon we could have asked for! We hope to return one day in the not too distant future.
We would recommend Old Bank Hotel to everyone.
All the best, Becky & Tom
Read more
Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Bailey, Marketing at Old Bank Hotel
Responded 10 Mar 2023
Hi Becky, thank you so much for taking the time to write this amazing review and for choosing to stay at Old Bank Hotel for your honeymoon! We are thrilled to hear you enjoyed your stay with us as much as we enjoyed hosting you. We are glad that you took full advantage of our convenient and central location and took the opportunity to explore our beautiful city. We are especially delighted that our staff were amazing and went out of their way to treat you like the special guest you are. Congratulations once again. We look forward to your next stay with us. Kind regards, Old Bank Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located right in central Cape Town adjacent to Green Market Square. Hotel is above an operating bank. You have to access the hotel by lift at street level but there is porters/security on duty 24 hours. Our rate included breakfast which was traditional buffet but you could also order specialised items off the menu at no additional cost. We found the breakfast very good. There is a bar and the restaurant is open for lunch and dinner. It only has a limited menu but we were very happy with the 1 dinner and lunch we had. Service was excellent. Our room was good, serviced daily and very good value. Stayed 4 nights. All staff were very friendly and efficient. Would definitely recommend this hotel if staying in the CBD.
Read more
Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, Marketing at Old Bank Hotel
Responded 12 Jul 2023
Hi there. Thank you so much for choosing to stay with us at Old Bank Hotel, and for taking the time to share your fantastic experience. We are absolutely thrilled to hear that your stay with us was nothing short of wonderful. It brings us great joy to know that you enjoyed the culinary offerings at our in-house restaurant, 1902 Bistro. From the delicious breakfast to the delightful lunch and dinner, we strive to provide a memorable dining experience for our guests. We are happy to hear that you had the chance to unwind and savour refreshing drinks at our B&F Bar. Your kind words regarding our staff truly warm our hearts. Our dedicated team members work tirelessly to ensure that every guest feels welcome and attended to with utmost care. It's wonderful to hear that their warm and attentive service added that extra touch to your stay. Thank you for your kind recommendation. We genuinely appreciate your support and look forward to welcoming you back for another exceptional stay. Warm regards, Old Bank Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Cape Town area.
PRICE RANGE
R 1,409 - R 2,265 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape Town
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
