I have stayed in the largest (6) and smallest (1) rooms and I enjoyed both equally. I can truly say that comfort and luxury is not dependent on size. Ideas Cartel never disappoints, especially with their attention to detail. The room service from Brunch CT is excellent. A late night snack ordered from Uber eats was super convenient. Many restaurants are available within close proximity. We, however, chose to visit Misfits CT and we were so glad we did. Do yourself a favour and get in a cab for the short 5min drive, traffic dependent. We shall be back soon to try rooms number 3, 4 and 5 which we believe each have their own character. Thank you, Karen, for these suggestions and your excellent hospitality. Well done to the owners for their excellent vision in a busy city centre.
The room is very spacious and well fitted. Good view of the city. Central to Cape town city, and within walking distance from bus stops. Room service, Restaurant menu and communication are all on Whatsapp. Found it very comfortable and up to date. The room was ready @ 14H00 when we checked in, it was in very good condition, very clean. Don't leave your keys at the front desk or security, you are practically telling the world you are not in your room. Never ever in 30 years of travel, I left a key at reception. My own security rules served me well up till now.
Very disappointed. We arrived and there was no one to check us in. We had to sit and wait and eventually the security guard assisted. Arranged for early breakfast only to arrive at the breakfast area still closed. Reception had to phone and they said they will be down in a minute. Waited until they finally arrived just to find out that nothing was prepared and everything still had to be made. Could not access the sky lounge or any other area which supposedly was part of the experience had to go down to reception and ask every time for them to give access to the sky lounge. Really really disappointed I really expected much better.
Huge security issues! The security guard gave out my friends' room keys to a stranger and all their valuables were stolen from the room. I witnessed a conversation with the hotel management where they didn't apologize or take responsibility for the incident.
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. Timeless elegance and an amazing Rooftop pool with a variety of sitting options for different views of the City, The mountain and the Lion's head
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