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InnsCape on Castle

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53 Castle Street, 8001 South Africa
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US$38
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Free cancellation until 22/02/02
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (32)
Room & Suite (14)
Dining (1)

About

#427 of 1 218 B&Bs / Inns in Cape Town
Location
Cleanliness
Service
Value

Welcome to InnsCape on Castle, your Cape Town “home away from home.” InnsCape on Castle aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Rooms at InnsCape on Castle provide air conditioning and a refrigerator, and guests can stay connected with free wifi.

In addition, while staying at InnsCape on Castle guests have access to 24 hour front desk, 24 hour check-in, and a concierge.

If you like seafood restaurants, InnsCape on Castle is conveniently located near SeaBreeze Fish & Shell, Life Grand Cafe V&A Waterfront, and Mojo Market.

If you are interested in exploring Cape Town, check out a military museum, such as Iziko Maritime Centre.

InnsCape on Castle puts the best of Cape Town at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Coffee shop
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Coffee / tea maker
Microwave
Bath / shower
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Afrikaans, Xhosa
66Reviews3Q+A13Room tips
Traveller rating
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Popular mentions
B J wrote a review Sep 2021
2 contributions
We booked for several nights from the US before traveling and made sure our reservation was changeable - and documented on paper - since our plans weren't set in stone. The place looked nice online. But when we arrived, we weren't impressed and got bad vibes. The the young man at the desk was pleasant, but wouldn't allow us to change our reservations to just the one night and said to talk to a different person the next morning. Only problem is he wouldn't allow us to check in without paying for the full multiple night reservation we had booked, which of course I was Very skeptical of. But, it was getting dark, there were guys harassing us as we came into the place, the door to the hotel was locked when we arrived, which all gave us bad vibe, and we were told to be cautious going out in this area. So we paid hoping to resolve in the morning, called an Uber and went to a very nice dinner at the waterfront. The guy in the morning called reservations who said cancellation fee was 100% which was not what we showed on our reservation papers, so he wasn't any help either. We got Taken! for a couple hundred dollars. Our room also had a leak when we turned the sink on, water flowed out into the room, and there was a bad odor in the bathroom - they did switch us to a different room due to the leak. Really feel like we were scammed and wouldn't recommend! They also had a little coffee shop attached and the fruit in the display had mold on it...yuck, even more bad vibes... I would not recommend this place. Bad management and staff "pretend" they can't help you. I was not impressed at all! There are much better places to stay!
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Date of stay: August 2021
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Jamus166 wrote a review Aug 2021
Southampton, United Kingdom32 contributions11 helpful votes
I've just spent 21 days staying at the InnsCape on Castle and can say I was delighted with all aspects of my stay. I'm a seasoned traveler that uses hotels as somewhere to park my bags. This was perfect. The rooms were spacious, bed comfy and facilities clean and above what I expected. My stay was made perfect by the friendliness , interest and attentiveness from everyone. Nothing seemed too much trouble and if I asked for anything, tea, milk, etc., it was there on my return. Typically, I was out the door at 9am and didn't return until 9pm each day where everyone, from the morning staff through to the night managers always welcomed me as a friend. A particular shout out goes to Victor, Ruskda and Kevin (Please forgive my spelling of your names) for all their help, ideas, suggestion's and conversations about everything from English football, through Cape Town vs English weather, to family issues big and small. I appreciated and enjoyed everyone. So, too all the people who have provided a poor review I would say. If you want a 5 star, concierge serviced hotel suite with fine dining. This is not your place. However, if you are a weary traveler, away from home in difficult circumstances, missing their family and who just wants a friendly chat, a cup of coffee and a laugh. Then this is the place for you. Thoroughly recommended
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Date of stay: August 2021
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Soehail Braakman wrote a review Feb 2021
London, United Kingdom664 contributions308 helpful votes
InnsCape on Castle is a quite trashy hotel actually, the place is in the CBD which is a good getaway to get around and also tries to maintain an industrial feeling in its rooms. The receptionists here really need some more training as its very antisocial and also can be much more polite (remember phones away you severing costumers), and the rooms smell to the food they make downstairs. Also, in Jan 2021 I felt that some of the guests do quarantine at this hotel, having their food outside/used plates outside the room at the common corridors which is not very healthy I believe so. Also, no breakfast here too, and you also do not have much privacy as the receptionist have to open the door and you cannot work from downstairs in curfew times. Price was 40/EUR night, where you can honestly find better in CPT.
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Date of stay: February 2021
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Trip type: Travelled on business
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Fernando S wrote a review Feb 2020
Sao Paulo, SP70 contributions47 helpful votes
This hotel is located at the comercial and service area of the town. At night there are many options for food, drink and parties. Close to the Kloof Street at Gardens, Greenpoint neighborhood and the V&A as well. Challenging atmosphere if you walk around the hotel area at night as in any big downtown area around the world.
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Date of stay: February 2020Trip type: Travelled with friends
2 Helpful votes
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R.Q wrote a review Feb 2020
6 contributions1 helpful vote
We had booked a hotel room through Bookings.com and got a confirmation, we was very happy to enjoy Cape Town during our honeymoon. Since we knew that our flight was coming in late almost around midnight we emailed the hotel directly letting them know we will have a late check in. We did not get a response which we first of all found very strange. Now we understand why, they had in there system to overbook this hotel to make sure to fill their other hotels. When we arrive around 11:30 PM the people in the reception acted very strange and very unwelcoming. We understood why just a couple minutes later when they told us that they didn’t have a room for us because the hotel was fully booked and that they were sending us to another hotel. Not only had we traveled over 15 h and been up since 4 AM that morning. It is outrageous to treat your guest in this matter, sending them to a totally different hotel they have not chosen, done no research, in a bad area that did not feel safe and the standard of the hotel was even worse and the price was less. I can’t believe this was the start of our honeymoon and we were extremely disappointed to have such a welcoming. After this we had to find a hotel room in middle of the night in sometimes unsafe Cape town with a lot of luggage. Same thing happened to an Austrian couple standing in cue after us to the reception.
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Date of stay: February 2020
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Room Tip: Do not book this hotel!!
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PRICE RANGE
US$36 - US$81 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape Town
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Frequently Asked Questions about InnsCape on Castle
Which popular attractions are close to InnsCape on Castle?
Nearby attractions include Gate69 (0.2 km), Inverdoorn Private Game Reserve (0.3 km), and Prins & Prins (0.1 km).
What are some of the property amenities at InnsCape on Castle?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
What food & drink options are available at InnsCape on Castle?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to InnsCape on Castle?
Conveniently located restaurants include Iron Steak and Bar, FYN, and madam taitou.
Are there opportunities to exercise at InnsCape on Castle?
Yes, guests have access to a sauna during their stay.
Does InnsCape on Castle have airport transportation?
Yes, InnsCape on Castle offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InnsCape on Castle located near the city centre?
Yes, it is 0.3 km away from the centre of Cape Town.
Are any cleaning services offered at InnsCape on Castle?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at InnsCape on Castle?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.
Are there any historical sites close to InnsCape on Castle?
Many travellers enjoy visiting Iziko Slave Lodge (0.4 km), City Hall (1.4 km), and Irma Stern Museum (5.7 km).