InnsCape on Castle
53 Castle Street, 8001 South Africa
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About
#23 of 79 small hotels in Cape Town
Location
Cleanliness
Service
Value
Welcome to InnsCape on Castle, your Cape Town “home away from home.” InnsCape on Castle aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Rooms at InnsCape on Castle provide air conditioning and a refrigerator, and guests can stay connected with free wifi.
In addition, while staying at InnsCape on Castle guests have access to 24 hour front desk, 24 hour check-in, and a concierge.
If you like seafood restaurants, InnsCape on Castle is conveniently located near SeaBreeze Fish & Shell, Life Grand Cafe V&A Waterfront, and Mojo Market.
If you are interested in exploring Cape Town, check out a military museum, such as Iziko Maritime Centre.
InnsCape on Castle puts the best of Cape Town at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Coffee shop
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Coffee / tea maker
Microwave
Bath / shower
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Afrikaans, Xhosa
Location
100Great for walkers
Grade: 100 out of 100
256Restaurantswithin 0.5 km
81Attractionswithin 0.5 km
53 Castle Street, 8001 South Africa
Getting there
Car HireSee car hire from US$14/day
70Reviews3Q+A14Room tips
Reviews
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+1
Location great, but I would expect more from a 3*** hotel. All of the staff were friendly and helpful, however our room definitely needed some attention. One morning we had no water to run the tap, shower or toilet. The drain in the shower needed plumbing, if you had more than a 2 min shower the water was flowing into the room. The cleanliness wasn’t great- see the clump of hair in photo- and the toilet roll rail broke on the first night.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A good place to stay in Cape Town's city centre. Near Long Street and very convenient. The room was very spacious, shower was fantastic, wifi was fast after a bit of trouble getting connected via the hotel's in-house login procedure, bed was comfortable. Nice to have a fridge and microwave in the room. Only down-side was that my first-floor room looked out into a narrow, dark, dingy courtyard.
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband had to have an emergency procedure done at Chris Barnard hospital. We stumbled on this wonderful little gem by chance. The staff were utterly amazing and the room clean with crisp linen. They went out of their way to make us comfortable even bringing me s surprise bottle of wine and cupcake for my birthday. It is safe convenient and affordable and certainly I would recommend it to anyone. My only slight hitch was the aircon that dripped water
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Date of stay: February 2023
Value
Rooms
Service
Room Tip: Step inside it is an inner city hotel but the interior is charming and the staff amazing the view...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked for several nights from the US before traveling and made sure our reservation was changeable - and documented on paper - since our plans weren't set in stone. The place looked nice online. But when we arrived, we weren't impressed and got bad vibes. The the young man at the desk was pleasant, but wouldn't allow us to change our reservations to just the one night and said to talk to a different person the next morning. Only problem is he wouldn't allow us to check in without paying for the full multiple night reservation we had booked, which of course I was Very skeptical of. But, it was getting dark, there were guys harassing us as we came into the place, the door to the hotel was locked when we arrived, which all gave us bad vibe, and we were told to be cautious going out in this area. So we paid hoping to resolve in the morning, called an Uber and went to a very nice dinner at the waterfront. The guy in the morning called reservations who said cancellation fee was 100% which was not what we showed on our reservation papers, so he wasn't any help either. We got Taken! for a couple hundred dollars. Our room also had a leak when we turned the sink on, water flowed out into the room, and there was a bad odor in the bathroom - they did switch us to a different room due to the leak. Really feel like we were scammed and wouldn't recommend! They also had a little coffee shop attached and the fruit in the display had mold on it...yuck, even more bad vibes... I would not recommend this place. Bad management and staff "pretend" they can't help you. I was not impressed at all! There are much better places to stay!…
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Date of stay: August 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I've just spent 21 days staying at the InnsCape on Castle and can say I was delighted with all aspects of my stay. I'm a seasoned traveler that uses hotels as somewhere to park my bags. This was perfect. The rooms were spacious, bed comfy and facilities clean and above what I expected. My stay was made perfect by the friendliness , interest and attentiveness from everyone. Nothing seemed too much trouble and if I asked for anything, tea, milk, etc., it was there on my return. Typically, I was out the door at 9am and didn't return until 9pm each day where everyone, from the morning staff through to the night managers always welcomed me as a friend. A particular shout out goes to Victor, Ruskda and Kevin (Please forgive my spelling of your names) for all their help, ideas, suggestion's and conversations about everything from English football, through Cape Town vs English weather, to family issues big and small. I appreciated and enjoyed everyone. So, too all the people who have provided a poor review I would say. If you want a 5 star, concierge serviced hotel suite with fine dining. This is not your place. However, if you are a weary traveler, away from home in difficult circumstances, missing their family and who just wants a friendly chat, a cup of coffee and a laugh. Then this is the place for you. Thoroughly recommended …
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
InnsCape on Castle is a quite trashy hotel actually, the place is in the CBD which is a good getaway to get around and also tries to maintain an industrial feeling in its rooms. The receptionists here really need some more training as its very antisocial and also can be much more polite (remember phones away you severing costumers), and the rooms smell to the food they make downstairs. Also, in Jan 2021 I felt that some of the guests do quarantine at this hotel, having their food outside/used plates outside the room at the common corridors which is not very healthy I believe so. Also, no breakfast here too, and you also do not have much privacy as the receptionist have to open the door and you cannot work from downstairs in curfew times. Price was 40/EUR night, where you can honestly find better in CPT.…
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Date of stay: February 2021Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is located at the comercial and service area of the town. At night there are many options for food, drink and parties. Close to the Kloof Street at Gardens, Greenpoint neighborhood and the V&A as well. Challenging atmosphere if you walk around the hotel area at night as in any big downtown area around the world.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had booked a hotel room through Bookings.com and got a confirmation, we was very happy to enjoy Cape Town during our honeymoon. Since we knew that our flight was coming in late almost around midnight we emailed the hotel directly letting them know we will have a late check in. We did not get a response which we first of all found very strange. Now we understand why, they had in there system to overbook this hotel to make sure to fill their other hotels. When we arrive around 11:30 PM the people in the reception acted very strange and very unwelcoming. We understood why just a couple minutes later when they told us that they didn’t have a room for us because the hotel was fully booked and that they were sending us to another hotel. Not only had we traveled over 15 h and been up since 4 AM that morning. It is outrageous to treat your guest in this matter, sending them to a totally different hotel they have not chosen, done no research, in a bad area that did not feel safe and the standard of the hotel was even worse and the price was less. I can’t believe this was the start of our honeymoon and we were extremely disappointed to have such a welcoming. After this we had to find a hotel room in middle of the night in sometimes unsafe Cape town with a lot of luggage. Same thing happened to an Austrian couple standing in cue after us to the reception.…
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Do not book this hotel!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Looking at the relatively small entranceway on my arrival - I expected to be cramped inside - but no, the room I had was a very good spacious size. The room was modern, with a contemporary feel. Bed was very comfortable. Location was good, and I thought price was very good too. The staff that I interacted with were all very helpful, pleasant & friendly. Would love to return for a longer stay.
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: I had a 5th (top) floor room. I'd recommend same.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our room (202) was spotlessly clean and the hotel was very quiet for all three nights - we faced an internal courtyard. The staff are lovely - nothing was too much trouble. Great breakfasts and there is a really good place to eat in the evenings nearby called Thirty Ate
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Date of stay: January 2020
Location
Service
Room Tip: Choose one facing the internal courtyard - the street outside can be noisy at night
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$49 - US$65 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape Town
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Frequently Asked Questions about InnsCape on Castle
Which popular attractions are close to InnsCape on Castle?
Nearby attractions include Inverdoorn Private Game Reserve (0.3 km), St. George's Cathedral (0.4 km), and Iziko Slave Lodge (0.4 km).
What are some of the property amenities at InnsCape on Castle?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
What food & drink options are available at InnsCape on Castle?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to InnsCape on Castle?
Conveniently located restaurants include FYN, madam taitou, and Iron Steak and Bar.
Are there opportunities to exercise at InnsCape on Castle?
Yes, guests have access to a sauna during their stay.
Does InnsCape on Castle have airport transportation?
Yes, InnsCape on Castle offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InnsCape on Castle located near the city centre?
Yes, it is 0.3 km away from the centre of Cape Town.
Are any cleaning services offered at InnsCape on Castle?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at InnsCape on Castle?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.
Are there any historical sites close to InnsCape on Castle?
Many travellers enjoy visiting Iziko Slave Lodge (0.4 km), City Hall (1.4 km), and Iziko Bo Kaap Museum (0.5 km).