Dock House Boutique Hotel And Spa By Newmark

Dock House Boutique Hotel And Spa By Newmark

Moorings 5 & Portswood Ridge, 5 Portswood Rd Victoria & Alfred Waterfront, 8001 South Africa
Traveller (180)
Panorama of the Luxury Room at the Dock House Boutique Hotel
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View from our room
Room & Suite (149)

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About

5.0
#4 of 11 boutique hotels in Cape Town
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
A stone’s throw from the alluring V&A Waterfront, located alongside the Time Ball Tower, Dock House Boutique Hotel & Spa offers the ideal balance between convenience and complete privacy. The hotel’s charming exterior gives way to an opulent world beyond its front door. Chandeliers and ornate ceiling cornices, among other fine touches, create a sense of Victorian charm and allude to the property’s historical roots, originally the Harbour Master’s private residence in the 1800s. Since then, the building has been transformed into a distinguished boutique hotel, voted among the top 25 luxury hotels in South Africa. It has been uniquely decorated with elaborate furnishings and bold artworks, maintaining the trait of classic exquisiteness throughout the establishment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Car hire
Spa
Massage
Salon
Solarium
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
5.0 of 5 stars
HOTEL STYLE
Hidden Gem
Trendy
Languages Spoken
English, Afrikaans

Location

Moorings 5 & Portswood Ridge, 5 Portswood Rd Victoria & Alfred Waterfront, 8001 South Africa
293Reviews1Q+A84Room tips
Traveller rating
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Detailed Reviews
HelsinkiRita wrote a review May 2021
Helsinki, Finland158 contributions105 helpful votes
5.0 of 5 bubbles
I have to start ro say, what a stay. This boutique hotel is a fantastic jewel in the heart of Waterfront but still in its own peace and quiet.
Every room is specious, well maintained and beautiful. The staff is super and helpful and always in a good mood in the lead of Mr Tyler. Well done!
Having breakfast by the pool under the palm tree is a good start for the day. Dip in to the pool makes you fresh and ready to explore the beautiful city.
As fitness is important for me, I was satisfied with the gym as well as with the spa.
From the hotel was about 4 minutes walk to the lively Waterfront.
My husband and I enjoyed every second of our three weeks stay. The only thing what I would do is the fix the doors so that one does not wake up when another guest closes his/hers room door.
But the our stay was super, thank you!
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Date of stay: April 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Either room 2 or 5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyler Windell, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 06 Sept 2021
Dear Rita My sincerest apologies for only replying now, but i have just caught up after reopening. Thank you so much for the wonderful review, I will pass it along to my team. It was an absolute pleasure hosting your husband and yourself for the 3 weeks. I will pass along your comments regarding the doors. Please pop in when you are next in Cape Town and come say hi. Warm regards, Tyler
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Rachel K wrote a review Feb 2023
Essex, United Kingdom49 contributions39 helpful votes
5.0 of 5 bubbles
We recently spent 12 nights at The Dockhouse and had a great time.
The room was lovely, spacious and very comfortable. Breakfast was great and they were more than willing to make changes to the cooked menu when we requested it.
The location of this hotel is perfect for the waterfront and all the restaurants it has to offer.
The staff were just wonderful and made our stay - service was excellent and everyone was friendly and welcoming. Tariiq and Donovan really looked after us in the hotel and Monica made sure we were fed and watered while we were by the pool.
I also had a couple of spa treatments (with Destiny) and they were very good.
This was not an inexpensive break (booked to celebrate retirement) but it was just so good that I cannot imagine staying anywhere else next time we visit Cape Town.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason La Fleur, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 16 Sept 2023
So so so wonderful to read Many Thanks and Safe Travels, Jason
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Herbyboy wrote a review May 2022
La Cala de Mijas, Spain66 contributions60 helpful votes
5.0 of 5 bubbles
We Stayed for 6 nights mid March in this lovely boutique hotel.
We were greeted by one of our 3 butler’s during our stay Innocent who showed us to our top floor corner room 503 I think.Lovely big room with large bathroom and a nice terrace looking out over the garden and pool to the V&A. Donovan looked after us during breakfast which was very nice with lots of cooked options available and a great buffet spread. The location was excellent just 2 minutes walk to all the restaurants and bars of the V@A and a great craft market. Both Innocent and Donovan were excellent hosts. The third butler was X who we interacted with a bit more as he was on in the afternoon and he went above and beyond calling us taxis in the evening and printing of forms required for our onward journey etc. He is another great asset to this hotel. Their sister hotel Queen Victoria and was about 70 meters away with a nice bar area and restaurant and we had some fun in there with the bar man and one very happy waitress who’s names I’m sorry I can’t remember.
I would thoroughly recommend this hotel for service and location and thank the 3 butlers for looking after us so well during our stay and I hope to return one day.
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Date of stay: March 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Superior Room corner of the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason La Fleur, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 24 Nov 2023
Dear Herbyboy57, Thank-you so very much for your time and review - it is well appreciated Many Thanks and Safe Travels, Jason
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bryan i wrote a review Mar 2020
York, United Kingdom328 contributions368 helpful votes
5.0 of 5 bubbles
A birthday treat for my wife , celebrating a very special Birthday in a wonderful location at a great hotel. The best thing about the hotel is the staff , all are great and to give a special mention to one wouldn’t seem right as everyone was so lovely . The location of the hotel is just yards from the V and A waterfront but far enough away to be a quiet haven of tranquility . The hotel was everything it should have been
A real recommend
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyler Windell, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 08 Mar 2020
Dear Mr Irving I would like to thank you very much for your review, I will share it with my team. I am delighted that yourself and Mrs Irving had a wonderful stay and birthday! The staff are our best asset as they provide the service that elevates the offering of the hotel. We are definitely in a fortunate location where we are close to all the nearby amenities but far enough that we are a hidden gem away from all the noise associated with the business of the V&A Waterfront. I trust that we will welcome you back to Dock House in the future! Best regards, Tyler Windell Dock House Manager.
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Deborah M wrote a review Mar 2022
Gainesville, Florida57 contributions6 helpful votes
5.0 of 5 bubbles
This location can't be beat. The hotel is directly across from all the action on the waterfront. Our room was large and well appointed and the staff were wonderful. Innocent, the butler, was very accommodating and even arranged reservations at the last minute for a great meal. Our travel plans were disrupted by airline issues and the hotel helped with luggage storage and a spot to perch that evening while waiting for the transport to the airport. Treat yourself to an historic and convenient hotel.
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The view from the upstairs balcony is worth the stairs!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason La Fleur, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 24 Nov 2023
Good Afternoon Deborah M, Thank-you very much for your time and review - it is well received Best Wishes and Safe Travels, Jason
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Dave&Suetravellers wrote a review Sept 2023
Bradford-on-Avon, United Kingdom22 contributions10 helpful votes
5.0 of 5 bubbles
We spent two, three day spells here at the beginning and end of our holiday to South Africa. The standard on both occasions was extremely high, whether we ate at the Dock House for breakfast or had an evening meal in the dash restaurant at the sister hotel, the Queen Victoria nearby. The staff were overwhelmingly polite and helpful and nothing was too much trouble.
This is an excellent base for visiting Cape Town Waterfront and excursions to the wine lands, Table Mountain or trips around the Cape peninsular.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Jump on the Hop on Hop off Bus for a tour of the area or Table Mountain. The bus terminal is a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason La Fleur, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 16 Sept 2023
Good Morning Thank-you so very much for your time and review it is well received! Many Thanks and Safe Travels, Jason
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david j wrote a review Sept 2022
Wellington, Shropshire206 contributions122 helpful votes
5.0 of 5 bubbles
We stayed here for 3 nights in August 2022. The place is stunning. We had the suite, which has so much room, and feels so historic. We had a butler called Donovan, who was able to organise anything for us. As there are 3 hotels in the group close to each other you can eat at any of them. Its so close the the V&A waterfront, everything is easily walkable and very safe. We had a car, and there is plenty of secure parking right outside. We would definitely stay here again.
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: I don;t think there is a bad room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason La Fleur, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 24 Nov 2023
Good Afternoon David j, Thank-you so very much for your kind words and review - it is hugely appreciated Many Thanks and Safe Travels, Jason
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Rachel T wrote a review Jun 2023
23 contributions1 helpful vote
+1
5.0 of 5 bubbles
The hotel is located within easy walking distance of the waterfront. The rooms are beautifully presented clean and spacious and the bathroom is excellent. The separate dining room where we had breakfast is also beautiful. The breakfasts are substantial and lots of choice. Across the courtyard is the sister Hotel Queen Victoria which you are able to enjoy delightful drinks and food.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Great spot to use as a base for sightseeing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dock House Boutique Hotel, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 16 Jun 2023
Good Morning racheltG541MT, Thank-you so very much for your kind review - we trust that we will have the opportunity to meet again in the near future Kind Regards, Jason
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Caitlin94 wrote a review Jan 2023
London, United Kingdom12 contributions2 helpful votes
5.0 of 5 bubbles
Our family stayed at the V&A hotel, but used to pool services and pool bar for 3 days during our stay. It was a beautiful and scenic spot, with a wonderful pool. The food was of a very high quality, with delicious local flavours and high end presentation.

Special mention must go to Monica who looked after us really well throughout our stay, showing real professionalism and kindness.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason La Fleur, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 16 Sept 2023
Amazing, Thank-you so much Jason
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Vielreiser2013 wrote a review Dec 2022
Munich, Germany11 contributions1 helpful vote
5.0 of 5 bubbles
we stayed here 5 nights in november and received an upgrade.
The location is optimal, the rooms are very nice, the great breakfast buffet you can also take in the two sister hotels.
Special mention should be made of the lovely service of Monica at the reception.
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Date of stay: November 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason La Fleur, General Manager at Dock House Boutique Hotel And Spa By Newmark
Responded 16 Sept 2023
Many Thanks - very special, Thank-you Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DRJUK asked a question Jun 2016
sheffield UK97 contributions20 helpful votes
Hi! What size beds are in the rooms please? Are they king sized beds?
Answer from Marcello T
Londrina, PR6 contributions
Our room had a king size bed.
JLBBK wrote a tip Jan 2024
London, United Kingdom206 contributions53 helpful votes
3.0 of 5 bubbles
"Great location, close to Waterfront shops, activities & restaurants. Can be quite noisy late at night. Staff friendly and helpful."
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Anne B wrote a tip Oct 2023
2 contributions
5.0 of 5 bubbles
"You are in the heart of the V&A, so can hear it when you are by the pool. But the room was quiet. Easy to walk into V&A without any worries"
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Dave&Suetravellers wrote a tip Sept 2023
Bradford-on-Avon, United Kingdom22 contributions10 helpful votes
5.0 of 5 bubbles
"Jump on the Hop on Hop off Bus for a tour of the area or Table Mountain. The bus terminal is a few hundred metres away "
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Rachel T wrote a tip Jun 2023
23 contributions1 helpful vote
5.0 of 5 bubbles
"Great spot to use as a base for sightseeing "
Read full review
Nat wrote a tip May 2023
Harrogate, United Kingdom26 contributions1 helpful vote
5.0 of 5 bubbles
"Parking Great breakfast"
Read full review
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PRICE RANGE
R 7,285 - R 8,881 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dock house hotel cape town central
LOCATION
South AfricaWestern CapeCape Town
NUMBER OF ROOMS
5
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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DOCK HOUSE BOUTIQUE HOTEL AND SPA BY NEWMARK - Reviews & Price Comparison (Cape Town, South Africa)

Frequently Asked Questions about Dock House Boutique Hotel And Spa By Newmark
Which popular attractions are close to Dock House Boutique Hotel And Spa By Newmark?
Nearby attractions include Victoria & Alfred Waterfront (0.4 km), Shimansky (0.3 km), and Cape Town Diamond Museum (0.3 km).
What are some of the property amenities at Dock House Boutique Hotel And Spa By Newmark?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dock House Boutique Hotel And Spa By Newmark?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dock House Boutique Hotel And Spa By Newmark?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Dock House Boutique Hotel And Spa By Newmark?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dock House Boutique Hotel And Spa By Newmark?
Conveniently located restaurants include Gibson's Gourmet Burgers & Ribs, Mozambik V & A Waterfront, and Karibu Restaurant.
Are there opportunities to exercise at Dock House Boutique Hotel And Spa By Newmark?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dock House Boutique Hotel And Spa By Newmark have airport transportation?
Yes, Dock House Boutique Hotel And Spa By Newmark offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dock House Boutique Hotel And Spa By Newmark?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Dock House Boutique Hotel And Spa By Newmark?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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