We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Boulevard Zona Hotelera, Cap Cana, Punta Cana 23002 Dominican Republic
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
33 people are viewing this hotel
Hotel direct offer!Book Direct for the Lowest Rates
Expedia.com
US$540
View deal
Free cancellation until 21/11/11
Booking.com
US$540
View deal
Free cancellation until 21/11/11
Reserve now, pay at stay
Sanctuary Cap Cana
US$445
View deal
Free cancellation until 21/11/11
Hotels.comUS$540
Orbitz.comUS$540
TraveluroUS$572
View all 20 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (12048)
360
Panoramas (21)
Videos (3)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 21/01/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 21/01/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 7 hotels in Cap Cana
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
Read more
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
7979Reviews1709Q+A100Room tips
Traveller rating
  • 6 086
  • 1 190
  • 419
  • 162
  • 129
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Steve C wrote a review Yesterday
Fayetteville, North Carolina3 contributions
My wife and I just got back from our wedding that we had at Sanctuary. What a perfect experience. Our butler Jesús was awesome! From getting the bridal gown and suit pressed and returned a few hours prior to the service, to taking care of the bride's/ groom's parents, Jesús took care of us! As for the wedding, Pamela the wedding coordinator made sure everything went according to plan. She was very helpful and professional, and helped us change venues to avoid a torrential downpour. Everyone we dealt with at Sanctuary was just great!
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Helpful
Share
catmom49 wrote a review Feb 2020
North Royalton, Ohio5 contributions9 helpful votes
Hotel's Favourite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
Read more
Date of stay: February 2020Trip type: Travelled as a couple
9 Helpful votes
Helpful
Share
Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded 10 Feb 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
Read more
diego798 wrote a review Yesterday
Miami Beach, Florida1 contribution
I had an amazing time. This place is pure paradise. The food is amazing and they truly make you feel like royalty here. Frank was truly a huge part of why i had such a good time. Anything i needed he was always there to help with whatever i needed. Also Narciso Green was awesome. If you go there ask for them. It was truly a pleasure.
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Helpful
Share
Kayla I wrote a review 26 Oct
Puerto Rico4 contributions
+1
Had a great 8 day stay at sanctuary! We booked the castle oceanfront junior suite and requested a first floor room. Upon arrival we had a second floor room. We mentioned this to our butler Miguel and he had us in a new room the next night. We also had a few issues with the first room we were placed in, but all issues were resolved quickly. The second room they placed us in on the first floor was beyond my expectations and had an amazing view! Our butler Miguel was extremely attentive and checked on us daily. He responded to all messages with in minutes. He was amazing!! Happy boy saved out chairs everyday and kept us entertained. Gasolina was there for two of the days and saved us a great seat for our last day. The entertainment crew was phenomenal, especially pinky, the magic, black diamond, Mr. spicy, and Coca Cola lite Brenda, esteban, Fernando, andres, Anselmo kept our drinks filled and took great care of us. Special mention to Brenda for making me espresso martinis all week. Brenda- please come to my house and make me one soon! All in all it was a great stay and we enjoyed every minute. Not one staff member was rude or not helpful. I would recommend this resort to anyone and would return
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Share
tbuck3472 wrote a review 26 Oct
4 contributions
Perfect little spot in the world to unwind. The resort is beautiful and well maintained and we felt very safe, secluded and secure. The incredible staff are very friendly and cared very much about our safety and well being. Our room was cleaned daily by our excellent Housekeeping staff Nancy and Diana! We did not use a butler service but honestly did not need one. We took advantage of a spa special and felt very well taken care of and pampered. The beach is small which is fine, and the swimming area itself was ok, more seaweed and rockier than we prefer but it was fine, we spent most of our time at the main pool where the staff there took very good care of us in or out of the pool. This was a beautiful location and the capacity was small while we were there which made us feel extra well taken care of. The dining was fine, nothing I would really rave about. They had plenty of selections it just didn't wow us, but we had plenty of options and the service was fantastic.
Read more
Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: Beachfront Junior suites have excellent location, some nights were a little to close to the action.
See more room tips
Helpful
Share
Previous
123456
PRICE RANGE
US$300 - US$550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana By AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.7 km) and Beers of the World (0.01 km).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steakhouse.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sanctuary Cap Cana have airport transportation?
Yes, Sanctuary Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sanctuary Cap Cana?
The staff speaks multiple languages, including English and Spanish.