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Matiz Multi Suites

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Rodovia Washington Luiz - 2500 Parque Duque, Duque de Caxias, State of Rio de Janeiro 25085-009 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (53)
Room & Suite (14)
Dining (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 20/09/14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/09/14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in Duque de Caxias
Location
Cleanliness
Service
Value
Travellers' Choice
The Matiz Hotel Multi Suítes has an excellent location in Duque de Caxias-RJ, outside the city center, on the Washington Luiz Highway, a very quiet place with easy access to the Galeão International Airport with a distance of 12 km, the REDUC (Duque Refinery) de Caxias - Petrobrás) with a distance of 8 km and the main corporate points in the region. We have 153 Apartments with 24m², Anti-Noise Windows (acoustic), equipped with Microwave, Hair Dryer, Minibar, Led TV 32 ”, Cable TV, Led Light for Reading at the head of the bed, Split Air Conditioning and Digital Safe. Amenities for 02 bottles of mineral water at check in, wi-fi and parking. Our Rick´s Bar & Restaurant, operates 24 hours with Room Service, at no additional charge. Breakfast from 6 am to 9:30 am, Lunch from 12 pm to 3 pm and Dinner from 7 pm to 10 pm with Room Service open 24 hours.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Meeting rooms
Car park
Wifi
Restaurant
Breakfast buffet
Vending machine
Photo copier / fax In business centre
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Kitchenette
Cable / satellite TV
Room service
Safe
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Flatscreen TV
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English, Spanish, Portuguese

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
45Restaurantswithin 1 km
1Attractionwithin 1 km
238Reviews4Q+A1Room tip
Traveller rating
  • 148
  • 50
  • 23
  • 7
  • 10
Time of year
Traveller type
Language
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  • English
NONYAYOUR wrote a review Oct 2019
1 contribution
Filthy rooms, unprofessional, rude staff, horrible breakfast, noisy, in a horrible area in the middle of nowhere, if you ever think of staying here just flush your money down the toilet, it'll be a better use of it.
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Date of stay: October 2019
Service
Sleep Quality
Room Tip: STAY someplace else.
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Response from BWMULTISUITES, Gerente de relações com clientes at Matiz Multi Suites
Responded 21 Oct 2019
Hello NONYAFOREVER, Thank you for completing your survey regarding your recent stay at our Hotel. You are very important to us and we value your opinions. Information about what you enjoyed about your stay and how we can improve will help us deliver a superior experience for you and other guests in the future. As for the points mentioned, they certainly do not portray our daily efforts to always provide the best possible hosting experience to our customers. Comments have already been passed to the responsible teams to make the necessary corrections. We look forward to welcoming you back to our Hotel to provide you with the true hospitality experience of our venture. If I can help you in the future, please feel free to contact us at +55 21 97289-9469. Thanks again for taking the time to answer the survey. My most cordial hug, Luiz Mazzoli Commercial Manager BEST WESTERN Multi Suites
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Mark S wrote a review Aug 2019
57 contributions25 helpful votes
Downsides were that we had a long (over half hour) wait when we arrived at 2.30am to get our room, also there was some noise from the rowdy local bar/music venue across the street however it wasn't overwhelmingly loud. Other than that no complaints - the buffet breakfast is great, the shower is good, A/C. A taxi from GIG airport cost us 80 reals. Was a good stopover for us for one night.
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Date of stay: March 2019
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Response from BWMULTISUITES, Gerente de relações com clientes at Matiz Multi Suites
Responded 21 Oct 2019
Hello Mr. Mark S, I am taking the liberty of writing to you to thank you for your evaluation of our services. Your initiative is a great opportunity for us to constantly improve ourselves to better serve you. Regarding the service in the delay of reception, we forward your comment to the corresponding sector for verification, and thus, make arrangements. About the external noise, I inform you that all our apartments have Anti Noise Windows (acoustics). We hope you will understand that the noise is external and we are already taking action with the competent organs so that facts like this may not be repeated. The Lord is very important to us and we value your comments. Information about what you enjoyed about your stay and how we can improve will help us deliver a superior experience for the Lord and other guests in the future. We hope you will return soon. If I can help you in the future, please feel free to contact us at +55 21 97289-9469. Thanks again for taking the time to answer the survey. My most cordial hug, Luiz Mazzoli Commercial Manager BEST WESTERN Multi Suites
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Karen K wrote a review Jul 2019
Sao Paulo, SP9 contributions7 helpful votes
Booked room was not the one offered. We were simply too tired to argue ( after long and stressful driving). We asked for refund still waiting. Breakfast ok, but bad items reposition. Fresh squeezed juice not really tasteful. But bearable if you need to sleep just one night
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Review collected in partnership with Best Western
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Vivianemacedo, General Manager at Matiz Multi Suites
Responded 08 Jul 2019
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Viviane Macedo General Manager 77118 Property Best Western Multi Suites
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Maria Meira wrote a review Mar 2019
Skopje, Republic of North Macedonia51 contributions17 helpful votes
We stayed just for one night because of the convenience. This hotel is pretty close to the airport and perfect for people need to relax while wait to the flight connection! Very nice staff, very clean and good amenities !
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Date of stay: February 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from BWMULTISUITES, Gerente de relações com clientes at Matiz Multi Suites
Responded 21 Oct 2019
Hello Mrs. Maria Meira, We are pleased to hear that you rated our service as above average. Your initiative to evaluate us is a great opportunity to constantly improve ourselves to better serve you. Thank you for choosing the BEST WESTERN Linhares Design Hotel, and always have friends with us to warmly welcome you whenever you need. We look forward to welcoming you to our Hotel on your next visit to Duque de Caxias-RJ. Strong hug, Luiz Mazzoli Sales manager BEST WESTERN Multi Suítes
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mnmanna wrote a review Sep 2018
Minneapolis11 contributions5 helpful votes
Best Western Multi Suites near the Rio International airport was a great refuge for us. Our tickets had us flying into Rio from Lima, Peru at 4 a.m. and leaving for Miami at 8 p.m. Most hotels won't check you in until 3 p.m. as they need their turn around time. We found that at many places during our five week travel in South America. However, this hotel was willing to check us at that early hour and check out at 5 p.m. to make our 8 p.m. flight. The hotel is just few kilometers from the airport (about $10 taxi cab ride) and was very clean and comfortable. The rooms were airy and the staff friendly. The small restaurant in the hotel served what we considered above average food and the staff was more than accommodating knowing that we had a long journey before arriving there and yet another long journey ahead. If you are looking for a place to lay your head down for a quick visit to Rio, I would highly recommend this hotel. The rates were very reasonable ($34 for the day) and everything about this place was welcoming.
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Date of stay: July 2018
1 Helpful vote
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PRICE RANGE
US$26 - US$67 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN Multi Suítes
LOCATION
BrazilState of Rio de JaneiroDuque de Caxias
NUMBER OF ROOMS
153
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Frequently Asked Questions about Matiz Multi Suites
Which popular attractions are close to Matiz Multi Suites?
Nearby attractions include Caxias Shopping (0.3 km).
What are some of the property amenities at Matiz Multi Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Matiz Multi Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Matiz Multi Suites?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Matiz Multi Suites?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Matiz Multi Suites?
Conveniently located restaurants include Rei do Bacalhau Rio Petrópolis, Churrascaria Tres Marias, and Docuras Da Sonia.
Are there opportunities to exercise at Matiz Multi Suites?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Matiz Multi Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Matiz Multi Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Matiz Multi Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Matiz Multi Suites?
The staff speaks multiple languages, including English, Spanish, and Portuguese.