The Matola Hotel

The Matola Hotel

Av. Da Namaacha Km 16 N 2, Matola 1114 Mozambique
Traveller (52)
what a view from the room
Room & Suite (13)
Very good area for a lazy afternoon!
Pool & Beach (6)

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About

3.5
#1 of 1 hotels in Matola
4.5 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
The Matola Hotel offers its customers the possibility to take part in 5 star services for only 3 stars. With 138 comfortable rooms, Matola Hotel offers its customers a service of excellence that sets it apart from others, making each stay a unique and unforgettable experience for those who visit. From the entrance, the atmosphere is marked by a touch of luxury and refinement, provided by the materials themselves and the sweeping white that occupies the entire lobby lounge and reception. It is a unique design, besides the accommodation, we have a large lobby, pizzeria, bar, playground and restaurant with a terrace and incredible views, offering the best of gastronomy, leisure and fun in one place. Our staff is qualified to meet the satisfaction of all customers at any time.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Patio
Children's playground
Children's television networks
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Room service
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Kitchenette
Minibar
Oven
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Portuguese
34Reviews2Q+A6Room tips
Traveller rating
  • 12
  • 5
  • 10
  • 4
  • 3
Time of year
Traveller type
Language
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Popular mentions
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Detailed Reviews
Lawrence D wrote a review Aug 2023
4.0 of 5 bubbles
Awesome place. You need to be there and see for yourself. It's away from the Maputo noise and buzzy areas. Nice food, people, environment, areas, rooms etc. It is also very safe. You never have to worry about anything. It's everything you will want in a spot.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thematola hotel, Guest Services / Front Office at The Matola Hotel
Responded 03 Sept 2023
Good day, Dear Lawrence, Thank you very much for rating your stay in The Matola Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that you enjoyed your stay at The Matola Hotel and that our food was a positive part in your experience. We hope to have the chance to welcome you back at The Matola Hotel in the nearest future. With Kind Regards, Momed Mutemba Reservation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gracechiedza wrote a review Sept 2019
Johannesburg, South Africa
3.0 of 5 bubbles
The hotel is very beautiful but they need to fix a few things. The shower door was not working, the pipes have rust, they do not have shower floor towels. The pregnant lady from the restaurant is very rude when you ask her to assist you. Over an above everything was okay. They also need to add more DSTV channels eg CNN, BBC and SkyNews. We need to stay in touch with what is happening around the world. They just need to fix those problems and the hotel will be perfect.
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Date of stay: September 2019
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Simple and nice hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yusuf Jabed, General Manager at The Matola Hotel
Responded 26 Mar 2022
Dear Ms. Graces We’d like to thank you for your comments, which we value very highly. This certainly will be shared with our team so that our service consistently meets our service standards. We look forward to having you at The Matola Hotel for your next stay, one filled with good moments.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nomzamo N wrote a review Nov 2018
Mbombela, South Africa
+1
4.0 of 5 bubbles
We went to Mozambique with my sisters on the 08-10th June 2018 using Nyathi Tours a tour agency who planned activities and tours for us at Mozambique. The company booked us at The Matola hotel on Friday and the place was exquisite, the rooms clean with
a surrounding swimming pool and a bar (my favourite place). After we freshened up the tour guide from Nyathi Tours took us to the market and the fish market and had fdinner there. The fish and prawns my mouth is still watering till this day, all I can say is Wow.The breakfast we had Saturday morning was a buffet and the staff very kind and friendly considering that we could not speak their language. After breakfast we left for Bilene about 5hrs drive but with a WI-FI on the taxi and a tour guide we didn't mind ther drive. At Bilene we were booked into a self catering lodge which was also exquisite and taken to Mahellana Island where we took the boat trip and spent the rest of the day there. We really enjoyed our stay at Mozambique and thanks to Nyathi Tours.
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Date of stay: June 2018
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thematola hotel, Guest Services / Front Office at The Matola Hotel
Responded 24 Nov 2023
Dear Nomzamo N, Thank you very much for choosing The Matola Hotel for your stay in Matola. We were truly pleased to hear that you enjoyed stay, staff and place. We hope to have the chance to welcome you back at The Matola Hotel in the nearest future. Best Regards, Momed Mutemba Reservation Manager
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johnnye973 wrote a review Feb 2020
Bloemfontein, South Africa
2.0 of 5 bubbles
Easy to find and quite clean, but paint is peeling, aircon not working, and to serve the cheapest instant coffee out of its tin can at breakfast is just not on. Staff super friendly and helpful, but language stays a problem. The owners should revamp and pay attention to detail.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yusuf Jabed, General Manager at The Matola Hotel
Responded 26 Mar 2022
Dear Mr. John We’d like to thank you for your comments, which we value very highly. This certainly will be shared with our team so that our service consistently meets our service standards. We look forward to having you at The Matola Hotel for your next stay, one filled with good moments.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jorge A wrote a review Nov 2020
+1
5.0 of 5 bubbles
Overall a very good hotel to stay at Matola Cidade. The hotel rooms are overall well maintained and very clean with ample space. The breakfast offered is ample in variety offered. Some great night views of the Green Matola City View & River .The Matola Hotel is overloaded with natur , early Morning Maks us feel deferent level ,

WOW (: what an experiences , Pool Cristal Clear Bed & Towel ( Wonderful )
soon will be back with Family for a while ,
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Prefect hotel , clean & welcoming environment
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yusuf Jabed, General Manager at The Matola Hotel
Responded 26 Mar 2022
Dear Ms.Jorge A We’d like to thank you for your comments, which we value very highly. This certainly will be shared with our team . We look forward to having you at The Matola Hotel for your next stay, one filled with good moments.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arcenia M wrote a review Sept 2021
+1
5.0 of 5 bubbles
Probably the best hotel we have ever stayed at. The hotel is absolutely beautiful - every area of the hotel has a “Wow” factor and just walking around the hotel is like walking around a gorgeous villa. Of course the infinity pool overlooking the residencial aria & kinds park is a stand out.

However we were most impressed with the staff! They are definitely the jewel in the crown of the hotel. The staff are friendly, courteous and always have smiles on their faces. From the security guards at the front doors, waiters, check in staff, housing keeping to even the kitchen staff, everyone was absolutely amazing and such a love for children which was amazing as we were with our toddler.

We felt at home. Thank you for such an amazing stay!
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ground flor Or VIP suit rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yusuf Jabed, General Manager at The Matola Hotel
Responded 26 Mar 2022
Dear Ms. Arsénia We’d like to thank you for your comments, which we value very highly. This joyful comments will be shared with our team so that our teams enjoy and consistently maintain our high standards. We look forward to having you at The Matola Hotel for your next stay, one filled with good moments.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kito C wrote a review Nov 2020
5.0 of 5 bubbles
"The Matola hotel is surrounded by green trees, beautiful houses and has the best design- I especially love the warm colours colour scheme. The room is spacious with an extremely comfortable bedding (had the best sleep) and wonderful balcony overlooking the forest. There's also a coffee table and a huge chair which helped me worked indoors. Absolutely enjoyed the food at their restaurant Bistro Alfresco , ate all my meals here itself! Highly recommend this hotel to everyone- be it someone looking for a solo retreat, family vacation or work stay.
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Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: 1st floor always best calm rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thematola hotel, Guest Services / Front Office at The Matola Hotel
Responded 24 Nov 2023
Dear Guest, Thank you very much for your kind rating. Our team is happy to note that you enjoyed your comfortable room and excellent food. We would love to welcome you back in the nearest future. With Kind Regards, Momed Mutemba Reservation Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manu J wrote a review Oct 2020
5.0 of 5 bubbles
We enjoyed our stay ,Quiet , Clean , cute Property , i was very satisfied with the services , i noticed alot of good changes , Overall good luck The Matola Hotel Team , am your regular Clint and will be forever with you ,
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thematola hotel, Guest Services / Front Office at The Matola Hotel
Responded 24 Nov 2023
Dear 859yusufj, Thank you for the positive feedback. We work hard to offer a warm welcome and make you happy. Hopefully you'll visit us again on your next trip. Kind Regards, Momed Mutemba Reservation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Boa Vida wrote a review Apr 2020
5.0 of 5 bubbles
Lovely appointed rooms, excellent staff, extremely clean well maintained hotel. Walking distance to many of Matola's Land mark ,very fresh environments, pools side is an amazing to spend time or get together ,friendly Staff and Highly recommend this hotel,
Read more
Date of stay: March 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thematola hotel, Guest Services / Front Office at The Matola Hotel
Responded 24 Nov 2023
Dear Shelvina7860, Thank you for recommending The Matola Hotel after the experience you had with us! We are pleased to note that you enjoyed the comforts of our hotel including staff, hotel and room. We would love to have the chance to welcome you back in Matola for another stay. With Kind Regards, Momed Mutemba Reservation Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rajan p wrote a review Sept 2016
1.0 of 5 bubbles
Didn't stay at the hotel, but went to the restaurant for a meal recently. Has a big menu but after choosing 4 different things off the menu and being told it's not available, we decided to leave. It's not a hat you would expect from what appears to be a large hotel
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Date of stay: September 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thematola hotel, Guest Services / Front Office at The Matola Hotel
Responded 24 Nov 2023
Dear rajan p, We are sorry to hear about your recent stay. We try our best to make everyone feel welcomed. While it didn't meet your expectations, we still hope you had a great time. Hopefully we wish we can be the place you are looking for in your next visit. With kind regards, Momed Mutemba Reservation Manager
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Report response as inappropriate
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Answer from Williamz902
Mbombela, South Africa10 contributions6 helpful votes
Furthermore, you statement that their location is far: Matola is about 15km out of Maputo - if you book into a place in Matola what do you expect? Would you like the hotel to be moved to the city? Why don't you book into a hotel in the city rather? Also, traffic is something that no one in Maputo/Matola can control? Your statement that traffic gridlocks is not relevant to this review. How would you like Matola MultiHotel to solve this problem? There are traffic problems in many cities around the world. Your planning was clearly very poor.
Answer from Phil G
Hornsby, New South Wales, Australia8 contributions15 helpful votes
Sorry Yuri R. I addressed the question to Bugaboo002015 (and made it public). Your name is Yuri R NOT Bugaboo002015. There is no need to call me an idiot! Have a read of where he lives (Matola) and ask yourself why would he smash one property in Matola that he claims to have stayed in and heap praise on the other. I have stayed at neither nor am likely to.
Parker j wrote a tip Apr 2022
6 contributions
5.0 of 5 bubbles
"all rooms are very clean and attractive ,super spacious rooms"
Read full review
Crist b A wrote a tip Jan 2022
14 contributions
5.0 of 5 bubbles
"The Matola Hotel is perfect hotel"
Read full review
Arcenia M wrote a tip Sept 2021
5 contributions
5.0 of 5 bubbles
"Ground flor Or VIP suit rooms"
Read full review
Kito C wrote a tip Nov 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
"1st floor always best calm rooms"
Read full review
Jorge A wrote a tip Nov 2020
5 contributions1 helpful vote
5.0 of 5 bubbles
"Prefect hotel , clean & welcoming environment"
Read full review
Not the right property for you?
There are more places to choose from in the Matola area.
LOCATION
MozambiqueMaputo ProvinceMatola
NUMBER OF ROOMS
138
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE MATOLA HOTEL - Reviews (Mozambique)

Frequently Asked Questions about The Matola Hotel
Which popular attractions are close to The Matola Hotel?
Nearby attractions include Maputo Central Train Station (4.6 km), FEIMA - Feira de Artesanato, Flores e Gastronomia (6.8 km), and Paroquia Santo Antonio (6.9 km).
What are some of the property amenities at The Matola Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Matola Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Matola Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Matola Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Matola Hotel?
Conveniently located restaurants include txhapo txhapo, Dhow Mozambique, and Zambi.
Are there opportunities to exercise at The Matola Hotel?
Yes, guests have access to a pool during their stay.
Does The Matola Hotel have airport transportation?
Yes, The Matola Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Matola Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Matola Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Matola Hotel?
The staff speaks multiple languages, including English and Portuguese.