Hotel Chateau Laurier Quebec
1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8 Canada
Full view
View all photos(909)909
Room & Suite (440)
Dining (29)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. R 3,860 /night, 10/10 - 10/11
R 5,270
per night
R 3,931
per night
R 2,591
per night
Oct
Nov
10 Oct
Today
12 Oct
14 Oct
16 Oct
18 Oct
20 Oct
22 Oct
24 Oct
26 Oct
28 Oct
30 Oct
01 Nov
03 Nov
05 Nov
07 Nov
09 Nov
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#42 of 100 hotels in Quebec CityLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal family-friendly hotel in Quebec City does not have to be difficult. Welcome to Hotel Chateau Laurier, a nice option for travellers like you.
Nearby landmarks such as Upper Town (Haute-Ville) (0.5 mi) and Basilique Cathedrale - Notre-Dame-de-Quebec (0.7 mi) make Chateau Laurier Quebec City a great place to stay when visiting Quebec City.
Hotel Chateau Laurier is a family-friendly hotel offering a flat screen TV, a refrigerator, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a concierge and room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travellers visiting Quebec City.
When you’re feeling hungry, be sure to check out Saveurs de l'Inde, Les Delices D'Ariana, and Taj Mahal, which are some Indian restaurants that are popular with locals and out-of-towners alike.
Should time allow, Old Quebec, Quartier Petit Champlain, and Plains of Abraham are some popular attractions that are within walking distance.
Hotel Chateau Laurier looks forward to welcoming you on your visit to Quebec City.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Car park
Wifi
Fitness / spa changing rooms
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Classic
Languages Spoken
English, French
Location
1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Québec City Jean Lesage Intl Airport
13.4 km•
See all flights
Car Hire
34 Restaurants
within 0.5 kilometers
1,976Reviews28Q+A100Room tips
Reviews
Traveller rating
- 767
- 706
- 325
- 123
- 55
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
$190 a night (without tax and without parking) will get you a clean, small, no-frills rooms in a fine location. Expect little to no service due to COVID. Breakfast is provided in a plastic box and consists of pastries, a yogurt, a hard boiled egg, a fruit and an orange juice. AC unit was extremely loud and kept waking me up the first night. I'm sure this place has seen brighter days pre-COVID but I'll try something different next time.
Read more
Date of stay: October 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanne Caron , Ventes at Hotel Chateau Laurier Quebec
Responded 07 Oct 2021
Bonjour, We understand that this guest will not be coming to our facilities based on his post-covid experience. We are sorry that our accommodations or service did not meet the expectations. We follow local health organisation recommandation and adjust our services regularly. We take great pride in our hotel and services, we may not have a 100% score but it remains our objective.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel underground parking level 4B is equipped with 2 electric car chargers (J1772 connectors 6kw). Parking ramps are a bit tight so drive carefully. Tesla model S is a wide car and made it in so smaller cars should have no problem. Hotel waives parking fee of $20/day for electric cars. Hotel location is steps from Old Quebec. Streets in front of hotel are closed off for walking and many restaurants line both sides of streets. Our room was a bit small. Since we were out most of the day sightseeing so it was ok. We booked 3 nights. Due to Covid, hotel does not clean the room but provides clean towels upon request.
Read more
Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanne Caron , Sales at Hotel Chateau Laurier Quebec
Responded 09 Sept 2020
Bonjour, Thank you for your review, the free parking for the electric car is part of sustainable development policy. Our location is perfect to visit the city. We you will return. Jcaron
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked over Thanksgiving weekend and Quebec was packed with tourists. This hotel is located right by the Museum Citadelle and walking distance to lots of restaurants and other sites.
Room was a good size for a family of 4, bathroom had the necessary toiletries of shampoo, conditioner and shower gel, hand soap and hair dryer.
St. Hubert was on site, no breakfast ordered. Valet service was quick and friendly, so was front desk and fast check in.
Room was a good size for a family of 4, bathroom had the necessary toiletries of shampoo, conditioner and shower gel, hand soap and hair dryer.
St. Hubert was on site, no breakfast ordered. Valet service was quick and friendly, so was front desk and fast check in.
Read more
Date of stay: October 2021
Rooms
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanne Caron , Ventes at Hotel Chateau Laurier Quebec
Responded 29 Nov 2021
Bonjour, Thank you for sharing your experience at the hotel with the Tripadvisor community. We hope you will come back. Jcaron
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel would have been an ok choice if it was somewhere in Eastern Europe sometime 10 years ago, both subpar room interior design and lacking services wise. But it just doesn’t cut it in 2020. WiFi that drops to 100-ish KB an hour? Are you joking? You can’t even stream music! And there is no option to upgrade. The restaurants around hotel are not bad but far from outstanding and in snowstorm when you can’t even get out on street the only choice is hotel’s restaurant that is actually not terrible but the breakfast in it is not stellar to put it mildly. Also, big problem - this city is not like Toronto or Montreal where there are plenty of options to go underground and avoid bad weather. There is no underground here. And even restaurants that share same block and are literally wall to wall to this hotel do not have entrance from hotel. And in winter it’s just ridiculous. This place is not prepared for snowstorm - it’s really a shame, and you can’t even listen to music while you wait for it to clear.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanne Caron , Ventes at Hotel Chateau Laurier Quebec
Responded 31 Mar 2020
Bonjour, Thank you for your feebback, we should have excellent wifi with the level of our equipment. We will investigate. We certainly hope that you will give the hotel a second chance should your travels take us to Québec again. JCaron
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the only hotel anywhere in the world that I have stayed at,that does not provide room service over a 5 night stay. We weren't given any information and only found out after day 2 when we ran out of towels. We asked at reception for the room to be made over, only to be told that there is no housekeeping !!!!!. We asked for clean towels and 1 bath towel and one hand towels were left on the bed while we were out. As a couple did they expect us to share the towels ??.Another trip to reception and more towels requested which arrived the following day, the maid didn't even bother to take the dirty towels away. Another request for the maid to come and collect the dirty towels. In any other industry, if the service is not available then the service is usually not open. No driver, then the bus doesn't go, no pilot, the plane doesn't fly, yet this hotel think that they can take customers money and then give next to no service, absolutely disgusting. The hotel itself although well located for the centre of Quebec does not even have a bar, no food service, breakfast is offered in a restaurant next door.I know people are just getting over covid but this place is using covid to offer a sun standard service whilst charging full price for services which aren't even given.I asked for a room with a view either over Grande allee or the museum, the guy checking us in, (Whose first language wasn't English) he said "I no understand" so I gave up and ended up with a dark and dingy room with no view whatsoever. The fridge was constantly buzzing and the ac was too noisy, we had to turn it off.Never again will we stay in this hotel and I advise anybody else to stay away from this place. Worst hotel I have ever stayed in, anywhere in the world. STAY AWAY!!!!!!
Read more
Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel for a short trip to Quebec City. The location is great with many restaurants just a short walk away. The self parking was super convenient with an elevator which brings you to the first floor. It was easy getting in and out of the parking and many spaces available at the time we went. Yes people complain about the cost and try to find cheaper options but in my opinion it's worth the cost. It was a bit frustrating making your way around this hotel since there are a few different "buildings". The hotel lobby and hallways are renovated. However we were disappointed with the rooms. We booked the contemporary room and it's like walking into the 1990s. Super old and stuffy. Took us a good hour and a few calls to the front desk to get connected to the wifi. It's not written anywhere but you need to open the TV to find the password. Taking a shower was not easy since the shower head was very low and did not adjust higher. Also I was not able to check in earlier (1pm) and had to wait in a long line for check-in at 4pm. Other hotels are more considerate and flexible with guest schedules. I read online + saw advertisement in elevator that when you book directly with the hotel there are "perks". We booked directly with the hotel and did not receive any special additions of treatment.
Read more
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanne Caron , Sales at Hotel Chateau Laurier Quebec
Responded 31 Mar 2020
Bonjour We do appreciate your comments and concern and want to do everything we can to make our policy fair and equitable to all our guests. We are in the process to revamp our book direct program. We hope you will come again. Jcaron
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a disappointment this hotel was. Our room wasn’t reserved as requested. We reserved a king room and got 2 double beds!
After some arguing with a young, inexperienced Yet pretentious staff, we finally got a king room but had to wait an extra hour in the lobby for it to be prepared...
The room was tiny, the bathtub/shower could use an update.
The bed and pillows were so lumpy.
The tv was hung on the wall with the ground prong sticking out!!
We expected so much more than this.
Not at all a “chateau” type hotel feel!! We will not be back.
After some arguing with a young, inexperienced Yet pretentious staff, we finally got a king room but had to wait an extra hour in the lobby for it to be prepared...
The room was tiny, the bathtub/shower could use an update.
The bed and pillows were so lumpy.
The tv was hung on the wall with the ground prong sticking out!!
We expected so much more than this.
Not at all a “chateau” type hotel feel!! We will not be back.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ameliedelobel, Responsable des relations clients at Hotel Chateau Laurier Quebec
Responded 28 Jan 2020
Bonjour johanneb297, We are truly sorry that your stay didn't live up to your expectations. We can assure you that every day, we strive to be the best. In your case, it seems that we didn't succeed. ADelobel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only 2 staff on at check-in with the queue just about out the hotel doors! Cudos to the 2 gentlemen behind the counters who gave everyone the service level that is required/expected at check-in and always with a smile for everyone! Room was as expected in terms of inclusions, it was very clean, quiet, no housekeeping or room service (explained by check-in staff) but if you needed any toiletries/towels etc all you had to do was ask, staff were obliging. Location to the old town was excellent, only a very short walk, lots of restaurants/eateries just around the corner from the hotel. A very pretty area of Quebec City. Would have no hesitation in recommending.
Read more
Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas V, Commercialisation at Hotel Chateau Laurier Quebec
Responded 09 Aug 2022
Hello TACCooke, Thank you for your review, and thank you for your patience during your check-in. We try to deliver the best service possible to our guests, especially when they arrive at our hotel because we know it is sometimes the end of a long trip and the beginning of a great adventure in Québec City. We will make sure to relay your appreciation to the reception team. Again, thank you for your recommendations, and we hope to see you again in Québec soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall room was ok, but the devil is in the details. They hide behind covid to offer a subpar service. Had to wait in line to checkin for 30+ minutes, they dont offer breakfast as part of the price and you have to call in advance to book it or they wont deliver it to you in the morning so you will have to find another option nearby. Disapppointing for a hotel with such a great location.
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas V, Commercialisation at Hotel Chateau Laurier Quebec
Responded 09 Aug 2022
Hello, We apologize for not delivering and exceeding your expectation for this past stay. We strive to offer a premium stay to all our guests, and clearly, we did not manage to reach that expectation with your experience. We hope you will give us another chance to demonstrate the premium quality of services our team offers daily.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has a very good location, just 10 minutes walk to the center of Old Quebec. 5 minutes to parliament. and you go at the end of December the hotel is right in front of the square where they make the events of the winter festival. the room was very comfortable and we had everything we needed, the room cleaning was daily. We receive discount cards for several restaurants. TV should improve the offer of channels not only in French. The restaurant on the first floor does not have to do with the hotel but I do not recommend room service is terribly bad. The service of all hotel staff is helpful and attentive.
Read more
Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ameliedelobel, Responsable des relations clients at Hotel Chateau Laurier Quebec
Responded 10 Feb 2020
Bonjour wendymurcia87, Thank you so much for taking the time to share with us your experience at the Hôtel Château Laurier Québec but especially with our future customers. You have best summarized the main objective of the Hôtel Château Laurier Québec which is to exceed the expectations of our customers. ADelobel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Alick T.,
We don't have a bus shuttle. However, it is possible to take the taxi to get to the airport. The price is 35,10$CAN (flat rate). Thank you so much for staying with us and have a good flight back home. ADelobel
They have an underground garage with valet parking
There is, but you have to pay like $20 per day. Unless you plan on going far from the center (Charlesbourg or beyond), the bus is a better option
"Dog-friendly rooms share a wall with the neighboring bar, and music is very loud throughout the night."Read full review
…
PRICE RANGE
R 2,767 - R 4,195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau laurier hotel, chateau laurier quebec city
FORMERLY KNOWN AS
Hotel Chateau Laurier
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
271
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL CHATEAU LAURIER QUEBEC - Reviews & Price Comparison (Quebec City, Canada)
Frequently Asked Questions about Hotel Chateau Laurier Quebec
Which popular attractions are close to Hotel Chateau Laurier Quebec?
Nearby attractions include Parliament Building (0.3 km), St. Louis Gate (Porte St. Louis) (0.4 km), and Plains of Abraham (0.2 km).
What are some of the property amenities at Hotel Chateau Laurier Quebec?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Chateau Laurier Quebec?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Chateau Laurier Quebec?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Chateau Laurier Quebec?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Chateau Laurier Quebec?
Conveniently located restaurants include Restaurant Ophelia, Ciel Bistro-Bar, and L'Atelier Tartares & Cocktails.
Are there opportunities to exercise at Hotel Chateau Laurier Quebec?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hotel Chateau Laurier Quebec located near the city centre?
Yes, it is 0.8 km away from the centre of Quebec City.
Are any cleaning services offered at Hotel Chateau Laurier Quebec?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Chateau Laurier Quebec offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Chateau Laurier Quebec?
The staff speaks multiple languages, including English and French.