We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western St. Catharines Hotel & Conference Centre

Traveller (96)
Room & Suite (42)
Dining (12)
About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
On your St. Catharines-Niagara Falls vacation getaway, visit the Best Western St Catharines hotel for your Niagara Falls vacation or business trip. Centrally located only ten minutes from the Niagara Falls as well as close to area businesses and Niagara-area attractions and wineries. Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, Welland Canal, Niagara College and Brock University. We make it easy to do business by providing free Wi-Fi Internet access, rooms designed for business guests and meeting rooms with over 4,000 sq. ft. of flexible space and full catering services. Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines, Niagara-on-the-lake and Niagara Falls, Ontario. The BEST WESTERN St. Catharines Hotel and Conference Centre's amenities are the region's best. You can enjoy both an indoor and a seasonal, outdoor pool. Reflexions fitness centre is available on site, and includes daily water aerobics for adults, as well as steam rooms. Enjoy the private courtyard area which is great for kids as they love our mini-golf course. Relax after a long work day at Wrigley's Sports Bar for bite to eat or catch a game on anyone of over 20 flat screen TVs that surround the restaurant. We look forward to your visit!
Read more
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Family Rooms
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Classic
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel packages
587Reviews
157Photos
6Q+A
90Room tips
Traveller rating
  • 197
  • 195
  • 116
  • 42
  • 37
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Stayed at this Best Western recently while visiting some relatives, and was pleasantly surprised by accommodations. Comfortable bed, spacious room, appetizing breakfast, friendly staff. Exercise equipment plentiful but dated.
Read more
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 1 week ago
Thank you for taking the time to fill out a review, we are happy to hear that you enjoyed your stay. We can't wait for your return.
Read more
Hotel's Favourite
The hotel was clean, the bathroom counter had enough room for my cosmetics, there were 2 chairs in the room, the beds were comfortable, the breakfast was awesome and more than ample, the staff were exceptional and when we had a noise problem one night of our stay we were
Read more
Review collected in partnership with Best Western
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 09 Oct 2018
Thank you for sharing your thoughts, we really appreciate that you took the time to say all these lovely things. We can't wait for you to join us again.
Read more
The hotel looks a bit old from outside but not bad once your inside. The beds were very comfortable! We were here for a tournament and it had everything we need and the kids had a good time in the pool.
Read more
Review collected in partnership with Best Western
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 18 Dec 2018
Thank you for your feedback we appreciate the time you took to write one. We are happy to hear the kids enjoyed the pool, we hope you will return in the near future again.
Read more
PROS: Rooms clean. Staff very helpful and pleasant, Bar food was good and server was very nice and pleasant. CONS: Rooms a little cold, needed another blanket, but not in room, Heat/Air was noisy kept me awake.
Read more
Review collected in partnership with Best Western
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 18 Dec 2018
Thank you for your feedback, we will pass on this information to our proper departments and make sure these issues are taken care of. We hope you will visit again to see the changes we have made.
Read more
Hotel Staff is Awesome. Beds are super comfy. Easy access from the QEW and only 10 minutes from Brock University and only 15 min from Downtown Niagara Falls. Pool and Hottub area are clean and lots of space
Read more
Review collected in partnership with Best Western
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 27 Nov 2018
Thank you for your kind words, we are happy to hear that you enjoyed your stay with us. We can't wait for your return.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Ants in the bed
king sized bed room
You're not a bed and breakfast...NO ONE should have these in chain hotels, it's nasty!!
peeling paint and seems to be mould
yay more hair that's not ours
PreviousNext
1234569
large centre w indoor pool never used it ..Too busy.
0 votes
Show all answers
Is the pool indoors?
they have both an indoor and outdoor pool as well as a sauna
1 vote
Show all answers
Is there any transportation available to Niagara falls from this hotel? (bus/shuttles)
Note from the hotel !!!
0 votes
Show all answers
Not very much really! Maybe the walls between the rooms are better or no families allow. One time we used a regular room with all the other kids hockey players there and was noisy. Maybe they do not allow that in executive. Yes the rooms are the same size. When booking, ask what is the difference. Also we had an extra key for security in the halls, if I recall correct. So no can just walk down the halls. Hope this helps R
0 votes
Show all answers
How close is this hotel to the Welland Canal Trail? And is there free parking?
Close to the welland canel and free parking is available
1 vote
Show all answers
PreviousNext
12
"Be aware that there is an outdoor pool which might be noisy during the summer."
"Stayed in the Executive Wing, no children, no randoms walking through."
"Easy travel access and excellent attention to detail."
"main floor is great with sliding doors to a patio area."
"first floor was fine"
PreviousNext
12345618
PRICE RANGE
US$87 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st. catharines hotel st. catharinesholiday inn st catharinesst. catharines holiday inn
FORMERLY KNOWN AS
BEST WESTERN St Catharines Hotel & Conference Centre
LOCATION
CanadaOntarioSt. Catharines
NUMBER OF ROOMS
142
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing