Days Inn & Suites By Wyndham Sault Ste. Marie On
Days Inn & Suites By Wyndham Sault Ste. Marie On
332 Bay St, Sault Ste. Marie, Ontario P6A 1X1 Canada
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Avg. R 2,067 /night, 10/15 - 10/16
R 2,277
per night
R 1,875
per night
R 1,472
per night
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4.0
#10 of 24 hotels in Sault Ste. MarieLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Days Inn & Suites is conveniently located steps from the GFL Memorial Gardens and Entertainment Complex in the heart of downtown, across from the Station Mall shopping centre and boardwalk, we are surrounded by most major attractions, local points of interest and restaurants, including our very own newly renovated on site restaurant Soo Blaster, which features state of the art simulators, gaming facility, restaurant and bar, which will keep you and your family entertained without having to leave the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Breakfast available
Complimentary tea
Vending machine
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Hindi
Location
332 Bay St, Sault Ste. Marie, Ontario P6A 1X1 Canada
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Sault Ste. Marie Airport
13.6 km•
See all flights
Chippewa County Airport
30.9 km•
See all flights
30 Restaurants
within 0.5 kilometers
Reviews
4.0
888 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Days Inn & Suites By Wyndham in Sault Ste. Marie garners appreciation for its cleanliness, cozy rooms, and friendly atmosphere. While the majority of guests enjoy comfortable beds and well-kept facilities, a few raise concerns about climate control and soundproofing in rooms. Opinions on value are split, with some guests commending the reasonable rates and others pointing to less satisfactory amenities.
The hotel's location is a hit, conveniently close to the riverfront and suitable for group activities. Although the amenities generally meet guest expectations, some see room for improvement in the electric vehicle charging options and the conference center. Positive interactions with the attentive staff are a highlight, despite occasional hiccups with service responsiveness or check-in procedures.
Location
Convenient
Atmosphere
Mixed
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
This was a good value stopover hotel, very average overall. The indoor parking was nice, as we had a vehicle full of stuff. The breakfast was provided in a paper bag for safety reasons, but was sufficient to get us going in the morning. The room had a good coffee maker, a Keurig type, as well as a fridge and microwave. The internet worked well. The bathroom had a few sheets of toilet paper left on the roll and with Covid and all the room could have been cleaned better. Wiping down the surfaces left disinfectant wipes with brown stains. You have to be careful these days.
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Date of stay: August 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karina Frair, Owner at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 10 Aug 2020
Good morning Finncanuck Thank you for leaving this review. We are happy to hear that overall you enjoy the stay and found most of our amenities good such as the keurig and breakfast. We do apologize for the toilet paper. We do have these available at the front desk and we could have bring more to your room. Keep safe and we hope to see you back. Cheers!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is clean , room is clean bed is comfortable.
lobby has sanitizer to provide for the guest staffs wear mask.
Lyne at the desk was very kind, and helpful .
all staff are friendly. breakfast was okay understanding due to covid they only provide brown bag with muffin, maybe can have different choices or kind of breakfast. WIFI is good, the underground parking is super B. especially on winter time.
near the boardwalk. they also have a restaurant attached from the building the food is okay.
lobby has sanitizer to provide for the guest staffs wear mask.
Lyne at the desk was very kind, and helpful .
all staff are friendly. breakfast was okay understanding due to covid they only provide brown bag with muffin, maybe can have different choices or kind of breakfast. WIFI is good, the underground parking is super B. especially on winter time.
near the boardwalk. they also have a restaurant attached from the building the food is okay.
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Date of stay: November 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dinushka Gamage, Guest Services / Front Office at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 01 Dec 2021
Dear Guest, Thank you for choosing to stay at the Days Inn & Suites Sault Ste Marie and providing your honest feedback. We glad to hear that we made your night comfortable with our rooms and look forward to see you again for another stay over with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
After a beyond awful experience at a Travelodge in Thunder Bay, we hesitantly booked this hotel for the following day while travelling across Canada from Alberta to Toronto over the course of 5 days. We told the front desk agent (Rahul Shivani) about our experience the night prior, and he went above and beyond to show us the condition of our room before taking any credit card info, helped us park the uhaul and trailer in the large vehicle parking space, and even found us in the arcade/pub within the hotel to offer us a 5$ coupon towards our meal! Literally the complete opposite experience we had the night before at another hotel. Rahul truly made the last hotel stay of our trip enjoyable and really made us feel safe and taken care of. Way to go Days Inn. You need to hire more employees like Rahul - you are a rockstar buddy, thanks again!!
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Gotta go to the arcade/pub. Awesome discounted pizzas on Wednesday night! Great for a family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dinushka Gamage, General Manager at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 05 Jan 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Sault Ste. Marie ON. It is always a pleasure to receive positive feedback. I am particularly pleased that you experienced great customer service from our staff. We are so glad that we had an opportunity to serve you. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reserved 'Queen Deluxed'...Got regular 2 double bed, but no partial refund for downgrade, or apology
Booked 2 nights on Wyndham website for a Queen Deluxe room, and noted that we would have a dog, and would like confirmation about reservation. Did not receive one. so called Days Inn and was told they had received the pet request and that all was well with my reservation. After check-in we discovered our room was a 2 double bed. Complaints to front desk were useless and guy was annoying. On checkout, I complained again, and the lady said she would take a note of complaint. No partial refund or response (beyond email acknowledgement of my complaint). Room we had was okay, but faucets leaked and floor lamp was full of cobwebs. Room not cleaned after 1st night (that was fine due to covid), but waited 10 min to ask front desk for coffee supplies. Same annoying person as check-in time. Check-in & out was slow. Bagged breakfast was fine, but shouldn't advertise hot breakfast on the confirmation email.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lyne r, Guest Services / Front Office at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 22 Mar 2022
Dear Mr Derrick, Thank you for staying at the Days inn and Suites, and for taking your time in leaving a review, we appreciate all the feedbacks. Please accept our Sincere Apologies, with room issues. Our pet rooms are only in 2 double beds standard room, and we only have 5 pet rooms available, upon checking the record, the staff went ahead to switch you to pet room, to accommodate you and your fur baby. we are very sorry for not meeting your expectations we hope you have a nice day and stay safe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we checked into our room we discovered that it had a very small non-HDTV in it. When we called the front desk to ask for a resolution of this issue, we were told that there were no other pet friendly rooms with an HDTV. We were unsatisfied with that result. You would think with a pet fee charge of $25 that you would get at least an HDTV, instead of punishing a pet owner for it
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lyne rivera, Guest Services / Front Office at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 18 Apr 2022
Dear Penny, Thank you for taking the time to leave your feedback during your last stay with us. We are sorry to learn about your experience and we really appreciate you bringing this issue to our attention. It is only through feedback such as yours that we are only able to maintain and where necessary, improve the services we provide. However our TV's are HD tv but we do not have the HDMI cable. we apologized if we couldn't provide you the cable, and we apologized for all inconvenienced caused during your stay. we still hope you had a comfortable sleep during your stay with us. have a nice day and stay safe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It seems that staying here is a real gamble. Some people have great experiences and some don’t. Unfortunately, I had a terrible experience. I was supposed to stay for 4 nights, but left after 1.
Firstly, the amenities listed on their website (their actual site, not a third party site) don’t necessarily match the amenities in the room. For this particular trip, having a full size refrigerator with a freezer was important. I chose this hotel based on the fact that they are available and chose a room that listed having a “full size refrigerator” (most of the other rooms listed mini fridges).
When I checked in and got to the room, I found a mini fridge. So, I went back to the desk to talk to them about it. He told me that the room type I booked only has mini fridges. I showed him where it listed “full size refrigerator” on their site/app and his solution was to put me into a room with a full refrigerator and I would have to pay the difference. Really? For their mistake?? Turns out there were none available so he suggested I could use their kitchen’s freezer during the stay (which I appreciated).
The room itself absolutely stank and was in desperate need of updating. The smell hit you as soon as you walked in. Housekeeping had tried to use some kind of room spray to mask it, but that only made it worse. I was willing to let that go at first since I didn’t want to complain about everything and tried opening the window to air it out. After a few hours, the smell didn’t go away and I started to have difficulty breathing (likely because of the room spray). I decided that I would check out the next day. This was supposed to be a “Deluxe” room and frankly, it was a piece of sh*t!!
When I informed the desk, he moved me to another room which was in much better shape. He told me before I moved there that it didn’t have any windows but had a skylight. It was almost dark and since I was leaving the next morning, I didn’t care. What he didn’t tell me was that it didn’t have any climate control!! How is that even possible??
So, if you chose to stay here, may the odds be ever in our favour. They weren’t in mine and I would highly recommend you stay somewhere else. There are much better hotels (for the same price) within easy walking distance down the street.
Firstly, the amenities listed on their website (their actual site, not a third party site) don’t necessarily match the amenities in the room. For this particular trip, having a full size refrigerator with a freezer was important. I chose this hotel based on the fact that they are available and chose a room that listed having a “full size refrigerator” (most of the other rooms listed mini fridges).
When I checked in and got to the room, I found a mini fridge. So, I went back to the desk to talk to them about it. He told me that the room type I booked only has mini fridges. I showed him where it listed “full size refrigerator” on their site/app and his solution was to put me into a room with a full refrigerator and I would have to pay the difference. Really? For their mistake?? Turns out there were none available so he suggested I could use their kitchen’s freezer during the stay (which I appreciated).
The room itself absolutely stank and was in desperate need of updating. The smell hit you as soon as you walked in. Housekeeping had tried to use some kind of room spray to mask it, but that only made it worse. I was willing to let that go at first since I didn’t want to complain about everything and tried opening the window to air it out. After a few hours, the smell didn’t go away and I started to have difficulty breathing (likely because of the room spray). I decided that I would check out the next day. This was supposed to be a “Deluxe” room and frankly, it was a piece of sh*t!!
When I informed the desk, he moved me to another room which was in much better shape. He told me before I moved there that it didn’t have any windows but had a skylight. It was almost dark and since I was leaving the next morning, I didn’t care. What he didn’t tell me was that it didn’t have any climate control!! How is that even possible??
So, if you chose to stay here, may the odds be ever in our favour. They weren’t in mine and I would highly recommend you stay somewhere else. There are much better hotels (for the same price) within easy walking distance down the street.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dinushka Gamage, General Manager at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 14 Aug 2023
Dear Guest, Thank you for choosing to stay at the Days Inn & Suites Sault Ste Marie and providing your honest feedback. Providing the highest level of hospitality is our priority and we sincerely apologies for falling short of meeting your expectations. We will take your insight about our property to heart, work hard to improve those areas, and continue to build on those things that we are doing successfully! We try to help our best as per the traveler's expectations in order to accommodate them to have a pleasant stay. Thank You
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a King Suite at this hotel through booking com. On arrival we were informed that this was not available and that Booking.com had not provided us with accurate information. This turned out to be the case. Ravinder at the front desk was very helpful in sorting things out and we had a pleasant stay in a standard room. We will not book through Booking.com again
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Date of stay: April 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karina F, Sales at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 26 Apr 2021
Good morning Marion, Thank you taking your time in leaving this review. We appreciate the kind words. All our third party partners do send an automated reply to let guest know that are the rooms available for pets and also the procedure and cost. We apologize that there was a miscommunication with them and that Ravinder made the experience better. Our staff is always happy to provide great customer service. I will personally deliver the message to him as I am sure he will be happy. We hope to see you back. Stay safe Cheers!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disgusting hotel. Everything is filthy. Towels are like rags. Just like Sumandeep I was charged for stains on towels - keep in mind these crappy towels wouldn't even be accepted by the Salvation Army as a donation, they are thin and raggedy and not worth more than 50 cents. Clearly this hotel has an intention to charge customers however possible. Got the same bogus story from management about not going to them. Wallpaper is peeling off the walls. Rooms are noisy. Receptionists look miserable and show it in their behavior. Management is awful but put on a cheerful act to try and placate you. This is the last place you should stay, literally any other hotel or motel would be better than this. Don't be fooled by the pictures, they are not accurate in the slightest. This place should be half the price it is for what you get. I drove across Canada and this is by far the worst hotel I have ever stayed in. The budget motels were nicer than this! Wyndham and the Days Inn brand should consider dropping this location from their franchise partnership. This should be your absolute last option and even then you'd be better sleeping in your car!
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Date of stay: March 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karina F, Sales at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 02 Apr 2021
Good morning Jeysen, Thank you for taking your time in leaving this review. We do appreciate all the feedback given as we will work to improve on any issues encountered during your stay. We apologize that you felt unfairly charged for the 3 stain towels. We never charge without trying to wash the towels first so guest don't end up being charged as you did. Damages are stipulated on the registration card and these include anything in the room such as linen and towels . We would have been happy to assist you right away as I mention over the phone and manager would have never try to misguide you, we sent you the before and after pictures to show what we did to the towels. Staff was never aware of what happened in the room and given the opportunity we would have accommodate to a different room if unhappy in the first place. We also would have taken care of the towels right away if these where brought to our attention. Please except our apologies once again. Keep safe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PROS Rooms are very good. Spacious, clean, good lighting. In our room there were some drawers under the desk and a good size closet. It had a separate area with a kitchen, island and small table. Perfect for out 3-night-stay. The bathroom was good too and clean. Covered parking, and the location is just perfect, just a short walk from the waterfront.
CONS Breakfast is just ok, compared to the price paid for the room, breakfast is just the same found in all the other motels were we've been in the area that cost much less. Also, not enough tables for all the rooms they have. The man at reception in the mornings has no idea about what's where in town, not even the museums, sightseeing spots that are all within 1km from the Inn. Wouldn't hurt to have some knowledge about what's within a 10 mins walk.
CONS Breakfast is just ok, compared to the price paid for the room, breakfast is just the same found in all the other motels were we've been in the area that cost much less. Also, not enough tables for all the rooms they have. The man at reception in the mornings has no idea about what's where in town, not even the museums, sightseeing spots that are all within 1km from the Inn. Wouldn't hurt to have some knowledge about what's within a 10 mins walk.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dinushka Gamage, General Manager at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 11 Oct 2022
Dear Guest, We truly appreciate your feedback about your stay. It is important to us that you and your family have a GREAT EXPERIENCE with us. We glad to hear that we made your night comfortable with our rooms. I am very sorry that we fell short of some of your expectations. We will take your insight about our property to heart, work hard to improve those areas, and continue to build on those things that we are doing successfully! Please contact us directly next time you stay with us, and we will make sure we can improve your opinion of our property. Thank You
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location and good price. Hotel is drab looking outside, but underground parking is nice. Also connected to a sports bar. Rooms themselves have decent WiFi, plentiful pillows, and a micro fridge. In-room gas fireplace is an added bonus for winter months. Mattresses are acceptable, but should be replaced. You can feel metal around sides, pillowtop would arch up, and they squeak. Toilet handle also had to be held down for extended period of time to fully flush. 2-bed room was a little cramped for 2. Room for a table and chairs would have gone a long way. Breakfast was also reasonable, with hot eggs, sausage, and a handful of other options. Overall, I would likely stay again, but they should consider mattress upgrades in the near future.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dinushka Gamage, Guest Services / Front Office at Days Inn & Suites By Wyndham Sault Ste. Marie On
Responded 22 Nov 2022
Dear Guest Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Sault Ste. Marie ON. It is always a pleasure to receive positive feedback. I am particularly pleased that you found certain great amenities in our rooms for a stay over. Thank you for your loyalty with Wyndham - Days Inn Brand. I will share your comments with our team, where we need improvements who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good morning.
Breakfast starts at 6:30 am and ends on 9:30. We have: scramble eggs, sausage, bread, milk, 3 kind of cereal, yogurt, granola. apple/orange juice. 2 kind of muffins, apple and oranges, coffee and tea
The beds are Sealy beds
Yes it it states Double, that means two double beds.
There is not a guest laundry onsite, however their is a dry cleaning service available
Prices change each day and according to season, but we do offer a free wifi, parking and a continental breakfast with each stay.
"Gotta go to the arcade/pub. Awesome discounted pizzas on Wednesday night! Great for a family"Read full review
"The Main Street had a needle exchange service for drug addicts. Not a pretty sight for tourists. "Read full review
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PRICE RANGE
R 1,472 - R 2,943 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city centre travelodge hotel sault ste. marie, travelodge sault ste marie, travel lodge sault ste. marie, sault ste. marie travelodge, sault ste. marie travel lodge
FORMERLY KNOWN AS
City Centre Travelodge Inn & Suites
LOCATION
CanadaOntarioNortheastern OntarioSault Ste. Marie
NUMBER OF ROOMS
76
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Days Inn & Suites By Wyndham Sault Ste. Marie On
Which popular attractions are close to Days Inn & Suites By Wyndham Sault Ste. Marie On?
Nearby attractions include Sault Ste. Marie Boardwalk (0.3 km), GFL Memorial Gardens (0.2 km), and Roberta Bondar Park (0.3 km).
What are some of the property amenities at Days Inn & Suites By Wyndham Sault Ste. Marie On?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Days Inn & Suites By Wyndham Sault Ste. Marie On?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Days Inn & Suites By Wyndham Sault Ste. Marie On?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Days Inn & Suites By Wyndham Sault Ste. Marie On?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Days Inn & Suites By Wyndham Sault Ste. Marie On?
Conveniently located restaurants include Arturo's, View Restaurant and Bar, and Stackburger.
Are there opportunities to exercise at Days Inn & Suites By Wyndham Sault Ste. Marie On?
Yes, guests have access to a fitness centre during their stay.
Does Days Inn & Suites By Wyndham Sault Ste. Marie On offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Days Inn & Suites By Wyndham Sault Ste. Marie On?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Days Inn & Suites By Wyndham Sault Ste. Marie On?
Many travellers enjoy visiting Ermatinger-Clergue National Historic Site (1.0 km), Tower of History (1.6 km), and The Machine Shop (1.3 km).