The Water Tower Inn, BW Premier Collection
The Water Tower Inn, BW Premier Collection
360 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z7 Canada
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Avg. R 2,820 /night, 10/15 - 10/16
R 3,136
per night
R 2,453
per night
R 1,769
per night
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4.0
#7 of 24 hotels in Sault Ste. MarieLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A full-service Inn with 175 signature rooms and suites, The Water Tower Inn is known for its professional and genuine hospitality. Under one roof, you'll find Casey's Grill and Pub, Club Cabana Aqua Spa with the Sault's only 4-season outdoor whirlpool, Tempospa Health & Fitness, The Pavilion Conference and Event Centre, and the McGuffin Gallery. Located at the cross-roads of Sault Ste. Marie, there are many shops and restaurants nearby, plus ample parking (perfect for those with bigger rigs). If you're on an outdoor adventure, we offer free secured storage for motorcycles, ATVs, snowmobiles and outdoor equipment such as kayaks. We also have a great database of outdoor adventure maps and insider tips. We look forward to seeing you soon!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children's television networks
Kids pool
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Family
Languages Spoken
English, French
Location
360 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z7 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Sault Ste. Marie Airport
15.7 km•
See all flights
Chippewa County Airport
34 km•
See all flights
45 Restaurants
within 1 kilometer
Reviews
4.0
1,200 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Water Tower Inn, BW Premier Collection, receives a mix of feedback from guests. While the hotel is applauded for its overall cleanliness, welcoming atmosphere, and range of amenities, including a pool and pet-friendly services, there are concerns regarding value. Some guests have expressed dissatisfaction with what they perceive as high prices relative to the quality of the rooms and service, which they find to be occasionally inconsistent.
Room experiences vary, with cleanliness and space often noted, yet outdated decor and comfort issues are drawbacks. The location's convenience is acknowledged by some, but others are wary about safety.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
I Travel for work with my dogs and try to avoid hotels that have lower quality rooms / locations of rooms.
If travling with pets the room will be of lesser quality (this is to be expected) but paying the same rate as other rooms and then a pet fee brining the room rate even higher seems a bit much. the fee and reasoning for "enhanced" cleaning after pets seems a bit redundant even right now when they are boasting that they are doing enhansed cleaning of all room and areas due to COVID..
Reception was nice and friendly, I arrived a little late due to construction, I was asked if i was traveling alone, and advised I had dogs, I was offered a free Adult beverage with with pruchesed dinner but was advsied that the location was closing in 15 min, I stated I had to quickly get my dogs settled and would be right do for food as i was hungery and thanked her. I showed up ~5 min of closing and the gates were closed and the server told me they were closed even when i asked for a quick order to go back to my room. Oh well..
If travling with pets the room will be of lesser quality (this is to be expected) but paying the same rate as other rooms and then a pet fee brining the room rate even higher seems a bit much. the fee and reasoning for "enhanced" cleaning after pets seems a bit redundant even right now when they are boasting that they are doing enhansed cleaning of all room and areas due to COVID..
Reception was nice and friendly, I arrived a little late due to construction, I was asked if i was traveling alone, and advised I had dogs, I was offered a free Adult beverage with with pruchesed dinner but was advsied that the location was closing in 15 min, I stated I had to quickly get my dogs settled and would be right do for food as i was hungery and thanked her. I showed up ~5 min of closing and the gates were closed and the server told me they were closed even when i asked for a quick order to go back to my room. Oh well..
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Review collected in partnership with Best Western
Date of stay: July 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection
Responded 10 Aug 2020
I'm sorry that we did not fully meet your expectations. Due to guest feedback, we have recently extended the restaurant hours to 10pm, which should hopefully help avoid this situation in the future. I hope you'll give us another try.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my second stay with 2 dogs in tow. The room was clean, quiet and prepared for 4 legged guests with treats (that were eaten before I found the light switch!) and a doggie bowl. Since the room is likely cleaned a little more thoroughly with dogs travelling through them, the $30 extra is not outrageous.
We had the breakfast to go, which was a nice option. It would have been helpful to know about the express check out, but as it was, it did not take too long.
I will stay here again, and recommend to others with pets.
We had the breakfast to go, which was a nice option. It would have been helpful to know about the express check out, but as it was, it did not take too long.
I will stay here again, and recommend to others with pets.
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection
Responded 21 Aug 2020
Thanks so much for the review! Our team loves the pups and we're glad that you all felt thoroughly welcomed. Thank you for the recommendations. Hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I rarely complete reviews, but I feel that your hotel staff were excellent. We were travelling home during this Covid-19 crisis and needed a place to stay to take a break from driving. Your host was welcoming and professional. There was great signage and clearly visible instructions on not only what you were doing, but what i was to do in handling myself as a customer. The rate was fair and the host was obviously caring in her description of where and how to park, and gave us a room close to our car to ease with my family getting in and out. The atmosphere was ghost-like, but very clean. The cleaning staff was in the area both at night & in the morning cleaning high traffic areas and the hotel. The room was as expected, clean and everything worked. My kids downloaded movies for the next days trip using the wifi and my wife enjoyed a clean shower. The next day the staff was personable, and we were given a bagged breakfast for the road. They clearly cared for their customers which I greatly appreciated in a time where corporate banality is the norm. I like that the hotel is a unique example of the hard-working, thoughtful and caring people who own and run it. I chose to stay there because I had once stayed there as a motorcyclist where I too was given personal attention. Thanks & I hope all your employees return once this crisis is over as I'm sure they have a good employer.
Mark Klunder
Georgian Bluffs, ON
Mark Klunder
Georgian Bluffs, ON
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WandaT327, Manager at The Water Tower Inn, BW Premier Collection
Responded 25 Mar 2020
Hello Mark, Thank you so much for the review showcasing our efforts during this time period to keep our guests and our staff safe. We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Families hoping for a nice getaway with their children should be warned that the pool has a “no fun” policy. Children cannot jump into the pool, children swimming in the pool must not make any splash with their legs or arms. Essentially, children must stand or sit in the pool only. We booked for three nights at the hotel as a “Covid-safe Staycation”- our only fun getaway all summer with our three children, hoping to give them a fun three days playing in the pool. Our kids were not being boisterous, noisy, diving or running in the pool. They were respectful of their distance from other patrons. The kids were asked to stop jumping or creating any splash in the pool. The issue is that the hotel pool also serves as a “club” for local community members and so has a “no fun” policy. The hotel pool priority is for the club members and not for hotel guests— families be warned. We checked out early and moved to another hotel in the city that allows kids to be kids. This hotel is not recommended for families or sports teams. There are lots of better hotels in the city. We will not be back.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection
Responded 26 Aug 2020
Hi Sarah, thank you for your feedback. We have a "no jumping"policy for the safety and comfort of all our guests, whether they are hotel guests or members of our pool facility, Club Cabana Aqua Spa. I regret that you and your family did not feel that our policy is fair. I wish you safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here on the return leg of a 3 week road trip out west. I booked online and added the box lunch ($16,95 ea) and dinner vouchers ($20 for $25 value), and the breakfast was included because we booked online ourselves. I'm so happy we added these to our booking, definitely worth it! The food from the in house restaurant was absolutely delicious!
For supper we had the cashew chicken stir fry, butternut squash raviolli, a glass of Jaskson triggs, apple something or other and fried banana cheesecake.
Grab and go breakfast: we chose yogurt with fresh strawberries, a muffin, juice and coffee (starbucks) and a breakfast sandwich
Boxed lunch: we chose turkey clubs minus the bacon, 1 pasta salad, 1 green salad, 2 brownies and drinks.
All the food was very fresh and flavourful. The portions were huge. We both had leftovers of our supper that we popped in our cooler and ended up eating for supper again the next night. The boxed lunches were also big portions. We actually split a sammie and ate our salads and had the 2nd sammie for our lunch the next day.
Room: We stayed on the 4th floor. our view was of the rooftop and the main roadway so if you care about the view you might want to stay on the opposite side...we didn't care as much by this point in our trip so no biggee. The room was very clean and comfortable. The coffee maker is the typical one cup keurig type machine but what I loved was that the coffee pod also had a disposable tray, so you know that you're not drinking someone else's residue. Covid made me a germophobe (I'm immune compromised) so this was a really nice touch for me as I am a coffee-holic :)
The staff were all very knowledgeable and really nice. Very personable and we had some chats which was also a nice touch rather than just the standard check-in/out. I had misunderstood when I booked online and received the receipt and thought I had paid (this is what usually happens when I book online) and the staff was very patient explaining and showing me on the receipt that my card wasn't charged and it was actually simply my confirmation, so if you book online check your receipt and if the "deposit amount" says zero then you haven't paid for the room yet.....I had mistakenly thought that was the hold they put on your card when you arrive and not the receipt for payment because it said "deposit" not 'room charge"
Overall it was a great stay. The hotel is nice, it's clean and all of the staff we encountered from front desk, to wait staff to the cleaning staff were really sweet. It's on the main drag from highway so it's easy to get back on the road quickly. We were actually surprised that we couldn't hear the road noise at all from our room, 4th floor isn't that high up so we expected some, but it was blissfully silent. Also you can open the windows for actual fresh air if you like.
Would definitely recommend this hotel.
For supper we had the cashew chicken stir fry, butternut squash raviolli, a glass of Jaskson triggs, apple something or other and fried banana cheesecake.
Grab and go breakfast: we chose yogurt with fresh strawberries, a muffin, juice and coffee (starbucks) and a breakfast sandwich
Boxed lunch: we chose turkey clubs minus the bacon, 1 pasta salad, 1 green salad, 2 brownies and drinks.
All the food was very fresh and flavourful. The portions were huge. We both had leftovers of our supper that we popped in our cooler and ended up eating for supper again the next night. The boxed lunches were also big portions. We actually split a sammie and ate our salads and had the 2nd sammie for our lunch the next day.
Room: We stayed on the 4th floor. our view was of the rooftop and the main roadway so if you care about the view you might want to stay on the opposite side...we didn't care as much by this point in our trip so no biggee. The room was very clean and comfortable. The coffee maker is the typical one cup keurig type machine but what I loved was that the coffee pod also had a disposable tray, so you know that you're not drinking someone else's residue. Covid made me a germophobe (I'm immune compromised) so this was a really nice touch for me as I am a coffee-holic :)
The staff were all very knowledgeable and really nice. Very personable and we had some chats which was also a nice touch rather than just the standard check-in/out. I had misunderstood when I booked online and received the receipt and thought I had paid (this is what usually happens when I book online) and the staff was very patient explaining and showing me on the receipt that my card wasn't charged and it was actually simply my confirmation, so if you book online check your receipt and if the "deposit amount" says zero then you haven't paid for the room yet.....I had mistakenly thought that was the hold they put on your card when you arrive and not the receipt for payment because it said "deposit" not 'room charge"
Overall it was a great stay. The hotel is nice, it's clean and all of the staff we encountered from front desk, to wait staff to the cleaning staff were really sweet. It's on the main drag from highway so it's easy to get back on the road quickly. We were actually surprised that we couldn't hear the road noise at all from our room, 4th floor isn't that high up so we expected some, but it was blissfully silent. Also you can open the windows for actual fresh air if you like.
Would definitely recommend this hotel.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here while travelling from southern Ontario to home in northern Ontario during the COVID-19 pandemic. We stayed here because we had heard good things and knew it was pet friendly. Any employee I came in contact with did an excellent job of social distancing and there was hand sanitizer provided in public spaces/entrances. The pet friendly room was tidy but I felt as though it could have been cleaner amidst the COVID-19 pandemic. I brought my own wipes to clean as we were travelling with a small child and found a considerable amount of dirt. Perhaps my expectations were too high, not sure. We stay in SSM a few times a year and likely will not stay here again.
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Review collected in partnership with Best Western
Date of stay: April 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WandaT327, Manager at The Water Tower Inn, BW Premier Collection
Responded 07 Apr 2020
Hello Ms. Clarkson, I hope you have travelled well. I have brought your issue forward to our Housekeeping Manager in regards to your cleanliness comment. I hope you will think about staying at the Inn again in the future. I have sent a message to your email for follow up.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My whole experience there was really quite nice. The room was very comfortable, beds were comfy and everything was clean. The staff were all super nice, very professional and kind. I had thought..(insisted actually) that I had already paid for my room and the extras when I booked online and the front desk staff were super patient and kind explaining the email I received was not a receipt but just the confirmation of booking and showed me on the receipt that I wasn't actually charged as I had thought when I booked. I blame long hours driving for my stupidity :)
The restaurant there has a seriously yummy selection and the portions are huge. We ate in our room as we are still pretty Covid cautious and it was nice to have a proper table and chairs to have a meal at. We had a stirfry and butternut squash ravioli and a couple of desserts The portions were big and we actually ended up having a full second meal from the leftovers the next day, so that was pretty awesome :)
We also took advantage of the box lunch and let me tell you it was well worth the $16.95. We both chose the turkey club and it was shaved turkey with the freshest wholegrain bread ever! The boxed lunch comes with a sammie, side salad, a drink and a dessert. That's a lot of food for lunch.
We chose the grab an go breakfast instead of sitting in restaurant and it was also a lot of food! A yummy and super fresh egg sammie on a fluffy brioche type bun, a yogurt with fresh strawberries and a starbucks dark roast coffee. A great start to a long day of driving.
. I really liked the in-room Starbucks coffee pods with a disposable tray, it was nice to know that I wasn't perking my coffee through someone else's dirty filter lol
Beds were comfy and it was also nice to have a proper table and chairs to sit and eat our meals as myself and my travel companion are immune compromised and still not comfortable going back to public activities.
This trip was a road trip from the Niagara region to Edmonton-- 16 days in total and I stayed in numerous hotels and Air bnb along the way and I have to say that this hotel at the end of our trip was one of the nicest experiences we had. The staff made our stay effortless, they were all incredibly nice and accommodating. I would absolutely stay here again and definitely will recommend your hotel to others.
Thanks for a great stay!
The restaurant there has a seriously yummy selection and the portions are huge. We ate in our room as we are still pretty Covid cautious and it was nice to have a proper table and chairs to have a meal at. We had a stirfry and butternut squash ravioli and a couple of desserts The portions were big and we actually ended up having a full second meal from the leftovers the next day, so that was pretty awesome :)
We also took advantage of the box lunch and let me tell you it was well worth the $16.95. We both chose the turkey club and it was shaved turkey with the freshest wholegrain bread ever! The boxed lunch comes with a sammie, side salad, a drink and a dessert. That's a lot of food for lunch.
We chose the grab an go breakfast instead of sitting in restaurant and it was also a lot of food! A yummy and super fresh egg sammie on a fluffy brioche type bun, a yogurt with fresh strawberries and a starbucks dark roast coffee. A great start to a long day of driving.
. I really liked the in-room Starbucks coffee pods with a disposable tray, it was nice to know that I wasn't perking my coffee through someone else's dirty filter lol
Beds were comfy and it was also nice to have a proper table and chairs to sit and eat our meals as myself and my travel companion are immune compromised and still not comfortable going back to public activities.
This trip was a road trip from the Niagara region to Edmonton-- 16 days in total and I stayed in numerous hotels and Air bnb along the way and I have to say that this hotel at the end of our trip was one of the nicest experiences we had. The staff made our stay effortless, they were all incredibly nice and accommodating. I would absolutely stay here again and definitely will recommend your hotel to others.
Thanks for a great stay!
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in the Governor General's Suite for a larger gather of friends, which including a large dinner in Casey's downstairs as room service was not an option.
The room was fine, no real complaints there, perhaps 8ncluding more than two full sized towels for a 2 bedroom suite would be a good idea.
The main problems came to dealing with the front staff. When the reservation was made, I was told the price of the room and was told that a $600 deposit was required for the room, which was fine. Upon check in, that had changed to requiring both the full room price plus the deposit upfront, so over $1000 upfront on a credit card. Was told this is policy, regardless of what I was told on the phone.
Second, I requested a late check-out, was told 1pm for checkout the night of the stay. At 1145am I recieved a call in the room requesting us to leave at 12 noon as the room had to be cleaned, I refused based on the late check-out promised the night of check in. Took some arguing but it was granted.
While on the phone discussing the fact that I had a late check-out, the deposit charge came up again, and this staff member informed me that it was a $1000 deposit plus room charge.
Upon checkout I also learned about a local municipal tax on my bill, which didn't list the % amount, only the total. Also this tax is also taxable by the HST. So basically, tax on a tax...whether or not this is the responsibility of the hotel or not, it should be disclosed upfront.
Front line staff need to be coached on policies to offer a more streamlined and harmonized stay experience for all clients.
The room was fine, no real complaints there, perhaps 8ncluding more than two full sized towels for a 2 bedroom suite would be a good idea.
The main problems came to dealing with the front staff. When the reservation was made, I was told the price of the room and was told that a $600 deposit was required for the room, which was fine. Upon check in, that had changed to requiring both the full room price plus the deposit upfront, so over $1000 upfront on a credit card. Was told this is policy, regardless of what I was told on the phone.
Second, I requested a late check-out, was told 1pm for checkout the night of the stay. At 1145am I recieved a call in the room requesting us to leave at 12 noon as the room had to be cleaned, I refused based on the late check-out promised the night of check in. Took some arguing but it was granted.
While on the phone discussing the fact that I had a late check-out, the deposit charge came up again, and this staff member informed me that it was a $1000 deposit plus room charge.
Upon checkout I also learned about a local municipal tax on my bill, which didn't list the % amount, only the total. Also this tax is also taxable by the HST. So basically, tax on a tax...whether or not this is the responsibility of the hotel or not, it should be disclosed upfront.
Front line staff need to be coached on policies to offer a more streamlined and harmonized stay experience for all clients.
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hilsinger, Marketing at The Water Tower Inn, BW Premier Collection
Responded 18 Aug 2021
Hello, I'm sorry to hear you found our communication lacking. For the suite you stayed in, the "deposit" is $600 on top of room and tax. So the pre-authorization that was taken on your card was correct. We will re-iterate with our team how to communicate this with our guests in order to avoid confusion. As for the Municipal Accommodations Tax, all accommodations partners in Sault Ste. Marie are required to charge it according to municipal law. We always quote our rates with "tax and fees" to try to make this clear. Thanks for sharing and I hope you travel safely.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a long drive all I wanted to do was lay down. I enter the hotel and there is hand sanitizer and signs stating that if you are experiencing coughing or such which was amazing seeing that we need to be ensuring that we are keeping up with the cleaning process due to COVID 19. That being said I checked in with a lady who needed a shower. Her hair was greasy and her clothes looked like they haven't been washed. I could honestly smell her from 6 feet social distance away. I was disgusted. If I wasn't so tired I would have went somewhere else. On my return travels I was going to book somewhere else, but your beds are heaven and everyone else was amazing. But when I went to check in the front desk girl was amazing, very friendly and quick to get me checked in. I mentioned what had happened on my previous stay, and i mentioned that I wanted to speak to the manager about the hygiene issue, and she gave me the reception managers card, and guess what the issue with hygiene was the MANAGER. That is absolutely appalling.
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Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WandaT327, Manager at The Water Tower Inn, BW Premier Collection
Responded 07 Apr 2020
Hello James, I am sorry that you had this type of experience at our location. I can assure you that our team all have exceptional hygiene practices. If you would like to discuss this matter further, please feel free to reach me at your earliest convenience at wthibault@watertowerinn.com as I am the Reception Manager and I do not believe we have met. Sincerely, Wanda Thibault
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very impressed with this Best Western, very clean, practised social distance, and wore masks. The room was wonderful, great bed, and quiet. It was so nice to be able to walk inside to Casey's for a complimentary breakfast, and easy for our supper meal. Staff was friendly, well dressed, and very helpful in all areas.
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Review collected in partnership with Best Western
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection
Responded 07 Oct 2020
Joanne, thank you so much for the warm review. We're pleased to have exceeded your expectations! Looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ventilation was great
Try speaking to the manager directly and explain your circumstances, or ...
Maybe a parent can book the room for you, or ...
Look for an Airbnb or VRBO for the night
Good luck.
Yes, we're pet friendly. There is a $25 charge.
Yes, Linda, there's a mini fridge in all of our rooms. No fee. :)
"needed parking for truck and trailer so I parked under the watertower. was not able to use restaurant but it looked very nice"Read full review
"Close access to many fast food restaurants. Shopping also very close. Many gas stations in the area also."Read full review
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PRICE RANGE
R 1,787 - R 2,978 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
algoma`s water tower hotel sault ste. marie, algoma`s water tower inn and suites, algomas water hotel, hotel algomas water
FORMERLY KNOWN AS
Algoma's Water Tower Inn & Suites, Best Western Premier Collection
LOCATION
CanadaOntarioNortheastern OntarioSault Ste. Marie
NUMBER OF ROOMS
175
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingTHE WATER TOWER INN, BW PREMIER COLLECTION - Hotel Reviews & Price Comparison (Sault Ste. Marie, Canada)
Frequently Asked Questions about The Water Tower Inn, BW Premier Collection
Which popular attractions are close to The Water Tower Inn, BW Premier Collection?
Nearby attractions include Coppermine Point Lighthouse (0.6 km), Northern Ontario Country Music Hall of Fame (0.6 km), and North Crest Lanes (0.6 km).
What are some of the property amenities at The Water Tower Inn, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Water Tower Inn, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Water Tower Inn, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Water Tower Inn, BW Premier Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Water Tower Inn, BW Premier Collection?
Conveniently located restaurants include The Taj Indian Cuisine Ltd., Giovanni's Restaurant, and Quattro Vinotecca.
Are there opportunities to exercise at The Water Tower Inn, BW Premier Collection?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Water Tower Inn, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Water Tower Inn, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Water Tower Inn, BW Premier Collection?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Water Tower Inn, BW Premier Collection?
Many travellers enjoy visiting Ermatinger-Clergue National Historic Site (3.5 km), Tower of History (4.6 km), and The Machine Shop (3.0 km).