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The Metcalfe Hotel

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Traveller (365)
Room & Suite (189)
Pool & Beach (19)
Certificate of Excellence


Certificate of Excellence
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring.
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
Centrally Located
Hotel links
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Hotel deals
1 189Reviews
100Room tips
Traveller rating
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Popular mentions
Very pretty hotel in a great location in Ottawa. A couple reasons why I wouldn't give it a 5-star rating is that the rooms are a bit tiny (although beautifully designed) and ours didn't have a view of anything other than an alley way with another big building to look at.
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Hotel's Favourite
Very clean, well located and super confortable hotel downtown ottawa. Walking distance from everything and super friendly and professional staff. The decor is very different from hotel chains and makes it a nice warm experience. very well priced for the quality
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 19 Jul 2018
Thank you for the 5 Star Review JpParent! We are delighted you enjoyed your stay with us from the central location to our friendly staff to our cleanliness. We look forward to seeing you back again soon! Best, Kim, General Manager
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My friend and I were looking for a restaurant to eat at and we came across The Rox. The food was absolutely amazing and the service was incredible. Our servers name was Lauren and she was so accommodating, helpful, and hilarious! The managers and owners of The Metcalf Hotel
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The Metcalfe was an excellent boutique hotel that I stayed in for a work trip. I booked it immediately for another trip the next week. The room was tidy and interesting, done in a classic style with iron sink stand, plushy couch, vintage feel, framed old street maps of the
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We were visiting Ottawa for a family vacation and this was my sons first visit. Upon entering The Metcalfe we found the lobby beautiful and the glass ceiling lovely letting in lots of natural light. We were staying in a room with two queen size beds. We found the room a
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 2 weeks ago
Thank you for staying with us on your recent family trip to Ottawa Sharon R and for sharing your feedback. Our goal is for all of our guests to have a 5 Star Experience and I am sorry this was not the case for you. With regards to the room service trays, I have brought your feedback to the Restaurant manager to ensure they are cleared more quickly from the hallways which is certainly our standard and expectation. Thank you again for your feedback and should you wish to discuss your stay further, please do not hesitate to reach out to me directly at 613-231-6555 or by email at gm@themetcalfehotel.com. Best, Kim, General Manager
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Professional photo exclusively commissioned by TripAdvisorThe Metcalfe Hotel
The Standard King Room at the Hotel Indigo Ottawa Downtown
Professional photo exclusively commissioned by TripAdvisorThe Metcalfe Hotel
The Standard King Room at the Hotel Indigo Ottawa Downtown
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La doccia
Verso l'ingresso
Hi there, We do welcome pets in our hotel. We discourage leaving them unattended in the hotel, however, if they are not disruptive or disturbing other guests it usually not an issue. We do charge a $75 cleaning fee as an FYI. We look forward to welcoming you and your 4 legged friend to The Metcalfe Hotel!
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Hi, so sorry for the delay in responding to your question. Our Stay Green and Save program gives one $5 voucher per room per day when foregoing housekeeping service. We will provide you with extra towels and empty garbage upon request. Let us know if you require anything else.
1 vote
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are all rooms suites? what is parking per night?
Not all the rooms are suites. We had booked a king room and were put in a small room with a queen bed and no windows. The parking lot is scary and dark and hard to find. It was around $28 CAD per night but I think that we were charged more (taxes?). It is convenient to Parliament Hill and walking distance to many points of interest.
1 vote
Does the room have a small fridge? Thanks!
My room did not.
1 vote
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No the parking isn't free but once you know how to get to it, in and out is easy.
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"Book another hotel"
"Avoid room 320 or rooms with windows facing atrium"
"Ask for a room away from the elevators - unless they get rid of the dinging."
"Ask for a quiet room with a view."
"Quiet and clean rooms, close and within short walking distance to all tourist sites."
US$116 - US$257 (Based on Average Rates for a Standard Room)
ottawa hotel indigo
Hotel Indigo Ottawa Downtown
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